Massey Hyundai
Hagerstown, MD
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I arrived for my 15,000 mile service appointment early--Scott took me right away. Work was done exactly in the time specified. Everything went very smoothly. Vehicle was returned to me much cleane early--Scott took me right away. Work was done exactly in the time specified. Everything went very smoothly. Vehicle was returned to me much cleaner than it was when I arrived! Extremely courteous and professional. More
I had a great experience with Massey and Andrew. They were in fact better than other dealerships. Others took a week or so, Massey took 2days to get me into the selected car, with the prices I wanted. Gr were in fact better than other dealerships. Others took a week or so, Massey took 2days to get me into the selected car, with the prices I wanted. Great experience. Highly recommended. More
Customer oriented, good approach. Should offer free service package like most other dealers so the owners do not have a choice to find another dealership for car services. Keep up the good work! I will service package like most other dealers so the owners do not have a choice to find another dealership for car services. Keep up the good work! I will certainly recommend Massey to my family and friends. More
Our salesman, Andrew, was exceptional in explaining the features of the car and the financing options to me and my daughter. He gave us great value on our trade-in, answered all questions to our satisfact features of the car and the financing options to me and my daughter. He gave us great value on our trade-in, answered all questions to our satisfaction, and was very friendly. He spent time after the sale assisting my daughter in setting up Bluelink and pairing her phone to the car. Likewise, Joe got us through the financing paperwork efficiently and was able to keep our monthly payment very close to my expectations. Car-buying can be a hassle, but both times I have purchased through Massey Hyundai, I have been impressed with their professional and courteous people, and satisfied that I got a very reasonable deal. Five stars across the board! Our thanks to Andrew, Joe, and the staff behind the scene. More
We've been a customer of Massey Hyundai in the past and went back to look at the Elantras. Mr. Doug Potter met us and showed us the cars we were interested in seeing. Took us on a test drive in two p and went back to look at the Elantras. Mr. Doug Potter met us and showed us the cars we were interested in seeing. Took us on a test drive in two pointing out the fine features of both cars. Helped us with our selection. Talked to us about every aspect of the purchasing process as well as the car. We were very satisfied with the purchase and the service we received. I am a very satisfied and happy Elantra Limited car owner. I have recommended them to others and will not hesitate to visit them again in the future. More
I was in the market for a new car, and after long hours researching vehicles and dealerships on the internet, I found Massey Hyundai. After inquiring via their website, I was immediately contacted by John researching vehicles and dealerships on the internet, I found Massey Hyundai. After inquiring via their website, I was immediately contacted by John Kindall. We set up a test drive date, and from there things progressed smoothly. He was not pushy, answered all of my questions, and made me feel comfortable during a nervous time. This was my first purchase of a new vehicle, and I'm glad I made the decision to go with Massey Hyundai. I hope to do business with them in the future and would recommend them to family, friends, and even strangers. More
We came in to purchase a vehicle on Sept ,6 and was met by Amanda Wingo , She explained the pro and cons of the vehicles we was looking at, Amanda took her time with us and went over every fine detail so w by Amanda Wingo , She explained the pro and cons of the vehicles we was looking at, Amanda took her time with us and went over every fine detail so we would feel comfortable to get the car that we have now. She went above and beyond what was expected of her, she made us feel that we where more then just a customer , you could tell she really cared to put is in a car that we could afford. And she is the reason I will come back in the future and that I will recommend this dealership to my Family and Friends. Thanks Darryl & Mary More
My overall experience @ Massey Hyuandi was awesome thanks to Amanda Wingo. If any my friends or family starting to look for car I would definitely recommend Amanda Wingo. Amanda went out of her way to work to Amanda Wingo. If any my friends or family starting to look for car I would definitely recommend Amanda Wingo. Amanda went out of her way to work a deal w/me on my new car Elantra which I love it. More
I had been considering purchasing a Hyundai Elantra for approximately 2 years, but was wary of going through the whole car buying process again (I just really liked the Elantras!). I only wanted to test d approximately 2 years, but was wary of going through the whole car buying process again (I just really liked the Elantras!). I only wanted to test drive an Elantra and check to see how much I would be offered for my trade in. After test driving, I was curious about how much it would cost to purchase a new Elantra and was undecided between two different Elantras. Mike was very patient and helpful and gave me figures for both of the vehicles so I could make an informed decision. I was also made a generous offer for my trade in. I had a prior engagement and couldn't make any purchases that day, but when I returned on Monday all of the paper work had been started and it was a fast process, plus my car was already cleaned and ready to go. Sam in finance was also very friendly and easy to talk to, and was patient when I didn't understand something and explained it multiple times when necessary. My overall experience at Massey was positive and I would recommend them to anyone. More