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Matthews Import Center / Subaru / Kia

Vestal, NY

4.8
587 Reviews
Matthews Subaru has an award-winning reputation. We are all about treating our Customers with the respect they deserve. We have a BIG selection of New, Certified and Preowned vehicles all priced transparently. BIG selection, Zero hassles. Matthews Means More. Every Day. Every Way.
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3013 Vestal Road

Vestal, NY

13850

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Showing 587 reviews

September 09, 2024

Very friendly and welcoming. Extremely patient when answering the same questions multiple times. Exceptional and prompt service all around. More

by kat.paige.gregory
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Sevey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Youdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi Kat- Thank you for the 5 Star Review and your business! We're so glad you had a positive experience with us!

September 07, 2024

Excellent customer service! Treated me just as good as someone buying a new car! Love my new to me Subaru! Will be going back for sure! More

by Dragon3200204
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Sevey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Youdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, We’re so glad to hear you had a great experience with us! Thank you for your business and we hope you enjoy your new Subaru!

September 06, 2024

This is the 3rd vehicle with Mike McNeal. He is the only one we even consider when it’s time for a new car. He’s the best and we appreciate all that he does to help us. He truly goes above More

by autumnjoy6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Stica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike McNeal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, We’re so glad to hear you had a great experience with Mike McNeal! Thank you for your continued business and the great review!

September 06, 2024

Kyle was extremely helpful in helping us choose the right car and working out all the necessary details for the purchase. More

by doug@rockhollow.org
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Stica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Youdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, We’re so glad to hear you had a great experience with Kyle! Thank you for your business and the great review! We hope you enjoy your new ride!

September 06, 2024

Jamel was very helpful in keeping me up to date on the status of my vehicle. More

by dmertz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Matthews Import Center / Subaru / Kia responded

HI, We’re so glad to hear you had a great experience with Jamel! Thank you for your business and the great review!

September 05, 2024

Very helpful and efficient service people. Always have the customers needs in mind. Service team is great! More

by pmckedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, Thank you for the 5 Star Review and your business!

September 05, 2024

Always willing to fit in our subaru for routine servicing, friendly, accommodating and professional staff More

by djmdvh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, Thank you for the 5 Star Review and your business!

September 03, 2024

Friendly and very good service. My car was ready in less time than expected. Reasonable price. More

by nycarol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the person’s name.
Sep 09, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, Thank you for the 5 Star Review and your business!

September 03, 2024

No appointment for a car inspection and was very happy with the quick, friendly service. More

by Erica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi Eric, Thank you for the perfect review!

September 03, 2024

Lee Brown is a great asset to the dealership, every day, every way. Thank you again Lee. More

by Hamill_Frank
Recommend Dealer
Yes
Employees Worked With
Lee Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Matthews Import Center / Subaru / Kia responded

HI, We’re so glad to hear you had a great experience with Lee Brown! Thank you for your business and the great review! We hope you enjoy your new ride.

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