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Matthews Ford

Norwich, NY

4.9
168 Reviews
Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. We want to make your visit as comfortable and as safe as possible- whether you're shopping to lease a buy a new vehicle or buy a used vehicle, servicing your current or trading in your old. We offer a clean, comfortable waiting area with charging stations, work stations and free WiFi so you can stay connected to work and home while you're away. We look forward to serving you soon!
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175 E Main St.

Norwich, NY

13815

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Showing 168 reviews

April 09, 2025

He was very knowledgeable in what he dose. He answered all my questions about trading in my vehicle and getting a newer one. He explained all the financial paperwork and answered any questions More

by Diana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Matthews Ford responded

Hi- Your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

April 09, 2025

Matthews Ford is an amazing dealership! ! Richard Ryan made my experience very exciting but smooth at the same time!! I highly recommend Richard Ryan to those who are thinking about getting More

by Pembrook S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Matthews Ford responded

Hi- Thank you for choosing Matthews Ford for your new vehicle! We're delighted to hear about your positive experience with Richard. We appreciate your kind words and look forward to serving you again in the future.

April 08, 2025

I was headed out on a Saturday, planning to shop a few different dealerships for a new vehicle. I started local, set up an appointment with Ramseys and that was all I needed! Saved me an entire day of More

by AnimalWhiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devon O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramseys Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Matthews Ford responded

Hi- Thank you for choosing Matthews Ford for your automotive needs. We are thrilled to hear about your positive experience with Ramseys and Devon. Congratulations on your new vehicle! We appreciate your kind words.

April 07, 2025

I recently had a great experience at a Matthews Ford. The process was nice, quick, and easy from start to finish. The Rich Ryan and the staff were friendly and knowledgeable, helping me find the perfect More

by Jentooke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Matthews Ford responded

Hi Jen- Our staff is committed to providing each of our clients with the best automotive experience! We are so happy to hear you had a great experience with Richard! We sincerely value your business and look forward to your next visit!

April 06, 2025

We were very pleased with everyone we worked with at Matthews to purchase our F150 truck. We found Richard to be honest and extremely helpful. He answered all our questions relating to our beautiful n More

by louisecoll
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas
Apr 07, 2025 -

Matthews Ford responded

Hi Louise- We’re so glad to hear you had a great experience with Richard! Thank you for your business and the great review!

April 05, 2025

Matthews Ford has come a long ways since the old days of SMITH Ford. I can honestly say back in 2015 when I was looking for a truck I wouldn’t have given them very good review but now today you have been re More

by tomnorwood2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Matthews Ford responded

Hi Tom-Thank you for the 5 Star Review and your business!

April 05, 2025

Great experience start to finish. Ramseys was amazing and he certainly made car buying fun :) More

by Muchabrenda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramseys Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Matthews Ford responded

Hi-We’re so glad to hear you had a great experience with Rhamses! We appreciate your business!

April 04, 2025

Extremely professional and dedicated to customer satisfaction, going above and beyond to meet your needs More

by anthonycathcart15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramseys Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Matthews Ford responded

Hi Anthony-We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

April 04, 2025

Such a wonderful, caring, funny helpful salesmen! ! He did a great job finding me a new car More

by jennifer090495
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramseys Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Matthews Ford responded

Hi Jennifer- Thank you for sharing your experience with us! We’re thrilled that you had a great experience with Rhamses! Enjoy your new ride!

April 04, 2025

Richard was a very good sales person. He is very personaland makes the customer very comfortable in picking out a vehicle. I would recommend this dealership to my friends More

by rchamberlain1668
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Perrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Matthews Ford responded

Hi- We’re so glad to hear you had a great experience with Richard! Thank you for your business and the great review!

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