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Matthews Ford
Norwich, NY
168 Reviews
Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices.
We want to make your visit as comfortable and as safe as possible- whether you're shopping to lease a buy a new vehicle or buy a used vehicle, servicing your current or trading in your old. We offer a clean, comfortable waiting area with charging stations, work stations and free WiFi so you can stay connected to work and home while you're away.
We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 168 reviews
April 04, 2025
Ramsey was amazing , he went above and beyond . From start to finish he made sure that I was taking care off 10star Service For sure From start to finish he made sure that I was taking care off 10star Service For sure More
by Connor Wheeler
Employees Worked With
April 04, 2025
Always excellent service , attention to detail, impeccable personal treatment and respect by all employees. Thank you impeccable personal treatment and respect by all employees. Thank you More
by pab1158
Verified CustomerApril 03, 2025
Ramsey was friendly and knowledgeable. Honest and have a good service department. They have good deals. Honest and have a good service department. They have good deals. More
by MATTGROSS
April 03, 2025
We got the right truck at the right price! Matthews had to swap a vehicle from 3 hours away but it was seamless. Huge credit to Rhamses Gonzalez. Very low key and no pressure at all. Thank you Matthews had to swap a vehicle from 3 hours away but it was seamless. Huge credit to Rhamses Gonzalez. Very low key and no pressure at all. Thank you Matthews! More
by Wileyg
Employees Worked With
April 01, 2025
The dealership in general was wonderful and welcoming to us. Every person we came in contact with helped us in any way they could as well as made us feel good about the vehicle we chose to get! us. Every person we came in contact with helped us in any way they could as well as made us feel good about the vehicle we chose to get! More
by skylarashton94
Employees Worked With
April 01, 2025
I don’t think we have ever met a more personable, educated and helpful sales person than Rhamses. I used to be in Human Resources and as we were talking, I thought to myself, I would hire Rhamses if educated and helpful sales person than Rhamses. I used to be in Human Resources and as we were talking, I thought to myself, I would hire Rhamses if I was still working. He truly is an asset at Matthew’s Ford. More
by dudley1
March 31, 2025
Pleasure to work with, no need to haggle on price. Rhamses was very friendly and efficient which made the buying process a pleasure. Jesse made financing very easy. Would definitely recommend Matth Rhamses was very friendly and efficient which made the buying process a pleasure. Jesse made financing very easy. Would definitely recommend Matthews. More
by Jpb
March 31, 2025
I could not have asked for a better salesman than Rhamses Gonzalez. His customers are his top priority and will make sure you are informed and getting the best deal around. Thanks again, Rhamses for makin Gonzalez. His customers are his top priority and will make sure you are informed and getting the best deal around. Thanks again, Rhamses for making a great experience. Laurel More
by laurelfurner
March 31, 2025
Since I entered the building everyone was friendly and attentive making sure my needs were being met. attentive making sure my needs were being met. More
by laurelfurner
March 29, 2025
Jon Mendolia was very helpful and scheduled diagnosis and repair quickly. He gave a through and detailed summary of repairs, etc. Vehicle work was completed in a very timely fashion. Thanks! repair quickly. He gave a through and detailed summary of repairs, etc. Vehicle work was completed in a very timely fashion. Thanks! More
by chuckwagon25
Employees Worked With
Jon Mendolia
