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Matthews Ford

Norwich, NY

4.9
104 Reviews
Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. We want to make your visit as comfortable and as safe as possible- whether you're shopping to lease a buy a new vehicle or buy a used vehicle, servicing your current or trading in your old. We offer a clean, comfortable waiting area with charging stations, work stations and free WiFi so you can stay connected to work and home while you're away. We look forward to serving you soon!
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175 E Main St.

Norwich, NY

13815

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Showing 104 reviews

December 07, 2024

All gentlemen from start to finish were very personable, kind and efficient to make the same and transaction simple. More

by smbecotte
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lindenmuth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Matthews Ford responded

Hi-We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

December 07, 2024

Dealership makes customers feel welcome wanted and important. Fast and courteous service . Recommend to everyone More

by jdw1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Matthews Ford responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

December 06, 2024

Matthews ford of Norwich was worth the drive from Binghamton. very nice to work with More

by eapiv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Matthews Ford responded

Hi-Thank you for the 5 Star Review and your business!

December 05, 2024

So far they have been very good to me and good to deal with also. More

by t_hyzer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lindenmuth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Matthews Ford responded

Hi-Thank you for the 5 Star Review and your business!

December 04, 2024

Great experience! !! I’m extremely happy and satisfied with their services!!! Jon Mendolia is an awesome Manager More

by devisi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon mendolia
Dec 05, 2024 -

Matthews Ford responded

Hi- We’re so glad to hear you had a great experience with Jon! Thank you for your business and the great review!

November 29, 2024

They were very helpful. He explained options and everything very well. I would recommend him to everyone. More

by gingerp71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Martin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Zimmerman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Devon O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachael Monday, Darby Matthews
Dec 02, 2024 -

Matthews Ford responded

Hi- Thank you for the 5 Star Review and your business!

November 27, 2024

I had an amazing experience with Matthews Ford from my accident and will go back if needed More

by ktctam1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Dec 02, 2024 -

Matthews Ford responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

November 24, 2024

Done in a timely manner and I was advised of progress. Great job with repairs More

by PMILLERF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Matthews Ford responded

Hi-Thank you for the perfect review!

November 23, 2024

First off, did I even work with Jesse Smith? At what point? Beyond that, I had a very nice experience with Matthews Ford. Everyone was professional and helpful, and at no point did I feel More

by Shinybaldhead1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lindenmuth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Matthews Ford responded

Hi-Thank you for the 5 Star Review and your business!

November 12, 2024

Everyone was very nice and helpful. Quality of work done on my car was excellent. The only thing I was surprised about is they didn’t detail the inside of the rental or my car when I pi More

by tat2mama30
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Grant
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Mendolia.
Nov 15, 2024 -

Matthews Ford responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

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