Massey Hyundai
Hagerstown, MD
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Our New Sonata Jim (sales) and Eric (finance) Jim, first I would like to say again and can not say it enough, Thank you very much for your help. Elizabeth and I are Jim (sales) and Eric (finance) Jim, first I would like to say again and can not say it enough, Thank you very much for your help. Elizabeth and I are both very happy with the Sonata and the deal that you were able to get through the help of Eric. What I could not believe was that this entirer deal was done within a couple phone calls and emails and in doing so made the whole process of buying a new car a lot easier and smoother. Once we arrived at the dealership we were introduce to you and right of the bat you were a very welcoming person. You walked us through the whole process and answered any questions that we had, we even had a good laugh about the computer you were on not working the way we needed but we got all those problems solved. Once we were in finance (in our minds we are thinking here is the tough part) I could not believe how easy the whole process was made and that is due to Eric. Eric went over the whole deal with us and explained and answered any questions that we had, he did not try and push us into anything that we did not want. He would inform and discuss with us what our options were and if we were interested he would work the numbers, keeping in mind what our budget was. Both Jim and Eric made our experience at Massey Hyundai, one that was very welcoming and very comfortable. In doing so the relived a lot of stress from the process of buying a new car. I can Not say enough or praise Jim and Eric enough for the effort they put forth. Their professionalism far exceeded my expectations and they are a credit to Massey Hyundai. I have and will continue to praise and recommend Jim and Eric due to their professionalism and putting the customer first. If I am asked where I bought my new car I will proudly say Massey Hyundai and tell them they if they are in the market to go to Massey Hyundai and ask for Jim. Once again I want to thank Jim and Eric for making us feel welcome and comfortable throughout the whole process, my hat is off to them. Job Well Done Guys!!!! Thank you very much Paul Donegan and Elizabeth Huber More
New Hyundai Sonata We purchased our new Sonata and we love everything about it! We showed up to the dealership rather late and they gladly stayed open for us as long as We purchased our new Sonata and we love everything about it! We showed up to the dealership rather late and they gladly stayed open for us as long as we needed to drive he happy in our new car. Definitely would recommend Massey if you are looking to buy a new Hyundai. More
New Car purchase I shopped at several other dealerships in NJ and PA and did not get anywhere near the price I paid at Massey for the same exact car. My salesman Doug I shopped at several other dealerships in NJ and PA and did not get anywhere near the price I paid at Massey for the same exact car. My salesman Doug Potter was great, low key and read me perfectly...no pressure and listened when I told him what I wanted. Did not try to sell me more and came back the first time with a price lower than I had already gotten elsewhere. The F&I guy (Eric) I think that was his name, was also a great guy. No pressure and listened. More
Great Experience!! This is what purchasing a vehicle should be like everywhere!! From my first phone call to Massey, until I pulled off the lot in a new vehicle, I was This is what purchasing a vehicle should be like everywhere!! From my first phone call to Massey, until I pulled off the lot in a new vehicle, I was treated like I was the only person they were working with. My Sales Representative Andrew Papoutsis, did a great job listening to my wants and needs in a new car and by that, was able to find the perfect vehicle match with options and pricing. I was presented with several options for financing and Sam Galloway the Finance Manager, did a great job in fine tuning everything, so that I not only left in a new car, but will remain a loyal customer for life. Massey took care of everything, from my trade in to issuing license plates out of state. Yes, I had another dealer closer, but chose Massey over all others and will do so again. Kudos to you and your team of professionals!! Rick S. More
Doug Potter was very nice and knowedgeable (and tollerant). He interduced me to Randy Mishler, Service Advisor, who also was very knowedgeable regarding a concern I had. When I returned a few da tollerant). He interduced me to Randy Mishler, Service Advisor, who also was very knowedgeable regarding a concern I had. When I returned a few days later, I talked to Matt Whetzel, Service Director, about another concern. He drove the car with me riding along and we discussed the concern. He was very helpful with that concern. These concerns were not significant, but I appreciated the respectful and caring treatment regarding them, from all three men. Doug spent a lot of time with me and my wife without any decernable pressure to close. He had nothing bad to say about our trade-in (2008 Santa Fe), though it wasn't perfect. We ended up buying an Elantra GT and a Elantra Coupe. Excelent produce and an excellent experience working with Doug and the service guys. Also bught a cargo net for the Coupe and the Parts man, Dan Massey, was extremely pleasant and likable. There was a wee bit of confusion doing the final paper work, but the Finance Manager, Sam Galloway, made adjustments in our favor, to our satisfaction. The whole team was great. Hey, they even have a super cool machine that checks you wheel alignment by just driving over it. Also the location is great - resturants are all around there, and some of them give a 10% discount to Massey Hyundai customers, I'm told. More
Very friendly I walked in and told them exactly what I wanted. Friendly and they didn't try to haggle me at all. They actually did a lot better then I expected. The I walked in and told them exactly what I wanted. Friendly and they didn't try to haggle me at all. They actually did a lot better then I expected. The fastest I have ever been in and out if a car dealership. More
I visited Massey to view and purchase a used Hyundai. Andrew and crew worked on financing, but the best deal was with a new 2014 Elantra with multiple incentives. Excellent sales treatment from Andrew, a Andrew and crew worked on financing, but the best deal was with a new 2014 Elantra with multiple incentives. Excellent sales treatment from Andrew, and the bonus of this being a great car choice. It's a so called base SE model, but it's truly anything but that. It'll be a few years, but I'll be a repeat customer. More
mike was very good salesman he help me get everything i needed to bring he was very good at what he does .he was very friendly and he answered all the questions that we asked him i will tell everyone that needed to bring he was very good at what he does .he was very friendly and he answered all the questions that we asked him i will tell everyone that is looking for a car to see massey first they eill help you. More
We started researching different midsize cars, and visiting different dealers about 6 months ago. Having owned a Hyundai Santa Fe since 2001 and are getting good service at Massey Hyundai, we were ve visiting different dealers about 6 months ago. Having owned a Hyundai Santa Fe since 2001 and are getting good service at Massey Hyundai, we were very interested in buying from Massey if the price was right. Started talking with Robby about 3 weeks ago and finally met on 3/14/14. He was very helpful in finding just the right Elantra we were looking and we greatly appreciate all the time he put in. Once a price was settled on, Robby talked to Eric in finance and together they were able to come up with financing that satisfied our budget. Our experience at Massey Hyundai was exceptional and will highly recommend to others who are looking for a new car. In the future if we are once again looking for a new car, it will definitely be a Hyundai purchased at Massey Hyundai, and we will call Robby Schorr. Thank you for helping us drive away with the exact car we had our hearts set on! More
My wife and I purchased a 2014 Santa Fe from Massey, as they easily offered the best price. With the help of Amanda Wingo, we were able to secure great financing and a great offer on our trade-in towards t they easily offered the best price. With the help of Amanda Wingo, we were able to secure great financing and a great offer on our trade-in towards the purchase. It's difficult to go car shopping with a three and a half year old little boy, and we were able to drive off the Massey lot very much satisfied (the little man too) in approximately three and half hours. For anyone living in central MD, the tri-state area in the market for a new vehicle - I highly recommend the folks at Massey. More