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Matthews Ford
Norwich, NY
104 Reviews
Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices.
We want to make your visit as comfortable and as safe as possible- whether you're shopping to lease a buy a new vehicle or buy a used vehicle, servicing your current or trading in your old. We offer a clean, comfortable waiting area with charging stations, work stations and free WiFi so you can stay connected to work and home while you're away.
We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 104 reviews
January 13, 2025
Clear, concise explanations. Didn’t overwhelm me with “extras” I didn’t want or need. Found exactly what I was looking for. Didn’t overwhelm me with “extras” I didn’t want or need. Found exactly what I was looking for. More
by Jryan123311
Employees Worked With
January 07, 2025
Made two visits to the dealership in the leasing of my new truck. Staff was knowledgeable and friendly. The paperwork process was much smoother than I anticipated and would've been completed very quickl new truck. Staff was knowledgeable and friendly. The paperwork process was much smoother than I anticipated and would've been completed very quickly if we weren't all just chatting about random life and other things, so it was a pleasant experience. More
by desi08
Verified CustomerDecember 28, 2024
Excellent service and job was done in a very timely manner I am very pleased with everything. manner I am very pleased with everything. More
by sjonesy1
December 27, 2024
Body shop did a terrific job on our Colgate student's Audi. Great communication, completed on time and worked seamlessly with our insurance. Would recommend! Audi. Great communication, completed on time and worked seamlessly with our insurance. Would recommend! More
by AudiOwner
Employees Worked With
Jonathan Mendolia
December 25, 2024
everything was great with the purchase of the new truck as paul answered all our questions and made it an easy transaction as paul answered all our questions and made it an easy transaction More
by bill4312
December 21, 2024
Very fast and great service, in and out with my new vehicle the same day! vehicle the same day! More
by joe.wright5
December 14, 2024
Truck had a front-end misalignment and the passenger door was dented. Shop did a nice job with the door. Matthews Ford Norwich to my home is a 40 minute drive. The ride and steering of the truck was very nic was dented. Shop did a nice job with the door. Matthews Ford Norwich to my home is a 40 minute drive. The ride and steering of the truck was very nice. Nothing but good things to say about the shop and the dealership. Mike Grant was personable, kept me informed and managed the sale and the repairs nicely. Thank you team. More
by briski1962
