Massey Hyundai
Hagerstown, MD
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Mr Wiesman was probably the best car salesman I have ever experienced.Customer service was GREAT. Made me feel at home. He is an asset to your business experienced.Customer service was GREAT. Made me feel at home. He is an asset to your business More
Transaction was made smoothly on the trade and purchase of a new car. We knew what we wanted for our car on trade, what we were willing to pay a month, and the dealership and sales associate were able to m of a new car. We knew what we wanted for our car on trade, what we were willing to pay a month, and the dealership and sales associate were able to meet our requirements. More
I had a wonderful experience buying a car from Massey Hyundai thanks to Doug Potter. My car buying experiences in the past have been unpleasant, as I am quickly turned off by high pressure sales tactics Hyundai thanks to Doug Potter. My car buying experiences in the past have been unpleasant, as I am quickly turned off by high pressure sales tactics. This was not the case with Doug, who was welcoming, friendly, and straightforward. Most importantly, Doug gave me a really good price on the car I wanted. Since I was not trading in the car I brought to the dealership, Doug offered to drive my new car back to my home, which was 20 miles away. This really impressed me and helped top off a great car buying experience. I also want to note that the website for Massey was very helpful, as it listed the specific features and options for each car, unlike other Hyundai dealership websites I reviewed which fail to give any specifics regarding the cars for sale. Thus, I knew exactly which car I wanted to test drive when I arrived at the dealership. I would definitely recommend Massey Hyundai. More
We bought two cars over a year ago and the service was the best we ever had!!! That is why we came back. Bill was no longer with you, but Keith was and that makes a big difference. Doug was good, but I the best we ever had!!! That is why we came back. Bill was no longer with you, but Keith was and that makes a big difference. Doug was good, but I realy missed Bill. Plus your service department is outstanding. More
Working with Massey Hyundai and Robert Wiesman has been great. I sent out an internet inquiry for price quotes and he was the first of 4 dealerships to call back. Actually, he was the only one to both ca great. I sent out an internet inquiry for price quotes and he was the first of 4 dealerships to call back. Actually, he was the only one to both call my house and respond by email - he responded within 20 minutes of the inquiry. From that moment, he was nothing but friendly and informative and ALWAYS offering his help and availability. When we arrived at the dealership we were greeted by numerous sales staff and Robert was right on time for our appointment. We talked briefly and were headed out to test-drive as we had an idea of the type of car we were looking for. Again, Robert was very informative about the 2 cars we were driving and all the different options available. We decided on a car, they actually had it in stock and we just love it! Robert was able to work with us so that the payments we would be making were very reasonable for our lifestyle. We also traded in an older car and feel very satisfied that we got a good deal. Since the purchase last week, Robert has been in touch and I have no doubt that I could call him anytime with any questions and he would be happy to help us! We couldn't be happier and feel like we got a great car for a great price! More
I had a great experience at Massey Hyundai. Scott was the sales Rep. I dealt with and Scott was very helpful he sold me a nice Hyundai Accent which runs great and my friends love that car and feel that I mad sales Rep. I dealt with and Scott was very helpful he sold me a nice Hyundai Accent which runs great and my friends love that car and feel that I made a good decision to buy it. Scott showed me around and introduced to me to all the departments, showed me the vehicle inside and out. Scott showed me how to operate everything and when he was done he turned me over to Keith who finished up the paper work and did a very good job explaining the financing to me. I will always recommend Massey Hyundai to every I know. I love my new car. Once again I had a great experience there, everyone was friendly. Thank You very much. More
This car buying experience was the best I have ever experienced. The people there were very friendly and knowledgeable. Scott Sword made the whole process pain and stress free as possible. He showed us experienced. The people there were very friendly and knowledgeable. Scott Sword made the whole process pain and stress free as possible. He showed us both a new and used Sonata and gave us his experience and thoughts on both vehicles. After the test drive I was sold on the vehicle. He took the time to show us everything from under the hood to inside the vehicle and in the trunk. With the owners manual he made sure we knew where to find features in the vehicle as well as all the information that came with the vehicle. Within the dealership itself he walked us to every department and introduced us to the folks we would be dealing with when it comes to maintenance and aftermarket. Made the trip to the dealership well worth it. When it came time to signing the paperwork he passed us off to Mr. Keith Meyer. Keith made the remaining experience very enjoyable and again stress free. Keiths knowledge and recommendations helped solidify the whole process. I look forward to dealing with these folks in the future. I would definitely recommend this dealership to friends and family!!! Thanks. More
Both my husband and I enjoyed working with Scott. He gave us facts about the car but did not try to sell us. We have purchased more than ten vehicles in our lifetime and this was certainly one of the b gave us facts about the car but did not try to sell us. We have purchased more than ten vehicles in our lifetime and this was certainly one of the best experiences we have had purchasing a new car. We had just started what we thought would be a long process looking for our next car. We were visiting our son in Hagerstown and went with him and his fiance to look at a new car for her. We wandered around because the sonata was on our list to look at and saw the car we eventually bought. Even though they knew we were from out of state and unlikely to buy a car they answered our questions and let us drive the car. We were so impressed with the car and the experience that we did purchase the sonata. More
Very good example of service on new cars; friendly, quick and responsive. Provide a full explanation (including charge) of everythying that will be done, no surprises. and responsive. Provide a full explanation (including charge) of everythying that will be done, no surprises. More
I have not purchased a vehicle since 1999 and was worried that, as a woman, I would be talked down to. Well, this did not happen. Scott was very informative and listened to me and what I wanted in my vehic that, as a woman, I would be talked down to. Well, this did not happen. Scott was very informative and listened to me and what I wanted in my vehicle. He let me take a test drive and was very good at pointing out some of the accessories on the car. He introduced me to both the service and parts department which had never been done before for me. Scott went over all the "bells and whistles" before I drove my car off the lot as my new car. He has called since to make sure I was pleased with my purchase. The person in the financial department was very professional in pointing out packages that I could buy that would, in the long run, save me money and make sure my vehicle was always in tip top shape. I love my new 2012 Hyundai Sonata and will definitely recommend Massey to my friends and family. I am looking forward to dealing with them in the future. They made buying a vehicle a very pleasant experience. More