Massey Hyundai
Hagerstown, MD
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Great Experience Purchased a new Santa Fe Sport. Everyone was very helpful and made our experience a pleasant one. We told them exactly what we were looking for and Purchased a new Santa Fe Sport. Everyone was very helpful and made our experience a pleasant one. We told them exactly what we were looking for and they made it happen. Couldn't be happier. More
Hyundai purchase experience Ryan worked with my family and I in a professional manor that made our car buying experience comfortable and easy! He took the time to make sure we fo Ryan worked with my family and I in a professional manor that made our car buying experience comfortable and easy! He took the time to make sure we found a car we would be happy with for years after our purchase. More
Massey continues to be Classey! The show room was clean and the office I used to process my sale was private and clean. The shop area was very clean and seemed to be set up so that b The show room was clean and the office I used to process my sale was private and clean. The shop area was very clean and seemed to be set up so that bringing your car in for service will be easy and convenient. More
2016 Hyuandi Elantra Our 2003 Accent was being repaired. My husband was looking around the lot. Ashley asked if he was looking for a new car. He wasn't, but I was. She Our 2003 Accent was being repaired. My husband was looking around the lot. Ashley asked if he was looking for a new car. He wasn't, but I was. She gave him her card. I was on Massey's website looking at the 2016 Elantras. My husband & Ashley had several phone conversations, deciding on a good time for us to meet & test drive. I was in my brand new Elantra in exactly one week. All of the staff was very friendly. Ashley is exceptional. She left no stone unturned when explaining everything in detail about the car & all of the forms that we had to sign. She was very knowledgeable, even about the engine. Eric Witter was a pleasure to work with in Finance. He was very friendly, knowledgeable & explained everything in detail about all of the forms we had to sign & giving us recommendations on the extra warranties that we should have, which we did take out. We bought our 2003 Accent at Massey & were very pleased then. Our daughter now owns the Accent. We did not trade anything in on the Elantra. We also visited the service department & the staff there was very friendly, too. The staff at Massey is excellent to work with & I would recommend Massey to anyone who is looking for a new or used car. And, if in the future we decide to get another car, we will buy it from Massey. More
Great service The staff was both professional and friendly. They worked to the best of their ability to assure that all needs with the car, as well as with the fina The staff was both professional and friendly. They worked to the best of their ability to assure that all needs with the car, as well as with the financial work was exactly what was desired and expected. More
My new Hyundai Excellent service! They got me what I needed, and were able to get me into a car regardless of the negative equity I had in my car. Excellent service! They got me what I needed, and were able to get me into a car regardless of the negative equity I had in my car. More
2nd new car purchase in 11 months For the 2nd time in 11 months, I went to Scott Sword at Massey about getting a new Hyundai - this time, a Tucson while trading in my Sonata. Again, a For the 2nd time in 11 months, I went to Scott Sword at Massey about getting a new Hyundai - this time, a Tucson while trading in my Sonata. Again, a great experience and a great deal! More
car buying experience done the right way! the above title says it all. was very impressed with all employees that had contaact withme.tthe staff that i haad contaact with waaas friendly knowle the above title says it all. was very impressed with all employees that had contaact withme.tthe staff that i haad contaact with waaas friendly knowledgeable and mymy experience a very favoraable one More
Review I was pleased with my two cars that I purchased from Massey. The customer service was great and the follow ups on how I was doing after the purchase w I was pleased with my two cars that I purchased from Massey. The customer service was great and the follow ups on how I was doing after the purchase was appreciated. More
Good experience! Doug Potter and the staff worked out a deal for me within a couple of hours, and it was extremely fair. They treated my wife and I with the utmost cou Doug Potter and the staff worked out a deal for me within a couple of hours, and it was extremely fair. They treated my wife and I with the utmost courtesy, and we plan to go back again in the future. Highly recommended! More