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Master Buick GMC

Augusta, GA

4.7
1,105 Reviews

3710 Washington Rd

Augusta, GA

30907

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1,105 Reviews of Master Buick GMC

July 30, 2020

excellent service excellent job on servicing my 2016 chevy Silverado Z71 that had transmission trouble. I appreciate David and any other that might have been involved i More

by mudcat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
Aug 03, 2020 -

Master Buick GMC responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 25, 2020

Great job this morning on servicing my 2019 Acadia. I was in and out very quickly. You're service advisor answered all my questions and I was very pleased with your tech work. THANK YOU More

by Don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Williams
Jul 29, 2020 -

Master Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 23, 2020

Volume speaks louder than words I’m happy that’s what Volume speaks louder than words I’m happy that’s what keeps me coming back. no question easy avenue to get a appointment drive in leave key call whe More

by cclott1950
Recommend Dealer
Yes
Employees Worked With
Charles Williams
Jul 28, 2020 -

Master Buick GMC responded

Thank you for the feedback! We are happy to hear about your positive experience at Master Buick GMC Augusta, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 16, 2020

Your service reminds me of vacuum cleaner.. it took from 4/29/20 until 7/16/20 to have the warranty repair completed. Given that I had only had thevehicle for approximately two weeks when I couldn’t get it More

by Whtanner1
Recommend Dealer
No
Employees Worked With
Wayne Anderson 4 stars, David Truitt, Charles Williams, Brad Gillespie, Steve MacDonald, William Fanning, Alyson Johns, Brooke Jennings, Porsha Cox
Jul 17, 2020 -

Master Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 09, 2020

At first I was very disappointed at the used SUV I came in to see but Bill showed me a few others...he showed me 2020 terrain they had just gotten in...to be honest it was more than we wanted to spend...to More

by Jfuller
Recommend Dealer
Yes
Employees Worked With
Bill Whitten
Jul 14, 2020 -

Master Buick GMC responded

Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Master Buick GMC Augusta! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 08, 2020

I feel that I. can trust Master Buick because they would never take advantage of a very mature lady who only knows how to put gas in her car. I popped my tire and when asked what kind of tire I had I simply More

by Willery3@yahoo.com.
Recommend Dealer
Yes
Employees Worked With
I don’t remember their names
Jul 13, 2020 -

Master Buick GMC responded

Thank you for the feedback! We are happy to hear about your positive experience at Master Buick GMC Augusta, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 07, 2020

Great Service I appreciate the prompt service on my vehicle. From the diagnostic to the completion of install on my new battery. Thank-you so much Mr. Will. alw More

by Fuzz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Williams
Jul 10, 2020 -

Master Buick GMC responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Master Buick GMC Augusta was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 03, 2020

I was very pleased with my service with Wayne and Eddie. They made me feel welcome and answered all my questions. I would recommend them. More

by DeAnne
Recommend Dealer
Yes
Employees Worked With
Wayne Anderson 5 stars , Eddie Overby, Bill Whitten, Keith Stone, Gage Welch
Jul 08, 2020 -

Master Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 28, 2020

Top notch gm dealership hands down. They have knowledge about what they sale. Best service from the Receptionist to sales to service. You will get 5 star service. More

by Tacoleman
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, Wade Howard
Jul 01, 2020 -

Master Buick GMC responded

Master Buick GMC Augusta would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 25, 2020

Excellent Service The whole service department were on it dog on it from the time I pulled into the service lane until my vehicle was returned. Thanks for your fast and friendly service Bryan S More

by Steve
Recommend Dealer
Yes
Employees Worked With
Brad Gillespie, Alyson Johns
Jun 26, 2020 -

Master Buick GMC responded

Steve, we really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our staff provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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