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Mastrovito Hyundai - Service Center

Yorkville, NY

4.8
768 Reviews

768 Reviews of Mastrovito Hyundai - Service Center

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May 28, 2024

Dealership reached out to me to schedule vehicle for a recall. They were extremely accommodating and graciously worked with me later to reschedule for a better date and time for me. Appreciated Amanda p More

by TNAHUMCK28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Jun 07, 2024 -

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. Thanks for being a part of the Mastrovito Hyundai family #makeyourmovetomastrovito

May 28, 2024

Seamless transaction from scheduling the service to rental to picking up my car. Would highly recommend. More

by ljbelfield08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Scavo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Mastrovito
5.0
This rating includes all reviews, with more weight given to recent reviews.
MIKE CARDELLO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant from Service. 5 stars
Jun 07, 2024 -

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. Thanks for being a part of the Mastrovito Hyundai family #makeyourmovetomastrovito

May 28, 2024

The dealership was very clean and the staff was very polite and helpful. Thank you very much I will definitely return to the dealership again in the future. More

by Kathleen Lloyd
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braelynn Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. Thanks for being a part of the Mastrovito Hyundai family #makeyourmovetomastrovito

May 27, 2024

Absolutely excellent staff sales and service. Best experience in 30 Yeats of car purchase and ownership. More

by jennifer.ellen84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Mastrovito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aldin Mekic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. Thanks for being a part of the Mastrovito Hyundai family #makeyourmovetomastrovito

May 26, 2024

The best run dealership, I have ever dealt with. All Departments have their A game on!!! Wonderful working environment More

by PETEPATWALTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Mastrovito-Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. Thanks for being a part of the Mastrovito Hyundai family #makeyourmovetomastrovito

May 25, 2024

Excellent service and awesome dealership. Going to recommend to everyone. Everyone was very very helpful. More

by bighansi00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Kiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braelynn Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. Thanks for being a part of the Mastrovito Hyundai family #makeyourmovetomastrovito

May 24, 2024

My car was cleaned good before I came in for service. We don’t put mats down anymore? More

by hildamasi20
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Braelynn Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Mastrovito Hyundai responded

Hello, my name is Gina and I am the customer care manager at Mastrovito Hyundai. I tried to contact you regarding this service visti. I'd love the opportunity to speak with you. Please contact me at 315-404-8440. Thanks!

May 24, 2024

easy to make appointment. yet the oil change takes almost four hours for some reason. More

by DANIEL.A.ROSE21
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Kiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hai Le
Jun 07, 2024 -

Mastrovito Hyundai responded

Hello, my name is Gina and I am the Customer Care Manager at Mastrovito Hyundai. I'd like to speak with you regarding this review. Please contact me at 315-404-8440. Thanks!

May 24, 2024

Had to call four times to get a service appointment successfully scheduled. First attempt was placed on a long hold, then hung up on twice. Finally succeeded on try number four. It was only my first s More

by pepper8ball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luke Kiser
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Mastrovito Hyundai responded

Hello - my name is Gina and I am the Customer Care at Mastrovito Hyundai. I've tried to contact you regarding your experience. Please call me at 315-404-8440 so I can assist you. Thank you!

May 23, 2024

The entire experience was easy and smooth from the time I scheduled the appointment to the final transaction. Highly recommend as staff is knowledgeable, friendly, and professional. More

by mschultz25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
MIKE CARDELLO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. Thanks for being a part of the Mastrovito Hyundai family #makeyourmovetomastrovito

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