Massey Hyundai
Hagerstown, MD
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He really cares about his customers and what their lifestyle needs. Everyone was very friendly and helpful. If I went anywhere else I don't feel I would receive the same treatment. lifestyle needs. Everyone was very friendly and helpful. If I went anywhere else I don't feel I would receive the same treatment. More
Although it took some time. I know I walked away with a gteat deal. I even had them pull up a competitors website to have them match the price of the identical vehicle. All in all, a very positive experien gteat deal. I even had them pull up a competitors website to have them match the price of the identical vehicle. All in all, a very positive experience. More
Robert is a great guy. Very positive and proactive. I was on the fence about leasing a 2012 Elantra. Robert explained in detail the lease process as I had never leased before. He made me feel comfortab was on the fence about leasing a 2012 Elantra. Robert explained in detail the lease process as I had never leased before. He made me feel comfortable with my decision. These cars aren't on the dealer lot for very long, and Robert made it a point to keep me posted via cell phone. This is my first lease and hopefully there will be many more. To tell the truth, if Robert hadn't been so positive and confident I wouldn't have done it! Michael W. Ott More
This is my fourth car purchased from Massey. I have always been pleased with the service and friendliness of this dealership. The vehicles purchased were a 1996 Hyundai Elantra, a 1997 Accent (2nd car always been pleased with the service and friendliness of this dealership. The vehicles purchased were a 1996 Hyundai Elantra, a 1997 Accent (2nd car) and a 2007 Sonata. More
my saleman was great he worked hard to get me a great my saleman was great he worked hard to get me a great price and a great deal. I love my Sonata. overall experience 100%. massey went out of their way my saleman was great he worked hard to get me a great price and a great deal. I love my Sonata. overall experience 100%. massey went out of their way to get me a price and payment i can handle, my salesman was Scott Sword and he went out of his way to assist me. Thanks Scott... More
It's just a great dealership to work with. Doug is a very low-pressure type of guy, but at the same time gives you all of the information you need to make an informed decision. They also took the time very low-pressure type of guy, but at the same time gives you all of the information you need to make an informed decision. They also took the time and paid attention to my needs, instead of automatically trying to sell me the most expensive car on the lot (which is what you normally experience when shopping around for autos). I will go back to this dealership in the future. More
Our trip to Massy was enjoyful and rewarding. The Our trip to Massy was enjoyful and rewarding. The salesman was very knowledgeable about the Sonata and reafirmed what we already had researched about Our trip to Massy was enjoyful and rewarding. The salesman was very knowledgeable about the Sonata and reafirmed what we already had researched about the car. More
This is the second time I have worked with Doug and the finance manager and it was a very pleasant experience. They are a great team and I hope to buy my next hyundia and my next from this dealer. Massey finance manager and it was a very pleasant experience. They are a great team and I hope to buy my next hyundia and my next from this dealer. Massey also provides the maintenance on my last two Hyundai's. Their maintenance department always does an outstanding job and provides great customer service whether providing me a loaner, driving me where i need to go or a comfortable and convenient waiting area. Massey Hyundai of Hagerstown is a five star dealership. More
Ms McCreadie came out to the lot to show us a new 2011 Hyundai Sonata Hybrid on a very hot and humid day and still managed to stay up-beat, happy, friendly and extremely informative. My son and I truly l Hyundai Sonata Hybrid on a very hot and humid day and still managed to stay up-beat, happy, friendly and extremely informative. My son and I truly loved the experience and although I was in the back seat for the test drive of this vehicle, she still ensured that I got the full driving experience, which made everyone feel at ease. Naomi is a wonderful sales consultant and these experiences keep me coming back to Massey Hyundai for all of my vehicles. I think I am up to either 4 or 5 vehicles that I have purchased from Massey and have enjoyed each sale. I will be back to purchase another one sometime next year and I continue to send people to them. This was my son's first experience and Naomi took him around and introduced him to the service and parts department personnel, scheduled his first service appointment for his car and at the very end, we had our picture taken with Naomi as proof of our happy experience. It's nice to know that people enjoy their work and can have fun with customers to make them have a wonderful buying experience. I have never been disappointed yet with any of my experiences with my Massey Hyundai Family and will always continue to return. More
I went to Massey Hyundal to see Doug Potter about a used car. I had got one from him in Feb of this year it was a 2007 Kia, great on gas but I found out it was to small for me and my family, He was great in car. I had got one from him in Feb of this year it was a 2007 Kia, great on gas but I found out it was to small for me and my family, He was great in helpilng me get great car a 2010 Hyundal Sonata GSL also great on gas and the whole famil fits in it great ride. Tlhe Massey team got me better intrest rate and great payments. Doug Potter is a great saleman, he helps were he can and he knows what you are looking for and helps in every way he can. If you are loooking for great deal in an auto be sure to go to Massey +Hyundal and be sure to ask for Doug Potter. Ihad a great time there they treat you right the first time every time. Agailng a BIG THANKS TO EVERYONE ON THE TEAM. Frank Huffman More