Massey Hyundai
Hagerstown, MD
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I was looking for a new vehicle, via the computer, I was looking for a new vehicle, via the computer, looking at many different options because I'm not a fan of pressure sales. Through my experience o I was looking for a new vehicle, via the computer, looking at many different options because I'm not a fan of pressure sales. Through my experience on the computer, I was introduced to Robert Wiesman through e-mail correspondence with Massey Hyundai. Ever since the first e-mail, Robert has been very helpful and knowledgeable with any and all questions that I had pertaining to the Tucson or Sante Fe models. I also explained to Robert that I was working with a limited budget and was very motivated to buy a new vehicle, but at the same time wasn't going to buy something that I didn't like or feel comfortable with. Robert was very cognizant of my wants and needs in a vehicle and worked hard to get me the right vehicle. His friendly , willing to listen and no pressure sales tactics were very essential in me purchasing my new vehicle from Massey Hyundai. After choosing my vehicle, I was introduced to Keith Myers, who also was friendly and looked out for my interests and assisted me in choosing the correct additions to my vehicle to help make my purchase cost effective. With personnel like these working at Massy Hyundai, I will definitely recommend to all my associates to visit Massey Hyundai during their next vehicle purchase. Thank you very much Robert and Keith for my new car experience, My wife and I just LOVE our Tucson. More
This was a big change for us. We’ve been driving vans for This was a big change for us. We’ve been driving vans for more than 30 years. We knew we needed to down-size. We had been to several other dealers This was a big change for us. We’ve been driving vans for more than 30 years. We knew we needed to down-size. We had been to several other dealerships, but we hadn’t found anything we liked. Our son had purchased a Hyundai Sonata from Robert a few weeks earlier and he suggested we check them out. We hadn’t done anything about it when a friend unknowingly told us how much they loved their new Hyundai Santa Fe. This was their third one and they loved it! And so it was that we went to Massey. We parked, got out of our car and before we could get the door open,we were warmly greeted by Robert Wiesman. He asked how he could help us. Robert approached his work in an efficient and methodical manner with a vitality that was impressive. His straightforward approach highlighted both the value and the benefits of owning a Hyundai. Robert proved to be thoughtful and considerate, tirelessly fielding our questions in a most polite way while continuing to enumerate the benefits of owning a Hyundai. It’s very obvious that Robert in a “Pro” and loves his work. Massey Hyundai should consider themselves fortunate to have him representing them to customers in Hagerstown. We are happy with our Hyundai and will continue to recommend it to our friends. With best wishes and warm regards, Sally & Rufus Hofelt More
Scott was very professional in his sales approach. He had good knowledge about the cars he had to offer. When shopping for cars in the future I would return to work with Scott. good knowledge about the cars he had to offer. When shopping for cars in the future I would return to work with Scott. More
I bought my new car from Massey Hyundai on November 26, 2011 and it was the best experience I have ever had when buying a new car. My salesman was Bruce Myers and he was excellent. He knew everything abou 2011 and it was the best experience I have ever had when buying a new car. My salesman was Bruce Myers and he was excellent. He knew everything about the car I was purchasing and made my overall experience great. He was very nice and thorough in explaining everything to me. I didn't even have to ask any questions. When I finished the initial process with Bruce, I then met with Keith Myers to sign all documents, etc. He was great as well. He explained everything in detail. Basically this overall process was fantastic and I would refer anyone that is looking to buy a new car to them, which is why I have given the ratings that I have. I couldn't be more happier with the customer service, quality of work, friendliness, price and overall experience:) THANKS AGAIN!!!!! More
On "Black Friday", I was fortunate to purchase a black Veloster from Mr. Scott Sword. This was not a walk-in but a several week relationship discussing this new radical car and it's availability. a black Veloster from Mr. Scott Sword. This was not a walk-in but a several week relationship discussing this new radical car and it's availability. Mr. Scott Sword kept me informed in a friendly way - not a "typical salesman way"... He respected my wishes of not calling my cell phone and we successfully communicated via email. This new Veloster is AWESOME! I'm still learning the steering wheel mounted gear shift levers... I got the auto-transmission upgrade with the "Style" package. This is my second new car purchase at Massey that was not only painless but enjoyable! Sinceley, Dean M Bernazzoli More
Robert was a very pleasant & polite person to purchase my vehicile from.I would recommend this dealership to any one buying a new or used vehicile.I was so pleased with Robert & the dealership I purchase my vehicile from.I would recommend this dealership to any one buying a new or used vehicile.I was so pleased with Robert & the dealership I will be taking my grandson to Robert for purchasing his first new vehicile.Robert was very descriptive & informative on the details regarding the truck that I purchased.I had been to many dealership but this dealership felt right for me. Thanks From Debbie Shaw in Rockville More
I have to say from the moment we drove onto the lot and met Robert Wiesman, we felt like the only people on the planet buying a car that day. Robert was very personable, as well as very knowledgeable abou met Robert Wiesman, we felt like the only people on the planet buying a car that day. Robert was very personable, as well as very knowledgeable about the product he is selling. He takes the time to make sure you understand everything about the car and is not afraid to answer any questions. I purchased this car as a surprise for my husband and Robert took the time and listen to our needs and even volunteered to go over the car with my husband at a later time so he could fully understand all the options the vehicle has. So all you skeptics out there, Robert is your guy. What he told us at his desk, transpired in the very private finance room with Keith. The process was speedy and not painfull at all, as some of us buyers have experienced in the past. We highly recommend this dealership, it is worth the drive. Don't forget to ask for Robert. More
This truly was a NO HASSLE buying experience. Bruce's knowledge about the vehicle was out of this world! I've never bought a vehicle (and there have been quite a few) as quickly and painless as we did on knowledge about the vehicle was out of this world! I've never bought a vehicle (and there have been quite a few) as quickly and painless as we did on Saturday with Massey Hyundai. From the test drive to papers signed to detailed and tagged and out the door was literally 90 mins. We were not rushed out the door either. I felt very comfortable with knowing what I bought, the details of my financing, and everything in between. Plus, it only took that long because Keith had to do a little magic on our part because of a mistake when our bankruptcy was filed; he had to "fight" on our behalf and he did it - with a low interest rate might I add! I was worried when I went in there...NO PROBLEMS! Great job guys, great job!! We will be back! More
We have purchased two cars from Massey Hyundai in the last year, and have had a terrific experience both times. The first time we had searched for a responsive dealership for months. Massey was interes last year, and have had a terrific experience both times. The first time we had searched for a responsive dealership for months. Massey was interested in working with us in the way WE wanted to work, not force us into working in how their dealership wanted to work. The entire dealership, from sales to finance to service have been phenomenal, before, during and after the sales experiences. More
Robert Wiesman and Keith Myers made my buyer experience fun and enjoyable!!! The finance process was quick and simple. Robert took his time and made sure I loved the car I was buying. He laid out options fun and enjoyable!!! The finance process was quick and simple. Robert took his time and made sure I loved the car I was buying. He laid out options for me to choose from and helped me decide which car would be best for me. Once I found the car I wanted he showed me everything my car can do, which was a lot. I would highly recommend Robert and Massey Hyundai to my family and friends who are looking to buy a new or used car and want a quality product! More