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Master Buick GMC
Augusta, GA
1,105 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,105 Reviews of Master Buick GMC
October 29, 2019
Great service. Service associates are friendly, courteous and most helpful. The wait for service work to be completed was as expected. Always a good experience there. and most helpful. The wait for service work to be completed was as expected. Always a good experience there. More
by GREENCO111
Employees Worked With
Charles Williams
October 29, 2019
I live 45 minutes from Augusta and drove to Augusta for a Drs appointment this morning. My car did not drive normally. It rode very rough and would jerk. I was afraid I wouldn’t make it back home so I took a Drs appointment this morning. My car did not drive normally. It rode very rough and would jerk. I was afraid I wouldn’t make it back home so I took a chance to go to Pontiac master . Even though I didn’t have an appointment they took my car in More
by Grammee
Employees Worked With
Charles Williams
October 23, 2019
Great service. Great service as always and I plan on purchasing another Buick from the dealership as well !! My appointment was on time and the service was fast, eff Great service as always and I plan on purchasing another Buick from the dealership as well !! My appointment was on time and the service was fast, efficient, and professional !! More
by Mxbuick
Employees Worked With
Charles Williams
October 18, 2019
Service Excellent service and customer care. The staff is great and always friendly and helpful. Highly recommend Master Buick for all automotive needs. Every Excellent service and customer care. The staff is great and always friendly and helpful. Highly recommend Master Buick for all automotive needs. Everyone I have had contact with at the dealership goes out of their way to satisfy the needs of their customers. More
by wynn
Employees Worked With
Frank Ward, Charles Williams
October 12, 2019
As always everything was done in a professional order!! What else can I say? Everything was taken care of as fast as possible and in an orderly manner!! I could not be more pleased! Thank you all that ha What else can I say? Everything was taken care of as fast as possible and in an orderly manner!! I could not be more pleased! Thank you all that had a part in going over my GMC! However, whoever did the actual service failed to put the oil cap back on. Half way home I had to return to the shop because the engine light came on my dashboard. Mistakes happen but this makes me wonder if anything else was missed during the service. It was quickly corrected when I went back!! More
by Betty M. Sisson
Employees Worked With
Charles Williams
October 08, 2019
Experience The power steering module when out in our 2016 Extended Canyon with GM on strike. David Truitt superpass himself as he stated did not know if or when The power steering module when out in our 2016 Extended Canyon with GM on strike. David Truitt superpass himself as he stated did not know if or when they might get the part do tot he strike. He found the part locally, purchased the part and had it installed by Tuesday afternoon. Days without vehicle 3, but he was able to get us a 2019 4 door GMC canyon as a loaner. I would recommend this dealership service department as they have always gone the extra mile for my family. Mr. Truitt is truly and extraordinary service manager who cares about his clients and does everything within his power to take care of them. Mr. Truitt should be given a bonus or some achievement award as he is truly the reason we go to this dealership for service. More
by FPE
Employees Worked With
David Truitt
October 07, 2019
Very plesant experience My sales consultant was Matthew DeRitis and Sales Manager was Eddie Overby. I was blessed to have a professional team of experts that knew what and ho My sales consultant was Matthew DeRitis and Sales Manager was Eddie Overby. I was blessed to have a professional team of experts that knew what and how to satisfy our need, Every question was quickly and professionally answered. it was such an enjoyment to have these guys on my team. More
by Pastor Ron
Employees Worked With
Matthew DeRitis, Eddie Overby, Keith Stone
October 05, 2019
They helped me find the right car and a truck Nichole was very tuned into what I was looking for in my vehicle purchases. It was a pleasure working with her and I will be a return customer when I Nichole was very tuned into what I was looking for in my vehicle purchases. It was a pleasure working with her and I will be a return customer when I need a vehicle in the future. More
by Bob
Employees Worked With
Nichole Rowell, Keith Stone
October 01, 2019
Staff always courteous and professional. Long time customer of Master . Service staff is quick to assist. People like Ronald Page and William Fanning go above and beyond to help . Philip Towns is alwa customer of Master . Service staff is quick to assist. People like Ronald Page and William Fanning go above and beyond to help . Philip Towns is always willing to make the customer at ease with service details. More
by EMDUKE
Employees Worked With
Charles Williams, William Fanning, Phillip Towns
September 28, 2019
Happy I walked in and saw Sue. She listened to what I needed. She did not try to sell me something and kept me in the price range I needed. I had a bad ex I walked in and saw Sue. She listened to what I needed. She did not try to sell me something and kept me in the price range I needed. I had a bad experience at different dealer about 2 weeks before. Keith was great getting all the paper work. I have told quite a few people about Master Buick. I recommend you guys to everyone. Thank You Sue and Keith and Master Buick. More
by Rebel
Employees Worked With
Sue Oertle, Keith Stone
