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Massey Hyundai

Hagerstown, MD

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927 Reviews

1706 Massey Blvd

Hagerstown, MD

21740

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Showing 927 reviews

November 17, 2015

Unprofessional & not very knowledgeable on repairs I have only dealt with this place two times & my experience was very unpleasant & I left there with more problems than I had when going there, I highl More

by Troubled Hyundai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt Whetzel
Feb 09, 2016 -

Massey Hyundai responded

We apologize for your unpleasant experience with our service department. We would like to know more details about the issue you had experienced. Please feel free to call our Service Director, Matt Whetzel at 301-739-6756 if you have any questions and comments.

November 14, 2015

Thanks Fabulous experience Thanks Doug we are loving our new Sonata. Thanks ThanksThanksThanks Fabulous experience Thanks Doug we are loving our new S More

by CONVERTIBLE2005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
, Doug Potter
Nov 17, 2015 -

Massey Hyundai responded

We are glad to hear you love your new Sonata. Thank you for the great feedback! Congratulations.

November 11, 2015

Lies and deceitful I was online and saw the elantra value editions listed as ~20,200 with a clearance sale of -5,500 bringing the vehicle down to 15,500 which would be g More

by lowridertk84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
November 10, 2015

Easier than expected The car buying experience was much easier than I expected. I came in and was picked out the best car for me and I loved it. Bought it on the spot. More

by JESSICABRENNER81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Paxton
Nov 10, 2015 -

Massey Hyundai responded

Thank you very much for taking your precious time to share your thoughts and experience here at Massey Hyundai. We are delighted to know that your car buying experience with us was smooth and easy. We really appreciate your business, Jessica. We're glad to know you love your new Sonata! We look forward to seeing you for your first oil change in your new car.

November 10, 2015

I was really good! Impressive! I would recommend Massey Hyundai to friends and family! They were very attentive and thorough! The staff was very polite and friendly. They went out o More

by MEGANSHOEMAKER696
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Statum
Nov 10, 2015 -

Massey Hyundai responded

Megan, we really appreciate the great feedback thank you so much! We're glad to know that you're happy with your New Elantra. Again, thanks so much for taking the time to share your feedback regarding your recent purchase from Massey Hyundai. Please come see us again soon.

November 10, 2015

Awesome Doug Potter and the finance team were more than helpful with getting us the deal we needed in our unique situation. Our family will keep going back be More

by DHOPKINS6060
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Potter
Nov 18, 2015 -

Massey Hyundai responded

Doug, We are glad to hear that we were able to help you find a car that fit your needs. Thank you so much for the great review, we really appreciate it. We hope to see you again soon. Congrats on the new Elantra!

November 05, 2015

Excellent experience. I drove to Massey from the Pittsburgh area. Massey had a much better selection than dealers local to me. Everyone at Massey was professional and help More

by KELLIRZARNICK0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Witter, Jim Hartman
Nov 10, 2015 -

Massey Hyundai responded

Kelli, first and foremost we would like to thank you for your time driving all the way from Pittsburgh to Massey Hyundai Hagerstown. We greatly appreciate your time and your business. So glad to hear that after shopping at your local dealer you've found the right vehicle at our dealership. Thank you so much for your business. Congrats on the new Veloster!

November 04, 2015

highly recommended! great job to our sales associate Lance, he really took his time carefully working with my needs and explaining each step of the process or details of More

by MRAEDER78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Curry, Trevor Widmyer
Nov 10, 2015 -

Massey Hyundai responded

We appreciate your time to write a review about our dealership, Mary. It's great to hear that Lance was able to find you the perfect vehicle that suit your needs. Thank you for the recommendations. Congratulations on your new Elantra purchase!

November 02, 2015

Doug Potter will help you with your car buying Needs. My Second elantra fom Doug. Quick and efficient no nonsense experience. Any issues were quickly addressed and taken care of. I will be back when I nee More

by EAMONTOSHEA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Potter
Nov 03, 2015 -

Massey Hyundai responded

Eamon, we're glad to know that you're happy with your vehicle purchase. Thank you so much for the great feedback. We look forward to having you back again soon! Congrats on the New Elantra.

November 01, 2015

Always top-notch! It was time for the 30K check-up ... I was in and out less than and hour and a half ... great service as always and back out the door on my way to wor More

by Brent Buser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa Carpenter
Nov 03, 2015 -

Massey Hyundai responded

Brent, we really appreciate the great feedback thank you so much! We strive to provide top-notch customer service and make sure our customers were satisfied during their visit. We look forward to seeing you on your next visit.

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