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Matthews Import Center / Subaru / Kia

Vestal, NY

4.8
587 Reviews
Matthews Subaru has an award-winning reputation. We are all about treating our Customers with the respect they deserve. We have a BIG selection of New, Certified and Preowned vehicles all priced transparently. BIG selection, Zero hassles. Matthews Means More. Every Day. Every Way.
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3013 Vestal Road

Vestal, NY

13850

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Showing 587 reviews

June 20, 2024

Amazingly fast service while I waited in their clean and comfortable customer area. Everyone wad very friendly and ushered me right along, no waiting at any point in my visit. More

by elianexay68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi elianexay68, Thank you for the 5 Star Review and your business!

June 20, 2024

Cole continues to give me efficient and exceptional service when putting together the finance package. More

by wyldepups
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Sevey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Gallop-Mckinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lew Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi wyldepups, We’re so glad to hear you had a great experience with Cole Sevey! Thank you for your business and the great review!

June 20, 2024

Checked all of my fluids, brakes, tires and filters. Needed cabin air filter declined offer More

by akess70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mandolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Matthews Import Center / Subaru / Kia responded

Thank you for the perfect review, akess70!

June 19, 2024

Very easy and a great experience. Jared was a great help, they were attentive to my needs and finding exactly what I was looking for More

by 8casey12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Stica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Frobel
Jun 19, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, We’re so glad to hear you had a great experience with Jarrod! Thank you for your business and the great review!

June 19, 2024

The facility was very clean, staff presented professional attitudes, and were eager to help us find the right vehicle for our family. Would return again. More

by D. Rudock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Sevey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Fisher, Paul Tierno
Jun 26, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi D. Rudock, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

June 19, 2024

Gil is always going above and beyond to ensure I have the best service. Reason I continue to use Matthew’s service. More

by deebishop99
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gil
Jun 26, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi deebishop99, We’re so glad to hear you had a great experience with Gil! Thank you for your business and the great review!

June 18, 2024

Thanks to the great team of mechanics that kept listening to me and figured out my car problem More

by mcsmile4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vaughan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi mcsmile4u, Thank you for the 5 Star Review and your business!

June 18, 2024

Everyone at Matthews offered to help with anything I needed or wanted. The genuinely helped me even if I was working with another sales representative. That's teamwork. More

by NTIMKO
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vaughan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lew Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

June 18, 2024

2.5 year BRZ service performed well. Ongoing issue with switching TPMS code sets - Jarrod patientlly corrected my mistake with the switching procedure and offered additional help as needed. The mutual lear More

by rmg37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Kvaltine
Jun 18, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi rmg37, We're glad to here Jarrod was able to help you! Thank you for choosing Matthews Subaru for your recent service visit and we appreciate the 5 Star Review.

June 17, 2024

Easy to make an appointment. Fast friendly service. Did what I needed done and done right the first time. More

by rcalvasi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi rcalvasi, Thank you for the 5 Star Review and your business!

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