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Matthews Ford
Norwich, NY
168 Reviews
Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices.
We want to make your visit as comfortable and as safe as possible- whether you're shopping to lease a buy a new vehicle or buy a used vehicle, servicing your current or trading in your old. We offer a clean, comfortable waiting area with charging stations, work stations and free WiFi so you can stay connected to work and home while you're away.
We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 168 reviews
February 07, 2025
Matthews Ford did an awesome job repairing my trunk issues! I was quickly scheduled for the repairs and necessary parts had been ordered. Trunk issues working fine now and looks great! Thank you so muc issues! I was quickly scheduled for the repairs and necessary parts had been ordered. Trunk issues working fine now and looks great! Thank you so much! Esther Kay Thomsen More
by estherthomsen4
Verified CustomerEmployees Worked With
John
February 07, 2025
The staff is extremely helpful and knowledgeable. We have been dealing with Matthews ford for many years. We have been dealing with Matthews ford for many years. More
by fnash927
February 06, 2025
everyone was very professional, knowledgeable, friendly and understood what I was looking for. the facility was very clean and welcoming. thank you all for working with me. We love the new Car!! and understood what I was looking for. the facility was very clean and welcoming. thank you all for working with me. We love the new Car!! More
by chawgo
February 06, 2025
Clean, decent people, good service department, over all a decent place to get a vehicle decent place to get a vehicle More
by Laura
Employees Worked With
February 04, 2025
Always pleasant and willing to answer any and all questions. Mike Grant is always helpful. He worked very hard to get a car I wanted and I love it. questions. Mike Grant is always helpful. He worked very hard to get a car I wanted and I love it. More
by harrylakin451
Employees Worked With
January 31, 2025
Everyone was exceptional! As always, I had a great experience! It's because of the excellent customer service that I continue getting my cars from Matthews Ford Norwich. Keep As always, I had a great experience! It's because of the excellent customer service that I continue getting my cars from Matthews Ford Norwich. Keep up the great work! More
by broowhite
January 29, 2025
Always there for service and help to make sure that you are taking care of. Service is good. are taking care of. Service is good. More
by michaelgirndt50
Employees Worked With
January 28, 2025
They always get the job done right! I take both my vehicles there. I trust there work and it's done right the first time. I recommend this place! I take both my vehicles there. I trust there work and it's done right the first time. I recommend this place! More
by r_kilborn
Employees Worked With
January 26, 2025
My salesman was very patient and easy to work with. I’m overall very happy with my experience and plan to give Matthews ford of Norwich my future business! I’m overall very happy with my experience and plan to give Matthews ford of Norwich my future business! More
by wadehitt
Employees Worked With
