Massey Hyundai
Hagerstown, MD
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I inquired about a vehicle online, and immediately was contacted back by Rich with inventory specific to my requests. The buying process was quick and easy, and very courteous. I've never been to a dealer contacted back by Rich with inventory specific to my requests. The buying process was quick and easy, and very courteous. I've never been to a dealership where I was introduced to the Service manager, Parts dept, etc... that was neat. I never felt pressured at all which a great feeling when buying a car. More
This was the second new Hyundai that we purchased from this dealer . Robert is one terrific salesman , he made the process very easy and an enjoyable experience . His knowledge of the vehicle and his upbe this dealer . Robert is one terrific salesman , he made the process very easy and an enjoyable experience . His knowledge of the vehicle and his upbeat friendly personality made for a great experience . When it was time to do the paperwork for the car that we purchased Sam in financing made it quick and simple , also a very friendly knowledgable person. Massy should feel very fortunate to have such great employees. More
So glad to be part of the Massey family, I've never worked with a more friendly, professional staff in the car buying industry. This was my first Hyundai purchase and so far I absolutely love the Elan worked with a more friendly, professional staff in the car buying industry. This was my first Hyundai purchase and so far I absolutely love the Elantra, thinking they've gained another loyal customer! If you're in the car buying market, I recommend Massey hands down in comparison to other dealerships in the area. More
Extremely friendly dealership, willing to work for me to obtain my business. They worked really hard on negotiating a deal with me, and by the end, I couldnt have been happier. Our deal spanned over 2 days, obtain my business. They worked really hard on negotiating a deal with me, and by the end, I couldnt have been happier. Our deal spanned over 2 days, and they were always willing to talk, answer my questions, and work with me on anything I needed. Great experience! More
Massey Hyundai REALLY understands customer service. I never have to wait, the facility is spotless, and the service team is courteous, friendly, and professional. I would recommend this dealership to an never have to wait, the facility is spotless, and the service team is courteous, friendly, and professional. I would recommend this dealership to anyone looking for a quality experience. More
I am very happy with my 2013 Hyundai Accent. Sales and service is second to none. Very refreshing to deal with a dealership of people that care about you, and your needs. Hyundai is an excellent product a service is second to none. Very refreshing to deal with a dealership of people that care about you, and your needs. Hyundai is an excellent product and I am glad that I bought it and again very pleased with the service. KC Haggerty More
I made an appointment on line and met with Scott, took a test drive, had my vehicle evaluated, we came to an agreement on the price through his Manager and we were pleased with the purchase. test drive, had my vehicle evaluated, we came to an agreement on the price through his Manager and we were pleased with the purchase. More
First off when I pulled up to the dealership Mr. Lane greeted me in the parking lot in a friendly and not in an aggressive manner. I was there initially to inquire about a possible trade-in and 4 hours l greeted me in the parking lot in a friendly and not in an aggressive manner. I was there initially to inquire about a possible trade-in and 4 hours later I was driving off the lot in a new vehicle. I think a great deal of that had to do with Mr. Lane and his very thorough knowledge of the sonata he presented to me and explaining everything in detail about the vehicle. Mr. Lane's customer service skills was very good and he made my first experience at Massey Hyundai a very pleasant one. More
smooth process. Sales didn't pressure me. It was smooth process. I would recommend this dealers to my family members. I hope car service will be as smooth as car sales. smooth process. I would recommend this dealers to my family members. I hope car service will be as smooth as car sales. More