Matthews Hyundai of Greece
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Friendly helpful sales people. Clean environment. Deal reached in a timely manner. After we reached the deal, new car was ready the next day. There was a 2 to 3'day glitch with try Clean environment. Deal reached in a timely manner. After we reached the deal, new car was ready the next day. There was a 2 to 3'day glitch with trying to set up an account. Have to go back to dealership to figure it out. Frustrating! More
Erica was great to work with. Moved everything along quickly. We were in and out and left with a new car. Moved everything along quickly. We were in and out and left with a new car. More
The people were friendly and helpful as soon as I walked in. No pressure was involved and all answers were provided quickly and all answers were clear and upfront. The sales person was polite and helpful an in. No pressure was involved and all answers were provided quickly and all answers were clear and upfront. The sales person was polite and helpful and easy to work with.I would recommend them and him to any and all More
The staff is helpful, friendly, and professional. They addressed all my questions and made sure the work was finished quickly. They addressed all my questions and made sure the work was finished quickly. More
It was very friendly,clean and our salesman Mr. Stebbins was prepared for us when we arrived. Stebbins was prepared for us when we arrived. More
Bolts on wheel not tightened completely. Found out the hard way when noise from wheel alerted me halfway to New Jersey. Oil change monitor not re-set. I bear responsibility for announcing th Found out the hard way when noise from wheel alerted me halfway to New Jersey. Oil change monitor not re-set. I bear responsibility for announcing that I know nothing about cars, by which I meant that I don't find them interesting. But I do have average experience. More
The service advisor on the far right is not pleasant at all. Have dealt with him on several occasions and he always has the same disposition. Him being in a customer service environment will make me and all. Have dealt with him on several occasions and he always has the same disposition. Him being in a customer service environment will make me and other go elsewhere. He is the first person that is representing you service department which is awful. Going forward I'm not sure I will return. He made me fell unwelcoming, that I was bothering him. VERY POOR CUSTOMER SERVICE. More
I went to pick up my car after having it there for a week and the engine light was still on. So it had to stay again. After I picked it up the 2nd time it was idling high so I have to drop it off again withi and the engine light was still on. So it had to stay again. After I picked it up the 2nd time it was idling high so I have to drop it off again within 24 hours! More