Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Master Buick GMC
Augusta, GA
1,105 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,105 Reviews of Master Buick GMC
March 08, 2019
Job completed, but not with out hassle from service guy Charles was nice until After I told Him I had an extended Warrenty, he says “we don’t bill 3rd party. You will have to pay cash and you will have to s Charles was nice until After I told Him I had an extended Warrenty, he says “we don’t bill 3rd party. You will have to pay cash and you will have to settle with them.” (Reminder he has not even looked at the Warrenty paperwork or calling them before speaking out of terms) The employee first told me he didn’t have the part and then 5 minutes later says I can do it now if you understand you will have to pay for it today. He was short with me and was not good to deal with. It ended up being handled, and directly filed with the insurance company, but not with out me having to get mad and handling it myself with the insurance company and not taking no for an answer. More
by Sccustomer
Verified CustomerEmployees Worked With
Charles Williams
March 08, 2019
Purchase of used wrangler jeep Excellent sales and service from purchase and including finance. Tony provided us with excellent service on the sales end. Love our new Jeep that we p Excellent sales and service from purchase and including finance. Tony provided us with excellent service on the sales end. Love our new Jeep that we purchased there. More
by GA26REG
Employees Worked With
Tony Goddard, Keith Stone
March 08, 2019
Great experients The customer service was great from the start to finish. All question answer and we are very please with Bill in how he handle all the thing needed t The customer service was great from the start to finish. All question answer and we are very please with Bill in how he handle all the thing needed to purchase the vehicle. We came just to look and end up purchasing the vehicle due to the great service. The vehicle had all what we were there to look at and the ride is great. More
by EDCONCL01
Employees Worked With
Jeff Mckee Five star service, Wade Howard, Bill Whitten
March 07, 2019
Awesome Will buy vehicles from Nicole forever she is awesome! I Love dealing with Master. Nice friendly place to buy vehicles. I would recommend Nicole and ma Will buy vehicles from Nicole forever she is awesome! I Love dealing with Master. Nice friendly place to buy vehicles. I would recommend Nicole and master to anyone. More
by DEVENCHARNOCK
Employees Worked With
Nicole Rowell
March 06, 2019
Service Center visit. This was my first visit to the service center. I was very impressed with the hospitality and kindness everyone showed me. The time spent waiting on my This was my first visit to the service center. I was very impressed with the hospitality and kindness everyone showed me. The time spent waiting on my truck to be serviced and cost was reasonable in my opinion. I was also impressed with the cleanliness of restrooms and waiting lounge. The staff there was very helpful in letting me know what areas of my truck they were servicing and what they will be looking for on my next visit and letting me know the time needed for the repair and cost associated with my next visit. More
by TIM
Employees Worked With
Charles Williams
March 06, 2019
Great Well known experience over the years . I would recommend this dealership to family members as well as friends to deal with. Hope to be doing business Well known experience over the years . I would recommend this dealership to family members as well as friends to deal with. Hope to be doing business with them in the future. More
by Roberttruckinthewind
Employees Worked With
Wade Howard, Charles Williams
March 06, 2019
All a great place to get your vehicle serviced Been coming to this dealership service department a long time.. always done a good job..very friendly people and very knowledgeable..work always promi Been coming to this dealership service department a long time.. always done a good job..very friendly people and very knowledgeable..work always promised when they say .. More
by bklnewl
Employees Worked With
Frank Ward, Wade Howard, Bill Whitten, David Truitt, William Fanning, Phillip Towns, Keith Stone, Greg Smith
March 06, 2019
First service for 2019 SUV & Truck We brought our two new 2019 vehicles in for the first service and Steve was very accommodating and responsive to our needs considering the challenge o We brought our two new 2019 vehicles in for the first service and Steve was very accommodating and responsive to our needs considering the challenge of servicing two vehicles. More
by Saucey
Employees Worked With
Gene Baxley, Charles Williams, Steve MacDonald, William Fanning, Alyson Johns
March 06, 2019
Excellent Customer Service Took the time with me to meet my objectives and find a great vehicle. Tony is the best and looked after me the whole time. Took the time with me to meet my objectives and find a great vehicle. Tony is the best and looked after me the whole time. More
by BOB.HAAG
Employees Worked With
Jeff McGee, Bill Whitten, Tony Goddard
March 05, 2019
New used vehicle...great service Great service...2nd vehicle bought from Masters...same great service...Always recommend they checkout Masters for a great deal, service and prices...T Great service...2nd vehicle bought from Masters...same great service...Always recommend they checkout Masters for a great deal, service and prices...Thank you MB More
by Silverbullet
Employees Worked With
Wade Hooker, Mary PIleggi, Keith Stone
