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Massey Hyundai

Hagerstown, MD

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927 Reviews

1706 Massey Blvd

Hagerstown, MD

21740

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Showing 927 reviews

July 15, 2014

A Walk in the Park Rob greeted us on the lot. He was very friendly and knowledgeable concerning the vehicle we were interested in purchasing. He explained everything i More

by 67Corvette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Whetzel, Randy Mishler, Tommy Lane
July 13, 2014

Positive Car Purchasing Experience at Massey Hyundai The dealership was warm and welcoming, immediately after you step inside. The Sales Team was polite, respectful, knowledgeable about the car I was in More

by Mohammed Zuber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gaston, Eric Witter
June 26, 2014

Return on Customer Value UPDATE: Part of any relationship is the ability to communicate. I wanted to share my experience below and also let folks know that we ended up having More

by danielhallb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Middledorf
Jul 11, 2014 -

Massey Hyundai responded

I wanted to send a quick message to say, "Thank you for your purchase." First and foremost, We want to make sure you are completely satisfied with your purchase and the performance of Andrew as your Sales Consultant. I apologize for your experience here at Massey Hyundai. Our job does not end after the sale; it's our responsibility to make sure you're happy long after you leave the dealership. We understand you have written negative review on Dealer Rater. We have reached out to you after your purchase to make sure you are completely satisfied but please feel free to reach us at 301-739-6756 if you have any more concerns. Thank you again for your business! Massey Hyundai

June 06, 2014

Very Very Bad Start Great Ending Winchester Fell Very Short Of A Good Salesman, Rob however was amazing, great skills and communicates well. Got what I wanted, I will Be Back More

by Patrick17268
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Winchester
May 27, 2014

My new car I would recommend Massey to anybody looking for an auto. My salesman Scott was excellant,very professional.Everything was done in a timely manner,and More

by marlon46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 25, 2014

Great experience After several weeks of researching new vehicles, we saw the Santa Fe online at Massey's website. Once we came to see the vehicle, we knew right away More

by ToddHahn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Lane, Eric Witter
May 25, 2014

Service Center I have used the Massey service center now twice and each time I filled out the request online. The online request was easy and to the point. When taki More

by ragtops
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Theresa and I'm unsure of her last name. She was great to work with.
May 03, 2014

Schafer Review My experience at Massey was positive and friendly. The salesman I had was very professional and patient while working with me. I recommend this dealer More

by Schafe3008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 01, 2014

Great experience with purchase of 2014 Hyundai Elantra Recently purchased a 2014 Hyundai Elantra Limited, when my wife and I arrived at the dealership we were immediately greeted by salesman Winchester. He More

by kwmartin26404
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Winchester, Randy Mishler, Eric Witter
April 24, 2014

Didn't play games We wanted to buy a new car with certain features and we knew what it should cost. There were other makes/models that would have worked but those deal More

by themaj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Potter
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