Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Master Buick GMC
Augusta, GA
1,325 Reviews
Master Buick GMC serves the Augusta, North Augusta, Grovetown, Evans, Thomson, Waynesboro, Aiken areas in factory recommended maintenances, oil changes, tire sales, transmissions, GM parts and accessories and the sale of New Buicks and GMC and the largest selection of Pre-Owned Vehicles. We specialize in helping our customers find the vehicle they need whether it be a Ford F150, Chevrolet Silverado 1500, Lexus, Toyota, Nissan, or any brand with a 3 month warranty to help guarantee your purchase and give you peace of mind!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,325 reviews
October 02, 2018
Great Service! Ms. Kathy and Mr. Charles Williams are great professionals and customer oriented service providers. Kathy's smiling and friendly personality can calm Ms. Kathy and Mr. Charles Williams are great professionals and customer oriented service providers. Kathy's smiling and friendly personality can calm down the most impatience, disagreeable and intolerant person anyone could ever dream of encountering - especially, on a very busy day of providing customer service. Both of them make a great team to serve others! Thanks, for the honor of experiencing such a great team at work - Master Buick! The Shuttle service is a blessing, as well! More
by UFAMTOBIE
Verified Customer
October 02, 2018
service My experience was first visit to the dealership and it was super. They did an excellent job, were friendly, quick and attentive. Would use them again My experience was first visit to the dealership and it was super. They did an excellent job, were friendly, quick and attentive. Would use them again More
by KSMITH29
Employees Worked With
David Truitt
October 01, 2018
Issues with A/C service I have used this dealer exclusively for service since this vehicle was new in 2005 and have had good experiences. The cost was a little more than sma I have used this dealer exclusively for service since this vehicle was new in 2005 and have had good experiences. The cost was a little more than small shops but I always got good quality service. This time I had an A/C issue and had to take it back three times for the same issue with a significant bill each time. Even when I reminded the employees that this was the 3rd visit for the same problem, I had a hard time getting in touch with anyone to find out the status of the repair and there did not seem to be much concern that the first $1500 of work did not fix the problem. More
by 2005GMCSierra
Employees Worked With
September 30, 2018
Friendly staff. Courteous and knowledgable also. I really like the service that I receive on every visit. They provide a much appreciated shuttle serviceas well. They are all very good people. I really like the service that I receive on every visit. They provide a much appreciated shuttle serviceas well. They are all very good people. More
by WBLACKLE2
September 30, 2018
Best Customer Service!! Had so many issues at other dealerships trying to buy a pre-owned 2015 GMC sierra that I almost gave up. Saw a beautiful one a Masters and I put in my Had so many issues at other dealerships trying to buy a pre-owned 2015 GMC sierra that I almost gave up. Saw a beautiful one a Masters and I put in my financing app online and boom I was approved!! but that's not the best part! My schedule is hectic due to work so they made it easier for me and delivered the truck right to my house at no extra cost to me!! Eventhough I'm a 45min drive away! Masters Buick GMC truly cares about there customers and tries their best to make buying a vehicle painless! You guys rock!! More
by PRODIGY1894
Employees Worked With
Andrew Lokey
September 30, 2018
Treated great!!! Received great service from the time I walked in the door.Everyone I encountered asked if I had been helped and greeted me.Got my vehicle finished qui Received great service from the time I walked in the door.Everyone I encountered asked if I had been helped and greeted me.Got my vehicle finished quickly and I was on the road in a very timely matter.I was traveling through and not familiar with the area.Was nice to feel welcome.Thank you you turned my day around and I was thankful they were thorough and I finally made it home safe and sound.A special thanks to the service department.Would highly recommend. More
by Augusta service
Employees Worked With
Cannot remember everyone's names, David Truitt
September 29, 2018
Great experience Master gmc was great to deal with. Gene baxley made the process easy. Gene gave me great information about the gmc trucks and the benefits of new Dies Master gmc was great to deal with. Gene baxley made the process easy. Gene gave me great information about the gmc trucks and the benefits of new Diesel engines. More
by Ewb1120
September 29, 2018
Never disappoints Great friendly and professional service. As always Charles took fantastic care of us. The staff always makes us feel that our vehicle it’s in the best Great friendly and professional service. As always Charles took fantastic care of us. The staff always makes us feel that our vehicle it’s in the best hands. More
by MDavis64
Employees Worked With
September 29, 2018
Great experience Sales person made the purchasing very enjoyable. She was friendly and took her time mske sure we were taken care of. Vehicle is exactly what I was loo Sales person made the purchasing very enjoyable. She was friendly and took her time mske sure we were taken care of. Vehicle is exactly what I was looking for. Price was very competitive. More
by CHET.STANLEY
September 29, 2018
The service department was friendly, informative, and helpfu I have unfortunately had too many unpleasant experiences with service at other dealerships, so having such a pleasant experience with Masters Buick wa I have unfortunately had too many unpleasant experiences with service at other dealerships, so having such a pleasant experience with Masters Buick was refreshing. I am a new and satisfied customer. More
by NANAJO1954
Employees Worked With
David Truitt
