Massey Hyundai

Great experience, great prices and a excellent help in finding a financial institution that will work whit you. definitly i will recomend this dealer to my friends. thankyou guys for make this buy so easy finding a financial institution that will work whit you. definitly i will recomend this dealer to my friends. thankyou guys for make this buy so easy. Firts hyundai that i owe and hoping will not be the last one.................................. More

I couldn't be more happy with my beautiful new indigo Hyundai Elantra! I only had a basic idea of what i was looking for during my first visit--a practical car with great gas mileage. I was approached Hyundai Elantra! I only had a basic idea of what i was looking for during my first visit--a practical car with great gas mileage. I was approached and was given a chance to explain my situation. My questions were answered professionally and completely. I scheduled a follow-up visit a week later to test-drive the car i had chosen. All of my options were explained in great detail-i was extremely well informed by the end of my two day test-drive experience. Bruce helped choose just the right car for me-one he knew would keep me happy for a long time. He made excellent suggestions, knowing that my intention was to keep the vehicle for a long period of time. Keith then assisted with the financing process and again helped by making that efficient and easy as well. By the time of purchase, i felt like a member of the family at the dealership. It's nice to know that i have the convenience of having all of my preventative maintenance done by the dealership service department. I look forward to continuing to do business with Massey in the future. More

Greated promptly by salesperson and was given detailed facts about each vehicle that we were considering. Salesperson was patient and let us test drive several different vehicles that were our options. W facts about each vehicle that we were considering. Salesperson was patient and let us test drive several different vehicles that were our options. We also went to another dealership to test another brand of car and there was no negative feedback or comments made about trying out other options. No pressure or any hurry up and decide attitude was given. We were able to take an extended test drive of one of our final choices to a location that was more like home- since we were from out of town and there are different road conditions on what we would be driving on a day to day basis. Not only was the salesperson friendly everyone at the dealership had the same friendly attitude. I would say that we had contact with at least 5 other people while at this location. When we had a question we didn't have to rely solely on one person and they didn't seem to mind answering a question even though they were not our primary salesperson. As far as price goes everyone wants a better deal but if we didn't feel the price was fair for the trade in that we had and the price of the new vehicle we would'nt be enjoying our new vehicle. Suggestions were made to try other options for a car choice and because of those suggestions by the finance director and our salesperson we have a perfect fit of a car to our personalities and our budget. We are totally satisfied with our final choice and so far the gas mileage has surpassed the window sticker which was one of the main objectives of purchasing a new vehicle. More

These three men where ecceptional in helping with my purchase of a new Hyundai with financing and any questions I had they where friendly, open to all questions patient while I made my decision to purc purchase of a new Hyundai with financing and any questions I had they where friendly, open to all questions patient while I made my decision to purchase the vehicle this makes the third Hyndai I have purchased there and the service and friendliness has always been exceptional they go far and above to ensure that the customer is completly satisfied. I would highly reccommend this dealership and three people to to anyone. More

I had a very pleasant experience when buying a new Hyundai Elantra thanks to Rich Jensen and Keith Myers. Rich responded quickly to my email inquiry the night before and greeted me at the dealership Hyundai Elantra thanks to Rich Jensen and Keith Myers. Rich responded quickly to my email inquiry the night before and greeted me at the dealership the next day. He was friendly, helpful, answered all my questions, and saw that I got all that I asked for in the trade-in, financing, and in the car itself except for the color. But after looking at the color of the one I test drove, I am happy with Rich's choice for me. I was very impressed that they beat my credit union's % for financing, and Keith Myers had me in and out of the finance department in under 12 minutes with the exact package I wanted. They even reminded me of the militart discount to help with the pricing. They took care of the new tags, installed them, and registered my car with the DMV. With the clear instructions from Rich on all the buttons and controls on my new car, I was able to try them all on the way home after a mere 3 hours in and out of the dealership! I look forward to a long relationship with Massey Hyundai. Thanks, guys. More

From the moment I walked into the front door I was pressured to try and buy a car that was more expensive that I wanted. The salesman Johnathan was very pushy, unorganized, and insulted my intelligen pressured to try and buy a car that was more expensive that I wanted. The salesman Johnathan was very pushy, unorganized, and insulted my intelligence about cars and car buying a few times throughout my experience. The first finance man I dealt with was Brandon Arthur who gave me a signed invoice for a Sonata GLS with rims and power seat for $20,986 OTD. When I called him back to say we would accept that price and be in the next day to sign he went back on his word and signature and would not honor that price. When I came back into the dealership for a face to face talk the salesman Johnathan once again tried to sell me a car that was more money or a color that we did not want(white). We ended up taking the plunge on a Sonata GLS with navigation as we needed a car soon. The contract was done up sloppy with more than 4 mistakes, they had to be asked more than once to change the down payment amount, take all dealer stickers and license plates off which the front plate was left on. The detail job was sloppy and the paint was scratched down to the metal where the sticker was on the trunk. How hard is it to heat up adhesive and peal a sticker off? Not hard I used to do it everyday detailing vehicles. Keith, the finance manager, was a nice guy that put everything out on the table correctly as it should have been after 3 attempts. Signing the papers with him was painless as it always is when you're that far into the deal. Overall my experience was a 4-5/10, the salesman was terrible, the finance manager Brandon went back on a deal that was already made, and the rudeness was there the entire sale up to signing on the dotted line. I would not recommend giving this dealership your hard earned money unless you want a headache for the entire process, the only positive was the price we got on the car OTD in the end. I'm positive a similar deal could be made at another Hyundai dealership. More

I was very satisfied with the amount of customer service I received at this dealership. I was asked by more than one employee if I needed assistance in any way. Every person I talked to was very helpful! J I received at this dealership. I was asked by more than one employee if I needed assistance in any way. Every person I talked to was very helpful! Jonathan helped me get a great price on a 2011 Sonata and was a pleasure to work with. I felt very informed about the decision I made and am very happy with my purchase!! More

We went to 5 Hyundai dealers. Massey was by far the best. They were the only ones willing to deal, had discounts no one else mentioned. Massey had great hospitality. No other dealer offered us soda, water, c They were the only ones willing to deal, had discounts no one else mentioned. Massey had great hospitality. No other dealer offered us soda, water, coffee, popcorn, etc. They really went out of their way and were willing to take us on as many test drives as we wanted. I would recommend Massey to anyone looking for a Hyundia in our 5 state area. More

Best experience I have ever had buying a car. I will recommended Johnathan to everyone I know...Johnathan was kind and patient with me and did not make me feel pressured or rushed. He talked to me to fi recommended Johnathan to everyone I know...Johnathan was kind and patient with me and did not make me feel pressured or rushed. He talked to me to find out what my vehicle needs were and my limited budget. He was able to give me what I needed within my budget. More

Sonata 2011.I purchased it on March 8th without the hagle.The acompany dealers in the DC metro area,I requested a quote,within ten minutes, Mr Akers gave me a call that was on a Saturday, by Monday mor hagle.The acompany dealers in the DC metro area,I requested a quote,within ten minutes, Mr Akers gave me a call that was on a Saturday, by Monday morning I had a price,the following Saturdey I took a ride to Hagerstown ,and test drove one.They did not have the exact car I was looking for.Mr Akers said that He would get it by Tuesday,sure enough,Johnathan delivered it. I would highly recomend Massey Hyundai,and Mr.Jonathan Akers More