Master Buick GMC

Excellent Service. Master Buick GMC is a great dealer to do service with. They always go above and beyond in customer service, and work on your vehicle. Charles is a sup Master Buick GMC is a great dealer to do service with. They always go above and beyond in customer service, and work on your vehicle. Charles is a superb advisor in the service department. Highly recommend Master Buick GMC for all your buying and service needs. More

Express Oil Change 2 hours and 15 mins is too long for an oil change! What is the purpose of making an appointment? Could understand if this was the first time but this 2 hours and 15 mins is too long for an oil change! What is the purpose of making an appointment? Could understand if this was the first time but this happens every time and is an ongoing issue with this Dealership More

Great service, affordable prices. I never felt pressure on the service of my vehicle even though I purchased it from a private party. The did my inspection and have been doing my upkee I never felt pressure on the service of my vehicle even though I purchased it from a private party. The did my inspection and have been doing my upkeep for the past year and have had no problems. Very quick service, can book next day usually. 5 star place and people. More

Rip Off $189.00 to diagnose and replace a gas cap!!!! Yes you read that right. They charge you to use their diagnostic equpipment. You can go to Riley's. A $189.00 to diagnose and replace a gas cap!!!! Yes you read that right. They charge you to use their diagnostic equpipment. You can go to Riley's. Auto Parts and they will do it for free. More

Outstanding! Roscoe was friendly, fun, and attentive. He patiently showed us several options and was honest. He followed up promptly and worked hard to make the pr Roscoe was friendly, fun, and attentive. He patiently showed us several options and was honest. He followed up promptly and worked hard to make the process easy. Eddie worked with us in a straightforward way and was high energy. He put a lot of effort in making sure every detail in finalizing our purchase was done quickly. We sincerely appreciated the seamless process done in fun, friendly, no pressure way. Thank you for a great experience!! More

Good customer service. Showed genuine concern Advisor, Charles, gave me detailed information; kept me abreast of everything that was happening; and assured me not to worry, he would take of me. Advisor, Charles, gave me detailed information; kept me abreast of everything that was happening; and assured me not to worry, he would take of me. More

Great customer service. Great buying experience. Frank Ward and Nicolle Rowell were amazing to do business with. Nicolle was very knowledgeable and easy to work with on my p Great buying experience. Frank Ward and Nicolle Rowell were amazing to do business with. Nicolle was very knowledgeable and easy to work with on my purchase. I will definitely recommend her to friends and family. More

Service I was kept informed the entire process. No surprises. Don’t enjoy spending money on my vehicle.... but I understand. Cheaper to maintain it then to re I was kept informed the entire process. No surprises. Don’t enjoy spending money on my vehicle.... but I understand. Cheaper to maintain it then to replace it. More

Water in tail lights of new car. Rust will soon start. The service department reported the AREA boss wouldn’t remove the broken tail lights and replace them. I totally disagree with your company taking thi The service department reported the AREA boss wouldn’t remove the broken tail lights and replace them. I totally disagree with your company taking this stand. The car had 40 miles on it the day I purchase and 55 miles when I get home. The next couple of days went by before my daughter notice the water in both tail lights. When the weather got better I drove to the dealer and spoke to the salesman and sales manager. They referred me to your service department to get an appointment. Now, here I am with a new car that’s has leaking tail lights and GM will not stand by their customer when needed. More

Great service Honest and easy to work with, anytime I called to check on status was able to speak with someone and was always updated on the progress Honest and easy to work with, anytime I called to check on status was able to speak with someone and was always updated on the progress More