Massey Hyundai
Hagerstown, MD
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Both Doug and Keith were great people to work with. On the sales side, Doug was an easy going no hassle no high pressure type of guy. He let us take our time to find the vehicle we most preferred. At time the sales side, Doug was an easy going no hassle no high pressure type of guy. He let us take our time to find the vehicle we most preferred. At time of delivery Doug went over the all the manuals and operation of all the features of the car. Doug also showed us the service department and explained how to setup services appointments. On the finance side, Keith was, probabaly the quickest most efficient and friendly finance director I have dealt with in 45 years of buying cars. It seemed like we were in and out of his office in no time at all. Overall this was one of the best car buying experiences I have had in many years. Russ & Ann Eicher More
What a pleasant surprise buying a Hyundai from Massey. What a pleasant surprise buying a Hyundai from Massey. Massey had a bad reputation over the years of not being customer friendly. I did some resear What a pleasant surprise buying a Hyundai from Massey. Massey had a bad reputation over the years of not being customer friendly. I did some research, though Hyundai owners and internet and decided, I wanted to purchase an Hyundai Elantra. I know my local Hyundai dealer was Massey Auto, so I was a little hesitate to try and purchase an vehicle here. I found it was the best experience, I have ever had purchasing a new vehicle. Bruce Myers was very knowledgable, professional and pleasant with my husband and I, asking what features we wanted in an vehicle. Bruce asked, if I wanted to test drive an Sonata, I was favoring a light blue color, so Bruce found what I wanted and had it waiting for me on the lot. I have never had a sales person go over the manual and instruments of the new car ever, until Bruce went over everything with us, before test driving. I felt like Bruce really cared about us. Bruce listened to what features we wanted in a car and he knew, what I wanted, before I did. Yes, I love the Sonata and I wanted everything this car had to offer. I couldn't believe the low price, on the Sonata and the features that came standard on the car. Well I am converted from always being a Toyota purchaser to always being an Hyundai purchaser. The finance officer, Keith Myers was also very efficient and professional, with knowing his job. It was a breeze to finance our new car and I felt happy after signing the agreement. How many times can you say that in life. I will highly recommend Massey Auto, because of what a pleasant experience I had with Bruce and Keith purchasing a new Hyundai. I felt like Bruce was an old friend, whom couldn't wait to see us. What a great place! I couldn't believe Bruce even showed us the service department. Bruce is the best sales person I have ever dealt with and he did not leave out any little detail, to make our new car experience exceptional. More
I started my search for a new car the first part of January 2011. Micheal asked me to test drive 3 different models and that was a great idea. By doing that it allowed me to really know which of the th January 2011. Micheal asked me to test drive 3 different models and that was a great idea. By doing that it allowed me to really know which of the three I liked the most. I continued my market research over the next month. I test drove approx. 10 different makes and models. I finally narrowed my selection down to 2 cars: the Nissan Maxium and the Hyundai Genesis. All along the Genesis was my top pick but I didn't think I could afford it. The team at Massey was able to offer me an additional rebate and that made the difference in making my dream come true to purchase the 2011 Genesis. It is a wonderful car and I am glad I was able to work with Micheal and the Massey team. Good Job!! More
We purchased a 2011 Sonata and our experience was fantastic. Our salesman, Jonathan Akers, did a great job and we are very pleased with our purchase. From the time we decided this was the car we wan fantastic. Our salesman, Jonathan Akers, did a great job and we are very pleased with our purchase. From the time we decided this was the car we wanted, to completing our paperwork, everything went flawlessly. Good job Massey Hyundai. Mr & Mrs D. Rice Hagerstown, MD More
I started my new car search on line and Robert was quick to answer my emails and vowed to make my experience a pleasant one. He spent time with me to test drive the vehicles in which I was interested and ex to answer my emails and vowed to make my experience a pleasant one. He spent time with me to test drive the vehicles in which I was interested and explain all the features and differences so I would have information to make an educated decision and pick the vehicle that best suited my needs. When it was time to do the financing, I spoke with Keith. He was quick, efficient and friendly as well. I was happy with the price, the customer service and the fact that both of these young men were quite handsome, made the chore of buying a vehicle, the best of its kind. Thank you Robert, Keith and Massey Hyundai! More
The team at Massey Hyundai worked around our budget and got us into a car that we could afford and that wouldn't break the bank. They worked deals to get us the most fair price that was ideal for our situa got us into a car that we could afford and that wouldn't break the bank. They worked deals to get us the most fair price that was ideal for our situation. Their finance team is one of the best that I have seen in the business. And the salesman really went to bat for us to get us the car we wanted. More
This was my first personal experience buying a car. I ended up leasing a 2011 Elantra which fits my needs perfectly. Robert was extremely helpful in explaining the best possible options to my father and ended up leasing a 2011 Elantra which fits my needs perfectly. Robert was extremely helpful in explaining the best possible options to my father and me. We didn't feel rushed or pressured into buying the most expensive car or anything I didn't need. I was expecting a stressful experience like most people talk about when they buy a car. I will and have already recommended dealing with him to my friends and family. My car gets excellent gas mileage and I love the way it looks and drives. He took the time to listen to details about my lifestyle before he showed me the Elantra. We were actually ready to put more money down than we did. My experience at Massey Hyundai and with Robert Wiesman was completely hassle-free and I left completely satisfied and feeling great about MY decision. More
WE HAVE ALWAYS HAD ALL OF OUR SERVICE/REPAIRS DONE AT MASSEY AND HAVE ALWAYS BEEN VERY HAPPY WITH THE WORK/CUSTOMER CARE/PRICE AND TIMELY MATTER THAT SERVICE.MY WIFE USEALLY TAKES CARE OF THESE ITEMS FOR MASSEY AND HAVE ALWAYS BEEN VERY HAPPY WITH THE WORK/CUSTOMER CARE/PRICE AND TIMELY MATTER THAT SERVICE.MY WIFE USEALLY TAKES CARE OF THESE ITEMS FOR BOTH OF OUR HYUNDRI AND HAS ALWAYS BEEN WEEL PLEASED. THANKS MASSEY AND MATT WHETZEL. More
My husband and I purchased a new car from Jonathon and the whole experience was so hassle free. Jonathon was extremely helpful and professional in helping us make our decision. I would definitely recommen the whole experience was so hassle free. Jonathon was extremely helpful and professional in helping us make our decision. I would definitely recommend Jonathon to anyone looking to purchase a vehicle. More
Jonathan Akers was great to work with. Very polite and friendly. I had to haggle a little over the price for my trade, but all-in-all, it was a very positive experience. You just have to know what your friendly. I had to haggle a little over the price for my trade, but all-in-all, it was a very positive experience. You just have to know what your trade is worth before dealing. The overall service was very friendly. Everyone was extemely nice and helpful. They did a superb job of cleaning the car. Again, Jonathan is a wonderful sales associate. I would recommend the dealership to friends and send them to Jonathan. More