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Master Buick GMC

Augusta, GA

4.7
1,105 Reviews

3710 Washington Rd

Augusta, GA

30907

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1,105 Reviews of Master Buick GMC

January 14, 2019

2nd oil change on 2018 Enclave bought from Gene Baxley.. Outstanding service department for oil change. I have known and dealt with Gene, Earl and Keith for manny years and have purchased 4 or 5 new vehicle More

by None
Recommend Dealer
Yes
Employees Worked With
Earl in Parts Department, Eddie Overby, Gene Baxley, Charles Williams, Steve MacDonald, Keith Stone
Jan 15, 2019 -

Master Buick GMC responded

Thank you so much for the great review of your experience at our dealership and especially with Gene, Earl and Keith. All of the employees appreciate your loyalty to Master Buick GMC. Please don't hesitate to reach out if we can assist you again in the future. Warm regards, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 14, 2019

six month oil change and tire rotation. I felt that the service was very good and was informed on what needed to be completed with my car. Mr. Truitt was very knowledgable . After letting m More

by janetbond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Baxley, David Truitt
Jan 15, 2019 -

Master Buick GMC responded

Thank you for reviewing your service experience, Janet! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. We appreciate your business and I will pass your feedback along to David Truitt. Drive safely. Warm regards, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 13, 2019

Great Bill Whitten and Teddy Roberts were so very helpful in helping me find the exact car that I needed and wanted. Excellent guys to work with. More

by HBENNETT717
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Whitten
Jan 13, 2019 -

Master Buick GMC responded

Thank you so much for your feedback and congratulations on your purchase! We greatly appreciate the opportunity to work with you and earn your business. I’ll be sure to share your feedback with Bill and Teddy and please let us know if we can ever help you in the future. Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 13, 2019

Excellent customer service I received excellent customer service when I took my car in to Master GMC. My car needed some extra TLC, and the service team went over and beyond to More

by Elizabeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Schafer
Jan 14, 2019 -

Master Buick GMC responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Master Buick GMC was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 12, 2019

Polite and accommodating I’ve always had a good experience there. I’ve bought 6 vehicles from this dealership over the years. I believe they are more honest than others with t More

by CHADCARROLL247
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, Gene Baxley, Keith Stone
Jan 13, 2019 -

Master Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 12, 2019

Great service Great customer services and they helped fix my problem quick and I had no problems after that. They made everything I needed was done correctly More

by Chaval
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
Jan 13, 2019 -

Master Buick GMC responded

Thank you for allowing us to work on your vehicle, and thank you for the five-star review! We certainly appreciate your business, and hope to see you again soon! Drive safely! Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 12, 2019

Great service experience!! I got there late in the day for an oil change and was on my way in 15 minutes. Great job. I'll see you in 6500 miles! More

by gmccully
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, Sue Oertle, Phillip Towns
Jan 13, 2019 -

Master Buick GMC responded

Thank you very much for your feedback! We are so happy to have been part of your great service experience. We look forward to seeing you again. Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 11, 2019

Excellent service as always This makes about 15 vehicles I have purchased at Master from Bill Whitten. I wouldn’t go anywhere else. No pressure and excellent service every time. More

by RLSPAULDING1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Whitten
Jan 13, 2019 -

Master Buick GMC responded

Thank you for your continuous support and business! We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 11, 2019

Not that great Not professional not good at keeping you up to date ..on parts..repairs..and status..don’t wash the cars after repairs are completed.. I think that’s More

by Victoryinjesus49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Charles Williams
Jan 11, 2019 -

Master Buick GMC responded

Thank you for your review of our service department. We want you to be pleased with our service and would love to talk with you about your experience. Please contact me at(706) 922-5213. Our customers’ conplete satisfaction is extremely important to us and we’d like a chance to make it up to you. Kathy Hensley, Owner Master Buick GMC

January 11, 2019

The best in town. Honest and professional folks that treat you like a valued family member. I have been doing business with these folks for over 30 years and there are More

by PREDFEARN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David the mechanic., Brad Gillespie, Phillip Towns
Jan 13, 2019 -

Master Buick GMC responded

Thank you for this great review and also for your loyalty. We pride ourselves on providing nothing but the best for our customers and it is great to see that goal has been accomplished with you time and time again. Please don't hesitate to reach out if we can assist you again in the future. Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

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