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Matthews Ford

Norwich, NY

4.9
144 Reviews
Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. We want to make your visit as comfortable and as safe as possible- whether you're shopping to lease a buy a new vehicle or buy a used vehicle, servicing your current or trading in your old. We offer a clean, comfortable waiting area with charging stations, work stations and free WiFi so you can stay connected to work and home while you're away. We look forward to serving you soon!
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175 E Main St.

Norwich, NY

13815

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Showing 144 reviews

March 22, 2025

love dealing with them. Have had several vehicles now. service is great and everyone very friendly. will be back again More

by pattianne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lindenmuth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Matthews Ford responded

Hi-We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

March 19, 2025

Good people, good service, fast and professional. Quality work, quality customer service with a personal touch, friendly and caring people. More

by KMCKEEVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Menndolia
Mar 19, 2025 -

Matthews Ford responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

March 13, 2025

Very clean, customer friendly, and easy to work with! Had a great experience with Richard would recommend him! More

by Laci
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Matthews Ford responded

Hi Laci- Thank you for the 5 Star Review and your business!

March 10, 2025

Richard provided great customer service. I went into Matthews in the morning and left that afternoon with a new car. More

by Madbenny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Matthews Ford responded

Hi- We’re so glad to hear you had a great experience with Richard Ryan Thank you for your business and the great review! We hope you enjoy your new ride.

March 10, 2025

It was a great experience buying a car from Matthew's Ford. Richard was very helpful. It made buying a car more enjoyable More

by kaymia143
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Matthews Ford responded

Hi- We’re so glad to hear you had a great experience with Richard! Thank you for your business and the great review!

March 10, 2025

I had a great experience at Matthew's Ford. Richard Ryan was very helpful. He made looking for cars enjoyable. I would purchase another at Matthew's Ford in the future More

by kaymia143
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ Obrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Lindenmuth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Eichler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Matthews Ford responded

Hi- We’re so glad to hear you had a great experience with Richard Ryan! Thank you for your business and the great review!

March 01, 2025

Great personal service, answered all my questions. Very helpful and caring staff both sales and service. More

by milescs1.cm
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Lindenmuth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Matthews Ford responded

Hi- We’re so glad to hear you had a great experience with our team! Thank you for your business and the great review!

February 28, 2025

Great customer service, reasonable wait times, and comfortable waiting areas. I feel like more than just a random customer at Matthews Ford of Norwich! More

by rebecca.a.eichorst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Matthews Ford responded

Hi Rebecca- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

February 27, 2025

More than accomodating smooth process and very responsive to my questions. Car was exactly as promised. Details were perfeft . More

by kmorse1632
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Lindenmuth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Matthews Ford responded

Hi-We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

February 26, 2025

Great service,kind and quick to get the work done. I will continue to use this dealer More

by worlockk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Perrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramseys Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Matthews Ford responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

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