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Massey Hyundai

Hagerstown, MD

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927 Reviews

1706 Massey Blvd

Hagerstown, MD

21740

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Showing 927 reviews

January 04, 2016

Great car buying experience Excellent experience all around-worked with us on the mo pmt we could afford & also the trade-in amount for our car we were trading. Very thankful my More

by COUNTRYGIRL21783
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Lane
Jan 13, 2016 -

Massey Hyundai responded

Thank you for your time to write a great feedback about us. Glad were able to help your daughter find the perfect vehicle. We are happy to hear that you guys were very satisfied with your car buying experience with us. Thank you again for your purchase.

January 03, 2016

Great experience Salesman Doug did a great job. We walk in the dealership to talk to another salesman, but he was busy. So, Doug seated right in. Five hours later, we More

by rccraft
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Potter
Jan 04, 2016 -

Massey Hyundai responded

Rob, We appreciate your time to write a great review about us. Thank you so much for the great feedback. We're glad to be able to help you & Stephanie drove home a brand new Elantra! Congratulations.

January 03, 2016

New car purchase We had an appointment with Jim Hartman to look at vehicles. He helped tremendously through the entire process. His professionalism and helpfulness are More

by Charliem503
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Witter, Jim Hartman
Jan 13, 2016 -

Massey Hyundai responded

We appreciate the great feedback Charlie. Thank you so much! We hope you are enjoying your new vehicle.

January 01, 2016

Satisfied customer This dealership has a great service Dept, I highly recommend Massey Hyundai! We Will definitely be buying our next vehicle from Massey! Great prices More

by Marsue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure who handled this app't
Jan 04, 2016 -

Massey Hyundai responded

We appreciate the great feedback and thank you for your recommendations! We can't wait to help you find your next vehicle. If you need help with your service needs, please call our Service Manager, Matt Whetzel. We're always here ready to help. Thank you!

January 01, 2016

So many times buying a care is exciting and you forget about the upcoming experiences you will have with the service department. I have been here several times for both recalls and normal maintenance and tires a More

by Dkline68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Whetzel, Randy Mishler, Rose Nelson
Jan 04, 2016 -

Massey Hyundai responded

Our top priority is our customers. We make sure our customer receive the best quality service and complete explanation of what the manufacturer's recommended as well as any future repair needs. We really appreciate the great feedback. We are looking forward to seeing you again on your next visit.

December 17, 2015

Great experience and exceeded my expectations Massey Hyundai's Staff made searching for a vehicle simple. The Dealer took his time to explain all of the information about the vehicles I was intere More

by SHAWNROBINSON1976
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Hartman
Dec 23, 2015 -

Massey Hyundai responded

Hi Shawn, we're glad to hear our staff was able to help you find the right vehicle. Thank you again for your business. We appreciate your time to write a great review here. Congratulations

December 16, 2015

Great experience! Great experience buying my first new car. Jim even came in on his day off the ensure I received my car in a timely fashion. More

by Grl5dct
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hartman
Dec 23, 2015 -

Massey Hyundai responded

We appreciate your time to write a great feedback about us. Thank you for your time and your business! We're glad Jim were able to help your find the perfect vehicle that fits your needs and your budget. Congratulations!

December 15, 2015

Great car buying experience great car buying experience. Sales personnel were professional and no one was pushy to make a purchase I would recommend them to anyone looking at buy More

by DHAINES_28542
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Potter
Dec 23, 2015 -

Massey Hyundai responded

David, first and foremost, we would like to thank you for your business! We really appreciate your feedback and time to write a great review about our staff and dealership. We're so glad to hear you had a pleasant buying experience here at Massey Hyundai. Congratulations on your New Sonata Hybrid! Enjoy..

December 10, 2015

Excellent Very professional organization...I would recommend and have recommended this dealership to many of my friends...I enjoy working with them very much an More

by AMANN71.AM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Middledorf
Dec 10, 2015 -

Massey Hyundai responded

Hi Aaron, thank you for the great review and recommendations, we really appreciate it. Our staff had a great time working with you as well and I know you are going to love that Santa Fe Sport! We are looking forward to seeing you again on your first Service Visit. Congratulations!

December 09, 2015

Buying a Hyundai I knew which model I was interested in buying and My experience purchasing this vehicle was very pleasant.Mr Lane was very easy to deal with and expla More

by J_HAUGH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Lane, Eric Witter
Dec 09, 2015 -

Massey Hyundai responded

Cecelia, We appreciate the feedback and are pleased that your vehicle purchase experience was very pleasant. Your feedback means a lot and we're glad that you've shared with us. We're so happy we were able to get you the car you wanted. Congrats on the new Elantra GT!

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