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Master Buick GMC

Augusta, GA

4.7
1,326 Reviews
Master Buick GMC serves the Augusta, North Augusta, Grovetown, Evans, Thomson, Waynesboro, Aiken areas in factory recommended maintenances, oil changes, tire sales, transmissions, GM parts and accessories and the sale of New Buicks and GMC and the largest selection of Pre-Owned Vehicles. We specialize in helping our customers find the vehicle they need whether it be a Ford F150, Chevrolet Silverado 1500, Lexus, Toyota, Nissan, or any brand with a 3 month warranty to help guarantee your purchase and give you peace of mind!
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3710 Washington Rd

Augusta, GA

30907

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Showing 1,326 reviews

November 01, 2018

Return for factory recall Customer service,came out as soon as I pulled in, They took my truck in immediately, only there 1 hour, they did a good job More

by bmopbo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Truitt
Nov 01, 2018 -

Master Buick GMC responded

We are so pleased your visit went quickly and efficiently! We are so grateful for you taking the time to recommend us and for your business! Let us know if we can help you with any questions or concerns in the future! Kathy Hensley Master Buick GMC

November 01, 2018

Very Helpful Roscoe Peace and Eddie Overby were remarkably helpful. Very knowledgable and made car buying an easy process. My boyfriend and I were very pleased and More

by amandamcb33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roscoe Peace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2018 -

Master Buick GMC responded

Thank you, Amanda, for this great review! We are so pleased that Eddie and Roscoe delivered an exceptional customer experience! Know we are here for you at any time with any questions or concerns! Enjoy your new vehicle! Thanks for your business! Kathy Hensley Master Buick GMC

November 01, 2018

Very professional and kind My experience from purchase to my first service was great I would and recommend any of my friends looking to purchase a car to seek your services More

by Lmoss33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Schafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Oertle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Truitt
Nov 01, 2018 -

Master Buick GMC responded

Thank you for taking the time to recommend us! We appreciate your business! It is an honor to serve you and we are at the ready whenever you need us! Kathy Hensley Master Buick GMC

October 31, 2018

Complete Professional Experience From the warm welcome to the handing me the keys the sales team and staff were remarkable! Frank Ward and Wade Howard made buying process easy and More

by MPOWELL55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wade Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Stone
Nov 02, 2018 -

Master Buick GMC responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Frank and Wade were able to meet your needs. At Master Buick GMC, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, The Master Buick GMC Team

October 31, 2018

I like the services master Buick GMC Because thy give good service and Charlie William was very good and service me helpful answer questions that I ask him he was just a good person to wo More

by Floyd62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2018 -

Master Buick GMC responded

Thank you for leaving this excellent review, Floyd! We're pleased that you enjoyed working with Chris during your visit to Master Buick GMC! Sincerely, The Master Buick GMC Team

October 31, 2018

Ordered part 4 weeks ago they were to order a module for warranty work. No one has called to let me know what's going on. I called after 1 week told it was on ba More

by bcatsfriend
Recommend Dealer
No
Employees Worked With
David Truitt
Oct 31, 2018 -

Master Buick GMC responded

I am very sorry we have not contacted you with an update. Please call me at your convenience and I will be happy to follow up on your part. Kathy Hensley (706)922-5213 Master Buick GMC

October 31, 2018

Great experience! We had a great experience from start to finish! We are enjoying our new GMC Acadia! I never felt I was being pressured. The staff was very helpful. More

by Mlorio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Whitten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2018 -

Master Buick GMC responded

Thank you so much for taking the time to give us this great review! We are thrilled that your experience was great! We appreciate your business and look forward to serving you again! Kathy Hensley Master Buick GMC

October 31, 2018

Master is THE BEST From purchase to regular service I have purchased 3 different cars from thi team and will again when the time comes the stuff is very friendly and h More

by RCPIPP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Morgan , David Truitt, Porsha Cox
Nov 02, 2018 -

Master Buick GMC responded

Your patronage is very important to us and we are honored to have you as a loyal customer. We look forward to seeing you again at your next purchase. Take care! Sincerely, The Master Buick GMC Team

October 30, 2018

Great service! Very nice I all respects. Listen to your questions and problems. If problem not solved will work with you in future to resolve the matter. More

by Buick Enclave 2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Whitten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Towns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Hensley
Oct 30, 2018 -

Master Buick GMC responded

Thank you for your kind words and great review! We are so happy we are your trusted service and sales dealership and will not take that for granted! If you need anything, don’t hesitate to call us! Kathy Hensley Master Buick GMC

October 30, 2018

Complete customer satisfaction! My entire experience with Master Buick was superb from the initial phone call to pick up. The courteous reception exhibited professionalism and gave More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Receptionist (name unknown), David Truitt
Oct 30, 2018 -

Master Buick GMC responded

Thank you for this great review! We also believe our reputation and word of mouth is extremely important and appreciate you being an advocate for us! We work hard to make each interaction with friends and customers ones that instill trust and integrity! Thank you for your business! We look forward to serving you again! Kathy Hensley Master Buick GMC

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