Massey Hyundai

Tommy was friendly and very knowledgable about the car. He explained to us all about the car and answered all of my wife and my questions. He was very personable and it as a pleasure to do business with hi He explained to us all about the car and answered all of my wife and my questions. He was very personable and it as a pleasure to do business with him. More

Our salesman made buying our new car an awesome experience. He was personable and very friendly. Everyone at Massey Hyundai Hagerstown MD made us feel welcomed. We appreciated the knowledge of the experience. He was personable and very friendly. Everyone at Massey Hyundai Hagerstown MD made us feel welcomed. We appreciated the knowledge of the Hyundai vehicles that our salesman displayed. He took a lot of time with us and answered all of our questions. It was a layed back atmosphere in the way that we didn't feel like we were surrounded by pushy salespeople who only wanted to sell a car. I would absolutely and have already, highly recommend Massey Hyundai to our family, friends and neighbors. If you are in the market for an excellent car, I would suggest that you definitely check this dealership out. We love our new Hyundai!!! More

All staff were very friendly and helpful. They tried to get the paperwork completed as fast as possible. They negotiated reasonably with the price and were accomodating to my needs. get the paperwork completed as fast as possible. They negotiated reasonably with the price and were accomodating to my needs. More

Great experience. Have bought several new cars in my lifetime, have never had a better experience than what I had at Massey Hyundai. Cheers! Already talked 1 of my friends into buying their new car th lifetime, have never had a better experience than what I had at Massey Hyundai. Cheers! Already talked 1 of my friends into buying their new car there. Several more to follow. More

The overall car buying experience with Massey Hyundai was fantastic. I was able to purchase a new car with my trade and be right in the price point I was aiming for. Andrew was an exceptional salesman. He wa fantastic. I was able to purchase a new car with my trade and be right in the price point I was aiming for. Andrew was an exceptional salesman. He was very knowledgeable about the Hyundai product. The 45 minute drive was well worth the great customer service we received with Massey. Thanks again for everything. More

My overall buying experience was great. The sales representative was very knowledgable and helpfull. Explaining all of the options the vehicle came with and how to operate all of the eqipment in the representative was very knowledgable and helpfull. Explaining all of the options the vehicle came with and how to operate all of the eqipment in the car. This is my sceond vehicle from Massey's and I'll be back for number 3. More

After starting the dreading search for a new (used) car and endless time on the internet and other car dealerships, I came to Massey and could not have been more pleased. There was no pressure and I didn' and endless time on the internet and other car dealerships, I came to Massey and could not have been more pleased. There was no pressure and I didn't feel like I had to make a decision right then and there. Although the car I was initially interested in had sold, Mr. Rich Jensen was extremely helpful, so much that I knew I was going to go back to Massey and purchase a car there. I am very pleased with the experience and purchase of my car and will probably be back in a few years for my daughter. More

My second purchase from this dealership. Everyone is very pleasant and professional. They are willing to work with you in all aspects of purchasing a vehicle. very pleasant and professional. They are willing to work with you in all aspects of purchasing a vehicle. More

The service department is a joke. My 2013 Sonata had a faulty radio. Replaced under warranty. When i got my car back the dash has numerous dings in it from radio replacement. Color fade from parts being b faulty radio. Replaced under warranty. When i got my car back the dash has numerous dings in it from radio replacement. Color fade from parts being bended. Service Manager said they normally have people sign waiver(s) when they do interior work so they won't be held liable for any damages. They also said that the damage is okay and it will get dings and dents from years of ownership. They have agreed to detail the car which i will not agree to. I want all damaged panels replaced. Hyundai Consumer Affairs is now involved. More

I've bought at least 7 brand new cars over my life from 6 different dealerships and this was the best experience yet. Took me through all the different service and parts departments and introduced me from 6 different dealerships and this was the best experience yet. Took me through all the different service and parts departments and introduced me to the personnel. Last dealers always forgot I existed once I bought their car. Keep getting little tidbits from Massey. Got my vote for Numero Uno. More