Massey Hyundai
Hagerstown, MD
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The entire experience from buying our new Elantra in November to our first service appointment has been excellent. Everyone that we have met since we walked into the dealership has made us feel like we November to our first service appointment has been excellent. Everyone that we have met since we walked into the dealership has made us feel like we were important. Obviously, a dealership wants your business but everyone at Massey Hyundai has made us feel that not only do they want our business but they appreciate it . They work hard to create relationships and not just one time buyers. We are already planning to purchase another new Hyundai at Massey later this year. Thanks for everything. More
This is one of the best dealerships I have ever had a relationship with - I did not purchase my previous Hyundai from them, but they were outstanding in every way when it came to servicing it. I decided relationship with - I did not purchase my previous Hyundai from them, but they were outstanding in every way when it came to servicing it. I decided based upon the great experience and service I had received from the service department, that when it came time to buy a new car, I would go here first, and I have not been disappointed. The salesman was never pushy or used any of the usual high-pressure sales techniques many other salesman use in other dealerships. More
The personnel were extremely friendly and helpful and there was no need to haggle on the price. Thoroughly enjoyed the experience and will recommend this dealership to everyone I know that is looking to there was no need to haggle on the price. Thoroughly enjoyed the experience and will recommend this dealership to everyone I know that is looking to purchase a car. More
Sales Rep, Scott Sword, met us when we arrived and was very courteous and patient with our selection of vehicle even though it was cold and raining. He didn't push anything on us, but worked to bring us very courteous and patient with our selection of vehicle even though it was cold and raining. He didn't push anything on us, but worked to bring us our desired choice to the door where he had us out of the weather. He was a joy to work with and made us comfortable with his presentation. We feel he was very fair and looked out for our interest. We will look him up the next time around. Every person at this dealership went the extra mile to make us welcome. We felt like a friend and not just a customer.. We highly recommend this Dealership to anyone. William & Nita More
Went to Massey after getting the run around from another dealer. Spoke with Mr. Lane on the phone, advised him what we were looking for (Veloster) and what we wanted to pay. By the time I got to Massey an h dealer. Spoke with Mr. Lane on the phone, advised him what we were looking for (Veloster) and what we wanted to pay. By the time I got to Massey an hour later Mr. Lane had the vehicle already washed and pulled around front for us. He was very friendly and worked with us on everything he could even with it being a busy night for the whole dealership and working short handed. Even after the purchase he answered questions and took great care to make sure we were happy with our purchase. More
Very good experience. Was not pressured and got the car I wanted. Everything went smoothly at the close and car was clean with a full tank of gas at delivery. I wanted. Everything went smoothly at the close and car was clean with a full tank of gas at delivery. More
Since we had never seen one, we stopped in just to look at an Equus with no intention of buying one. Tommy Lane was our salesman who couldn't have been better to work with. Everyone else we encountered was at an Equus with no intention of buying one. Tommy Lane was our salesman who couldn't have been better to work with. Everyone else we encountered was also very friendly, polite, and helpful. We were surprised at how nice the Equus was, and the dealership made us a deal we didn't think could be achieved, so we now own a new Equus and are loving it. We have purchased a number of new cars over the years and have had good experiences with those events, but none of those experiences were better than this one. We highly recommend Massey Hyundai for anyone looking to purchase any of the cars they offer. More
Our experience was nothing short of excellent. Our salesman was no pressure and invited us to look at competing vehicles which we did and found the better option was Hyundai. Scott was great to work w salesman was no pressure and invited us to look at competing vehicles which we did and found the better option was Hyundai. Scott was great to work with. Will be back when it is time to purchase my next car. More
Andrew believes wholeheartedly in the reliability and soundness of the Hyundais. He is enthusiastic in his presentation and very knowledgeable about the vehicle I chose. Sam gave me great financing; Ma soundness of the Hyundais. He is enthusiastic in his presentation and very knowledgeable about the vehicle I chose. Sam gave me great financing; Massey Hyundai gave me a good price; and, I was on my way in my brand new vehicle. I, too, have great confidence in my 2013 Elantra GLS PZEV, almost as much as Andrew. He took the time, the patience to answer all my questions, and found the exact vehicle I had been looking for. Thank you Andrew and Sam; I plan on driving this vehicle for a good many years. More