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Master Buick GMC
Augusta, GA
1,326 Reviews
Master Buick GMC serves the Augusta, North Augusta, Grovetown, Evans, Thomson, Waynesboro, Aiken areas in factory recommended maintenances, oil changes, tire sales, transmissions, GM parts and accessories and the sale of New Buicks and GMC and the largest selection of Pre-Owned Vehicles. We specialize in helping our customers find the vehicle they need whether it be a Ford F150, Chevrolet Silverado 1500, Lexus, Toyota, Nissan, or any brand with a 3 month warranty to help guarantee your purchase and give you peace of mind!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,326 reviews
December 18, 2018
Absolute pleasure. Sometimes you don’t really appreciate how important it is to have a representative just “handle” a problem. But that’s exactly what I got!! Kudos to t Sometimes you don’t really appreciate how important it is to have a representative just “handle” a problem. But that’s exactly what I got!! Kudos to the service department and Al Kemp in sales for making my experience a very pleasant one!! More
by Alan1257
Verified CustomerEmployees Worked With
Al Kemp
December 17, 2018
Top Notch Top Notcha A1 Service provided my Charles and Eric. Between the both of them I felt confidence in their abilities to get er done. Great Team Top Notcha A1 Service provided my Charles and Eric. Between the both of them I felt confidence in their abilities to get er done. Great Team More
by KIMBO_HODGE
December 17, 2018
Mileage Service As always, Mr. Charles and the Service Team did an outstanding job. He and the Team always go above and beyond in Customer Service. Keep up the great As always, Mr. Charles and the Service Team did an outstanding job. He and the Team always go above and beyond in Customer Service. Keep up the great work! More
by Al
Employees Worked With
December 17, 2018
Another Great Experience! Again, the buying process was seamless and stress free. I selected the vehicle that I wanted, Master GMC valued my trade and presented me an offer. Again, the buying process was seamless and stress free. I selected the vehicle that I wanted, Master GMC valued my trade and presented me an offer. I used the afternoon to review and returned with my desired bottom line number which was agreed upon. Couldn't ask for a smoother transaction! This is my second vehicle in 3 years with them and I look forward to continuing our relationship! More
by Major Sports Augusta
December 16, 2018
New Car Purchase Had a great buying experience at Master's Buick. Sue was a very nice person to deal with & extremely helpful on how the features work on my new Acadia Had a great buying experience at Master's Buick. Sue was a very nice person to deal with & extremely helpful on how the features work on my new Acadia. Thank you so much for your kindness & help!! Sue is a wonderful lady. More
by Darley S.
Employees Worked With
December 16, 2018
Great customer service and price. Sales, finance and management made sure I got what I wanted and gave us a first class customer service experience and a excellent price on the vehicle Sales, finance and management made sure I got what I wanted and gave us a first class customer service experience and a excellent price on the vehicle with no surprises. More
by FSTEWART1
December 15, 2018
Excellent service Great experience with quality service and a clean operation. Thank you for your professionalism. I will tell others about your work and facilities. In Great experience with quality service and a clean operation. Thank you for your professionalism. I will tell others about your work and facilities. In and out as promised. More
by TAGRELIUS
Employees Worked With
December 15, 2018
Great experience! Second car purchase from Master Buick GMC. Highly recommend for great customer experience. Roscoe, Eddie, and Keith were great. The staff were extr Second car purchase from Master Buick GMC. Highly recommend for great customer experience. Roscoe, Eddie, and Keith were great. The staff were extremely friendly and professional. More
by BHOGSED
December 15, 2018
Great Sales team at Master Buick GMC Augusta, GA! Purchased two 2019 GMC Terrain vehicles from this dealership. It was a pleasure to do business with this sales team. Sue Oertle, new car consultant is Purchased two 2019 GMC Terrain vehicles from this dealership. It was a pleasure to do business with this sales team. Sue Oertle, new car consultant is to be commended for her outstanding customer service, knowledge of the vehicles and expertise. I am completely satisfied and will definitely recommend this dealership to all my family, friends and followers for future vehicle purchases. The service department is an excellent place to take your vehicle for service. More
by Retailtherapist
Employees Worked With
Other Employees :
Aaron, Nate and Tim in car detail department., Kathy Hensley
December 14, 2018
Nitrogen in tires, unlock screen, and help hooking up Blueto Charles was Very helpful, he had battery checked to find a dead cell. Replaced battery under warranty. Then as very busy as he was he helped me hook Charles was Very helpful, he had battery checked to find a dead cell. Replaced battery under warranty. Then as very busy as he was he helped me hook my new phone to the Bluetooth in car. What a happy day for me. Thanks again Charles. More
by Dkpow614
Employees Worked With
