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Matthews Ford
Norwich, NY
87 Reviews
Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews, you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees.
We want to make your visit as comfortable and as safe as possible- whether you're shopping to lease a buy a new vehicle or buy a used vehicle, servicing your current or trading in your old. We offer a clean, comfortable waiting area with charging stations, work stations and free WiFi so you can stay connected to work and home while you're away.
We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 87 reviews
January 02, 2024
Ramsey’s was great! Super friendly and helpful. We will be back! Jesse was great as always as well! Thanks guys! Super friendly and helpful. We will be back! Jesse was great as always as well! Thanks guys! More
by adonlin008
Verified Customer
December 10, 2023
My wife and I have purchased and leased 16 vehicles from Mathews ford in Norwich absolutely the best Mathews ford in Norwich absolutely the best More
by GLADD
Employees Worked With
Other Employees :
Nathan Gordon
December 01, 2023
Would be a five star review except I keep getting Carfax emails saying I’m overdue for services that have been completed. Everyone at Matthews has been very professional and a joy to deal with. emails saying I’m overdue for services that have been completed. Everyone at Matthews has been very professional and a joy to deal with. More
by Elric1971
Employees Worked With
November 14, 2023
Body shop is great! The work and details by the techs was perfection! John, the manager, was also great! Professional, communicated great and updated me on progress as h The work and details by the techs was perfection! John, the manager, was also great! Professional, communicated great and updated me on progress as he said he would. Very satisfied with the entire experience and work done! More
by sueeb
Employees Worked With
John
October 26, 2023
Great service in a timely manner with competitive pricing. Professional and courtesy staff. Thank you. pricing. Professional and courtesy staff. Thank you. More
by bob.hagenbuch
Employees Worked With
Other Employees :
John Mendolia and Mike Grant
October 18, 2023
Everyone there was very knowledgeable and courteous. They answered all of my questions and welcomed me to the Matthew's family. Luke was my salesman and he doesn't show on the list but 5 stars to him as They answered all of my questions and welcomed me to the Matthew's family. Luke was my salesman and he doesn't show on the list but 5 stars to him as well!! A big shout out to Nathan because he was my salesman on a previous sale 4+yrs ago and he made a point of contacting me to say if I need any help in the future! No haggle, straight up question and answer...I would recommend to anyone looking for a vehicle. More
by jgoulette
October 18, 2023
Nice service. Would recommend for others. Should ask before adjusting all the driver settings is the only downside I saw. Would recommend for others. Should ask before adjusting all the driver settings is the only downside I saw. More
by mcardozo
Employees Worked With
Other Employees :
Nathan Gordon
October 06, 2023
Very friendly employees. They worked hard to get me the truck I needed. Very helpful They worked hard to get me the truck I needed. Very helpful More
by Jay.straight
September 18, 2023
Very pleased. They did an awesome job on my car. They picked up and dropped off my car and a perfect time frame. They are so patient and very friendly. They did an awesome job on my car. They picked up and dropped off my car and a perfect time frame. They are so patient and very friendly. More
by beverlymiller2015
