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Matthews Hyundai of Greece
Rochester, NY
1,518 Reviews
Matthews Hyundai of Greece is your local, transparent Hyundai Dealer located in 3975 Ridge Road in Rochester, NY. We pride ourselves on offering a no hassle, stress-free experience. Buy or Lease your new Hyundai from a dealership you can trust. Not only do we carry a BIG Selection of the latest New Hyundais but, gently-used and Certified options as well. We want to earn your business and keep you for life, that's why we offer our loyalty program, Matthews Rewards Plus which give you extensive offerings like saving on Oil Changes. Visit us today to discover the difference at Matthews! Family-owned since 1973.
Discover Matthews and how Matthews means More. Every Day. Every Way.
We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,518 reviews
February 10, 2026
Brought my 2022 Hyundai Santa Fe PHEV into the dealership for a recall on the back up camera, an oil change and tire rotation. During the work on the recall, the tech removed the plastic trim pieces and the for a recall on the back up camera, an oil change and tire rotation. During the work on the recall, the tech removed the plastic trim pieces and the one holding the button to close the hatch fell onto the floor. In doing so the button broke and was not caught until I arrived home, 45 minutes away when I went to close the hatch after putting my wheel lug locks back into the trunk. I called Jared to report the situation and also sent an email to Ashley regarding the situation. I talked with her and Jared both by phone to tell them what had happened and that I would be needing a repair for the button since it was no longer working. I brought the car back into the dealership so they could 'look' at the button to which I could see the techs were frustrated in the shop, throwing my trim pieces all around the trunk, and having multiple techs and both service writers witness the situation. This is not the first issue I have had with this service department but the first time I have left a review, just very disappointed in the department. These cars are not cheap and to see them not respected by the service techs is frustrating. Also the lack of follow through on the service department when they say they would have the part overnighted and give me a call when it arrived. My appointment was Friday February 6th, it is now Tuesday February 10th and still have not received a phone call. At this point after two bad experiences at this location and another at a different Hyundai dealership I am losing trust in the Hy More
by chindle001
Verified CustomerEmployees Worked With
Jared Contestabile was the service writer, and Cody Keiffer was the service tech, Ashley Rourke-Salamone was the service manager
February 09, 2026
Always great service and attentive to customer needs! Good follow up and immediate solutions to car issues! Thank you! Good follow up and immediate solutions to car issues! Thank you! More
by jmuraco31
Employees Worked With
February 08, 2026
My car stopped on the expressway while going25-30 mph and again the same day earlier. Nothing near me. Being told it is the car wash strip that was on my car. Thing is car stopped several times before this. again the same day earlier. Nothing near me. Being told it is the car wash strip that was on my car. Thing is car stopped several times before this. No car wash pass. I don't believe the car is safe. It does not make me feel safe. Honestly don't really want the car. The loaner car in the horrible snow we have had has not stopped or done anything weird. I also told them I think there is an electric issue the car as the blower was on off on off and switched modes on it's own. Yup that has not been addressed More
by Carichurch20
February 08, 2026
The workers were kind not pushy cleanand coffee and water and snacks I felt very comfortable. and snacks I felt very comfortable. More
by GWEN8591
February 08, 2026
Honestly what can i say? The best service i have ever had at a dealership. Amazing people, and most importantly the service writer? How much time do you have? I can go on for The best service i have ever had at a dealership. Amazing people, and most importantly the service writer? How much time do you have? I can go on for hours. I’ll some it up….perfect More
by JARED_MARCUS
Employees Worked With
Jared Contestabile
February 07, 2026
Everyone was very helpful, I appreciate the prompt service. Grateful they gave me ride home & back to pick up my car. Thank you. service. Grateful they gave me ride home & back to pick up my car. Thank you. More
by CARMENIRIS429
Employees Worked With
Other Employees :
Sorry don’t have their names the two drivers , one dropped me off and one picked me up when car was ready. Appreciate it.
February 07, 2026
Todd is fantastic. He always looks out for me and never tries to upsell just to make a profit. He’s honest about what my vehicle actually needs and doesn’t recommend un He always looks out for me and never tries to upsell just to make a profit. He’s honest about what my vehicle actually needs and doesn’t recommend unnecessary services. I truly trust his guidance, which is rare at a dealership. His integrity and care are the only reasons I continue to be a customer here. More
by kelsiehardy
Employees Worked With
February 07, 2026
Mark was excellent to work with. I live over 3 hours from the dealership and when I arrived Mark had all the paperwork ready and the transaction was smooth and non stressful. I live over 3 hours from the dealership and when I arrived Mark had all the paperwork ready and the transaction was smooth and non stressful. More
by JSCOTTB42
February 05, 2026
Awesome The process went smoothly and Javier and everyone was great! I'm hoping I do as well with the Tuscan as I did with my Elantra ... was great! I'm hoping I do as well with the Tuscan as I did with my Elantra ... More
by Pyybetty
February 05, 2026
I had a great experience at Matthews of Greece. Mark and team were great to work with and I would definitely work with them on future car purchases. Mark and team were great to work with and I would definitely work with them on future car purchases. More
by Pam M
Employees Worked With
