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Matthews Import Center / Subaru / Kia

Vestal, NY

4.8
587 Reviews
Matthews Subaru has an award-winning reputation. We are all about treating our Customers with the respect they deserve. We have a BIG selection of New, Certified and Preowned vehicles all priced transparently. BIG selection, Zero hassles. Matthews Means More. Every Day. Every Way.
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3013 Vestal Road

Vestal, NY

13850

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Showing 587 reviews

September 17, 2024

Easy buy! Bill was, as always, a great salesman. A very fair deal. I love my Outback touring xt. More

by richardprogovitz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Sevey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi Richard- We’re so glad to hear you had a great experience with Bill! Thank you for your business and the great review!

September 16, 2024

Always accommodating! I only do business with Matthews. Subaru Express service is excellent and quick. More

by bowker0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vaughan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike McNeal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mandolfi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michele Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi-Thank you for the 5 Star Review and your business!

September 16, 2024

Never have a problem when I bring my vehicle in for service. My service advisor ( Michelle or Joe keep me informed on the progress. Skilled technicians do the rest. Thanks More

by jsoule2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vaughan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi-We’re so glad to hear you had a great experience with us! We appreciate your business!

September 15, 2024

I couldn't be happier with my new Sabaru and everyone at the dealership was wonderful. More

by mzakrajsek1225
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Sevey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Youdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Quick was amazing!
Sep 16, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi-We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

September 15, 2024

Jamal and Chris were very helpful and pleasant. Great service as usual. Bought my first Subaru here and then my second. I highly recommend Matthews Subaru. More

by HOMBREMAMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mandolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi- We’re so glad to hear you had a great experience with Jamal and Chris! Thank you for your business and the great review!

September 14, 2024

Our sales person Rich was so nice and helped us after having a lack of communication with another sales person who didn't bother to call me when my car arrived and Rich got me in the car and had paperwor More

by A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Sevey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi - We’re so glad to hear you had a great experience with Rich! Thank you for your business and the great review!

September 12, 2024

Mike was truly the best. This was my first new car purchase and only 6 months after I had a bankruptcy so while Matthews was not able to secure me financing, I was able to s More

by jazmin2boot
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Sevey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike McNeal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi Jazmin- We’re so glad to hear you had a great experience with Mike and Cole! Thank you for your business and the great review!

September 09, 2024

I love the Express Service option and appreciate the complimentary car wash. The friendly staff is great! More

by lonnastory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mandolfi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi- We’re so glad to hear you had a great experience with us! We appreciate your business!

September 09, 2024

Very helpful and pleasant and most of all very professional and a good experience. The salesman Lee Russo was very helpful. More

by ccpotter73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Sevey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Chadwick
Sep 13, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

September 09, 2024

Rich and Cole were extremely helpful throughout the whole car buying process. When I am in need for another vehicle again, he will be my first point of contact. More

by KYLE.SEVEY
Recommend Dealer
Yes
Employees Worked With
Cole Sevey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi Kyle, We’re so glad to hear you had a great experience with Rich & Cole! Thank you for your business and the great review!

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