Massey Hyundai
Hagerstown, MD
Filter Reviews by Keyword
By Type
Showing 927 reviews
Great cars I have had my Elantra for almost 5 years. Always had great customer service and a very nice place to wait for services to be done. No problems with my I have had my Elantra for almost 5 years. Always had great customer service and a very nice place to wait for services to be done. No problems with my car just regular service. Would buy another from Massey Hyundai in Hagerstown, MD. More
Very easy car buying experience We live in North Carolina and I researched cars and prices from Maryland to North Carolina. I couldn't find another dealership that could beat the pri We live in North Carolina and I researched cars and prices from Maryland to North Carolina. I couldn't find another dealership that could beat the price at Massey Hyundai. I was able to pick out a couple vehicles that matched our needs and called and talked to Lauren Juarez. She was very friendly and was able to go through the inventory with me to be sure I was looking at every car that might meet what we were looking for. We had to drive 5 hours to get to the dealership, and she made it worth the drive. She had the cars that we spoke about pulled to the front so that we could compare them side-by-side. The entire process from beginning to end was very easy - like a well oiled machine. We never sat waiting for the next step to happen - it was a constant forward-moving process to delivery. Even after the sale, Lauren called to check on us to be sure we got home ok and that we were happy with the vehicle. We would recommend this dealership to anyone looking to buy. More
Another Satisfied Customer The staff at Massey Hyundai made buying my first car exceptionally easy! The salesperson walked me through each step and gave me time to think! The staff at Massey Hyundai made buying my first car exceptionally easy! The salesperson walked me through each step and gave me time to think! More
2015 Sonata Limited Brandon was great. Super friendly and easy to deal with! Lots of things going on and managed to not leave unattended for long periods of time. Brandon was great. Super friendly and easy to deal with! Lots of things going on and managed to not leave unattended for long periods of time. More
Satisfied Customer The staff at Massey were great to work with on my purchase. I am happy I decided to give them a try. I never thought it was this good to drive a Hyund The staff at Massey were great to work with on my purchase. I am happy I decided to give them a try. I never thought it was this good to drive a Hyundai. More
Very pleasant sales experience Bought my ninth Hyundai and 3rd vehicle in a row from Massey Hyundai. As usual the price was great, the sales team excellent and good value given on m Bought my ninth Hyundai and 3rd vehicle in a row from Massey Hyundai. As usual the price was great, the sales team excellent and good value given on my trade in. The whole process was swift and smooth ad would recommend Massey to anyone. More
Nice service department I have had a couple of problems with my Hyundai & after two dealerships Massey picked up on the problems right away, I don't have anything negative to I have had a couple of problems with my Hyundai & after two dealerships Massey picked up on the problems right away, I don't have anything negative to say about this service department. More
Doug Potter Stole the Show with Amazing customer service!!! I was in great hands with Mr.Potter. He kept asking if we were comfortable and if we needed anything like water. By far he was the best salesman/sales I was in great hands with Mr.Potter. He kept asking if we were comfortable and if we needed anything like water. By far he was the best salesman/saleswoman that I have ever dealt with. More
Returning customer and will do so again in the future Very happy and have recommended to friends and family. I felt very comfortable throughout the entire process and did not feel pressured to buy. Thanks Very happy and have recommended to friends and family. I felt very comfortable throughout the entire process and did not feel pressured to buy. Thanks More
Review Great place to purchase a vehicle. Brandon was a great person to work with. Will recommend him and the dealership to friends and family. Thank you for Great place to purchase a vehicle. Brandon was a great person to work with. Will recommend him and the dealership to friends and family. Thank you for great service. More