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Matthews Hyundai of Greece

Rochester, NY

4.7
949 Reviews
Matthews Hyundai of Greece is your local, transparent Hyundai Dealer located in 3975 Ridge Road in Rochester, NY. We pride ourselves on offering a no hassle, stress-free experience. Buy or Lease your new Hyundai from a dealership you can trust. Not only do we carry a BIG Selection of the latest New Hyundais but, gently-used and Certified options as well. We want to earn your business and keep you for life, that's why we offer our loyalty program, Matthews Rewards Plus which give you extensive offerings like saving on Oil Changes. Visit us today to discover the difference at Matthews! Family-owned since 1973. Discover Matthews and how Matthews means More. Every Day. Every Way. We look forward to serving you soon!
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3975 W Ridge Rd

Rochester, NY

14626

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Showing 949 reviews

January 18, 2025

Solved the problem and kept me updated of any issues in a very timely mater. More

by spapuzek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Kelsey
Jan 23, 2025 -

Matthews Hyundai of Greece responded

Hi, We're so glad to hear our team was able to help you out! Thank you for the 5 Star Review and your business!

January 18, 2025

Service staff is always friendly, communicates well, and goes above and beyond. For example, they checked out my backup camera regarding a recall before I even received the letter from Hyundai. More

by Jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Contestabile - 5 stars
Jan 23, 2025 -

Matthews Hyundai of Greece responded

Hi Jon, We're so glad to hear you had a great experience with our Service Team! Thank you for the great review and your business.

January 17, 2025

This was a great dealership! They greeted me every time with a smile and made sure I was taken care of. Justin was great, very informative and helpful. He made the process a deli More

by MEYER1956
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Kazlauckas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Matthews Hyundai of Greece responded

Hi-Thank you for the 5 Star Review and your business!

January 17, 2025

Eddie at Matthews Hyundai was great to work with. I told him what I needed in a vehicle with my price point and he delivered! The process was easy and efficient. No complaints on my end More

by tylerbeldock1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalen Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Stebbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Matthews Hyundai of Greece responded

Hi Tyler- We’re so glad to hear you had a great experience with Eddie! Thank you for your business and the great review!

January 17, 2025

Very friendly, and they work with you to get you what you need without pressuring you to get something you don't want. More

by ROELLE0914
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Matthews Hyundai of Greece responded

Hi-We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

January 17, 2025

Electronic door lock to enter vehicle intermittently does not work. Eric told me his doesn’t either and that’s is, there is no solution. I would think putting a new one would help. Please advise. More

by jgiovann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Matthews Hyundai of Greece responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

January 17, 2025

This repair for my camera and sunroof recall was supposed to take 1 day, but took 4 full weeks to complete. More

by charlottecavers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy
Jan 23, 2025 -

Matthews Hyundai of Greece responded

HI, We sincerely apologize for your recent experience with us! We want to assure you that this is not how we do business. (General Manager Massimo Castelli or Service Manager Ashley Rourke) will be reaching out in hopes to rectify the situation. Thank you for letting us know.

January 16, 2025

Professionally treated by all, especially the sales rep Eddie Stubbins. The test drive provided a good demonstration of the car I was interested in. Eddie was willing and able to answer any questions I had More

by cheryldmills
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Stebbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Matthews Hyundai of Greece responded

Hi- We’re so glad to hear you had a great experience with Eddie! Thank you for your business and the great review!

January 16, 2025

I purchased a Tucson years ago, and liked it enough to want another one. The dealership has changed ownership, but the service and staff remain excellent. More

by PCHEARD_14411
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill Kelsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Matthews Hyundai of Greece responded

Hi-We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

January 16, 2025

This is my third vehicle with matthew's hyundai and I couldn't be more pleased with my experience More

by DD6175
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalen Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Matthews Hyundai of Greece responded

Hi-Thank you for the 5 Star Review and your business!

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