Back

Massey Hyundai

Hagerstown, MD

not yet
rated
927 Reviews

1706 Massey Blvd

Hagerstown, MD

21740

Directions

By Type

Showing 927 reviews

October 07, 2015

Excellent Service We were very please at the service we received. The sales person (Ashley) was just great. She answered all of questions and concerns. This was our sec More

by DRBABULLOCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Paxton
Oct 08, 2015 -

Massey Hyundai responded

Brenda, we appreciate your return business. We are happy to hear our staff were able to help you find the perfect vehicle. Hope you enjoy your new Santa Fe! We're looking forward to helping you again in the future. Congrats on the new Santa Fe purchase!

October 06, 2015

Overall good It took a while to be appoarched by a salesman, I thought I knew what I wanted but we asked Tommy about the features of another vehicle and his quick More

by MIA_SANDRI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Lane
Oct 07, 2015 -

Massey Hyundai responded

Mia, thank you for your time to write a review here. We appreciate your feedback and are happy to hear that we were able to meet your needs. Hope you are enjoying your new Elantra.

September 30, 2015

Nothing less then OUTSTANDING! BEST of the BEST Dealerships I have ever been to from the dealer to the Service department OUTSTANDING and Thank you! From Dealers to the Service depa More

by HAPE2KNOU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Im not good with names but the service department is OUTSTANDING and Doug Potter and everyone I have talked with, Doug Potter
Oct 08, 2015 -

Massey Hyundai responded

David, we are so happy to hear that you had an outstanding experience here at Massey Hyundai. Thank you so much for your very kind words. We want you to know that we really appreciate your time and your business. We hope to serve you again in the future. Doug Potter said, Thank you! We are looking forward to seeing you again...Congrats again on the new Elantra!

September 30, 2015

Very Positive Experience I purchased two cars from Massey, and both times, Ken was a he salesman. Ken is knowledgeable, polite and accommodating. I highly recommend him. I More

by Carcarol
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Mishler, Trevor Widmyer
Oct 07, 2015 -

Massey Hyundai responded

Carol, we really appreciate the great feedback. We are glad to hear our team were able to give you an overall positive experience here at Massey Hyundai. We are committed to helping each customers find the right vehicle. Again thank you for your business and we look forward to helping you and your friends.

September 29, 2015

My New Elantra I love my new car and the sales man Doug Potter took the time to help me find the car that was right for me, Thanks, Kristi More

by KRISTIANNENJOE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Potter
Oct 07, 2015 -

Massey Hyundai responded

Hi Kristi, we're so glad to hear that Doug Potter were able to get you set up in the perfect vehicle! Again thank you for your business and we look forward to helping you again in the future..

September 28, 2015

Best car buiyng experience yet! Highly recommended, excellent customer service, very professional staff. Test drove 3 cars. Never felt pressured by anyone from the staff. Great peopl More

by hmontanez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Type employee names separated by comma., Jim Hartman
Sep 28, 2015 -

Massey Hyundai responded

Hi Heriberto, We're glad to hear you had a great experience here at Massey Hyundai. We hope you enjoy your new Sonata. Thank you again for your business!

September 22, 2015

massey Great experience was in and out the door with a new car in less than 3 hours. The service was very professional and to the point. More

by RIDGE455
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Lane
September 12, 2015

Satisfied Customer My whole experience was great! My sales person Ashley was able to answer all my questions.I purchased a 2016 Tucson and I am so happy with my purchase More

by Tata123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Paxton
Oct 08, 2015 -

Massey Hyundai responded

We're glad to hear you had a great experience here at Massey Hyundai. Hope you are enjoying your brand new Tucson. We are looking forward to seeing you again on your first service visit. Congratulations on the new purchase!

September 11, 2015

Great Customer Service The Service Director, Matt Whetzel is awesome! He was very reassuring, kind and helpful when I called him to discuss my recently bought 2011 Hyundai S More

by michellejones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Whetzel, Ryan Statum
Sep 11, 2015 -

Massey Hyundai responded

Hi Michelle, we appreciate your time to write a a great review about us here at Massey Hyundai. We're happy to hear that our Service Department and the team was able to help resolve the issue that you had in your vehicle. We're always here to help if you need anything else with your Sonata. Thank you again for giving us the opportunity to earn your business.

September 11, 2015

Buyer beware!! Sonata has too many hidden design flaws. Great dealership!! 2013 Sonata is garbage and has too many hidden design flaws. A/C condensation pan is in the cabin area of car. Evidently a s More

by Rick Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt Whetzel, Rose Nelson
Oct 08, 2015 -

Massey Hyundai responded

Rick, thank you for taking your time to fill out the survey. Your opinion is very important to us. We appreciate your advise and opinion about the Hyundai Sonata. Our Service Director will relay your concerns to our Corporate. If you have any questions, please call our Service Manager, Matt Whetzel at 301-739-6756.

...
56
...