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Matthews Ford
Norwich, NY
87 Reviews
Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews, you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees.
We want to make your visit as comfortable and as safe as possible- whether you're shopping to lease a buy a new vehicle or buy a used vehicle, servicing your current or trading in your old. We offer a clean, comfortable waiting area with charging stations, work stations and free WiFi so you can stay connected to work and home while you're away.
We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 87 reviews
March 13, 2024
They are awesome. Very friendly. Highly recommend. I will definitely keep going there. The whole experience was wonderful Very friendly. Highly recommend. I will definitely keep going there. The whole experience was wonderful More
by mitchharrington
Verified CustomerEmployees Worked With
Nathan Gordon
March 05, 2024
Service center is very good at working with you to get you in and out with no issues. Staff is very courteous and friendly. you in and out with no issues. Staff is very courteous and friendly. More
by njwdreamer
March 05, 2024
What a fantastic sales experience! Mike was knowledgeable and very prompt with all my questions. Financing was quick and easy, they even got my payment reduced! Thank you Matthews! Mike was knowledgeable and very prompt with all my questions. Financing was quick and easy, they even got my payment reduced! Thank you Matthews! More
by jmendolia
February 21, 2024
They did a wonderful job repairing our Subaru after a deer ran into our car. Jon and his crew did a great job and our car looked brand new. Our car had been washed before we picked it up, and it looked deer ran into our car. Jon and his crew did a great job and our car looked brand new. Our car had been washed before we picked it up, and it looked great! They printed out a whole itemized list of parts which had been replaced.. Everyone we met at Matthew’s Ford,was friendly , helpful, and competent. We would recommend them to anyone who needed body work done on their car! More
by morg.13
Employees Worked With
The young lady at the cashier window of the body repair shop and Jon who runs the body shop
February 20, 2024
I feel the team was honest and straight forward. I would have liked to get more for my trade in but u realize my sales person had nothing to do with that. I would have liked to get more for my trade in but u realize my sales person had nothing to do with that. More
by cowgrledup34
February 04, 2024
Very attentive and accommodating! ! A pleasure to deal with! Kind, courteous and knowledgeable. True asset to the dealership! ! A pleasure to deal with! Kind, courteous and knowledgeable. True asset to the dealership! More
by pab1158
January 30, 2024
Did a great job on my truck service was great they get it in and out in and out More
by lucasray75211
January 08, 2024
its always a pleasure doing business with Matthews ford sales and service is always great sales and service is always great More
by deichler0
