Massey Hyundai
Hagerstown, MD
Filter Reviews by Keyword
By Type
Showing 927 reviews
Excellent Customer Service, Salesmen are very educated and knowledgable about their product, excellent finance department, Excellent new and used car selection, Overall great experience purchaing a car. and knowledgable about their product, excellent finance department, Excellent new and used car selection, Overall great experience purchaing a car. More
Although I had visited other dealerships, my experience with Massey far exceeded all the others and straight forward. Scott was able to get the attention of the key people within the dealership that I wan with Massey far exceeded all the others and straight forward. Scott was able to get the attention of the key people within the dealership that I wanted to talk to about the used vehicle. He was very prepared when I arrived and recognized that both his time and my time were valuable and didn't waste it. I would rate my overall experience and interaction with Massey a '10'. More
Robert was an awesome salesman and helped me get my dream car. I just want to thank Robert so much for everything. I love my sonata and he was very caring through the whole car buying process. And even co car. I just want to thank Robert so much for everything. I love my sonata and he was very caring through the whole car buying process. And even continues to be supportive after the purchase with any questions I have. Again Thank you so much Robert for everything :) More
Excellent experience. This is our second Hyundai we have purchased from this dealership and the second time we have used Doug Potter as our salesman. We recommend him highly. This time we purchased a bran purchased from this dealership and the second time we have used Doug Potter as our salesman. We recommend him highly. This time we purchased a brand new Hyundai Tuscon and the price we ended up with was exactly what we wanted our monthly payment to be. They took very good care of us and we love our new car. We already know, from past experience with our 2007 Hyundai Santa Fe, that the Service Department is top notch and we plan on using them again for our new Tuscon. More
doug was freindly & gave us room & plenty of time to talk about the cars we were looking at & did not pressure us in any way & was very up to date on all the questions we asked about the cars.if i we to talk about the cars we were looking at & did not pressure us in any way & was very up to date on all the questions we asked about the cars.if i were to bye another car from them i would deal only with doug.he knows how to treat the customers. More
All employees were very helpful and cooperative. We had already spoken with Scott about the vehicle, but Scott was off the day we were able to stop in for a test drive. We spoke to Rich and told him we wer already spoken with Scott about the vehicle, but Scott was off the day we were able to stop in for a test drive. We spoke to Rich and told him we were already dealing with Scott (I know how commission sales can be when you get involved with a couple salesmen, at least in the past) Rich gave us excellent service and helped with the test drive and answering all questions. Our offer was accepted and the purchase process went smoothly. Sam was very pleasant to deal with also, and explained what additional services and products were available, but there was no constant pressure to up-sell that makes you just want to get up and walk out. Thanks to Scott and the rest of the team for a great deal and a nice car buying experience. More
I've purchased two cars within a year from Robert Weisman....and the reason is simple....HE'S THE BEST! He knows his cars and is able to make the transaction quick and painless. I refer my friends, Weisman....and the reason is simple....HE'S THE BEST! He knows his cars and is able to make the transaction quick and painless. I refer my friends, family and everyone who asks about my 2012 Boston Red Veloster. More
It was a pleasure working with this dealership in choosing a new car for my wife. We visited other dealerships in Hagerstown but came back to Massey to purchase our Sonata. The sales crew, and Mr. choosing a new car for my wife. We visited other dealerships in Hagerstown but came back to Massey to purchase our Sonata. The sales crew, and Mr. Massey worked with us to meet a price that we were looking for. Mr. Middledorf was patient and helpful--never pushing while working with us and answering our questions. But more importantly, my wife loved driving the car and preferred it over the Toyota and Honda that she tested. She is most happy with her new car. The car is very quiet and easy to handle in town and on the interstate highways. More
In the past eighteen months, my family has purchased three Hyundais from Robert Wiesman at Massey Hyundai. We have always been so pleased with his professionalism and friendliness, but it's his knowledg three Hyundais from Robert Wiesman at Massey Hyundai. We have always been so pleased with his professionalism and friendliness, but it's his knowledge of the cars he sells and his commitment to making the process smooth and easy that keep us going back to Massey. We've always found Massey's prices to be the best in the area, and their staff is friendly, knowledgeable, and willing to do whatever it takes to not merely close the deal but make sure you get the vehicle you want at the price you can afford. We will definitely go back to Robert Wiesman and Massey Hyundai the next time we're in the market for a car. More