Back

Massey Hyundai

Hagerstown, MD

not yet
rated
927 Reviews

1706 Massey Blvd

Hagerstown, MD

21740

Directions

By Type

Showing 927 reviews

June 14, 2016

Accent Sport 2016 I appreciate that Mr. Sutton was not too pushy. I had went to look at the accents about a month or more before my purchase and told him I was not read More

by drussler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Sutton
Jun 20, 2016 -

Massey Hyundai responded

Donna, we truly appreciate your feedback. Thank you so much! We appreciate you choosing Massey Hyundai for your new vehicle purchase. We want you to know that we value your business and we are looking forward to serving you again soon.

June 13, 2016

Outstanding Experience This was the easiest car buying experience we have ever had in over 50 years, Great price on both the new car and outstanding tread-in on our car. The More

by demcneal
Friendliness
Recommend Dealer
Yes
Employees Worked With
Doug Potter, Eric Witter, Jim Hartman
Jun 20, 2016 -

Massey Hyundai responded

David & Eileen, Thank you for taking the time to write a great review about us. We want you to know that we appreciate your loyalty over the years. Were are so pleased to hear your experience with us was easy. Thank you for your recommendations. Enjoy your new Sonata purchase!

June 12, 2016

great experince had a pleasant time, non pressurred, treated comfortable, everyone helpful and friendly. have reccomended to a friend. but now im writing words in to More

by tedsblazers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Middledorf
Jun 20, 2016 -

Massey Hyundai responded

Ted, thanks for the great feedback. Were delighted to hear you found our staff to be friendly and you had a pleasant car buying experience with Massey Hyundai. Thank you for the recommendations!

June 10, 2016

Love my car The experience of buying my car was great. Chaz is an excellent sale person and made the deal very easy and fun. I will recommend Massey dealership to More

by klsmoyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chaz Campbell
Jun 10, 2016 -

Massey Hyundai responded

Karen, thanks for the great feedback and your time to write a review about our staff. Hope you are enjoying your new Elantra purchase. We are glad to hear that you had a great buying experience with Massey Hyundai. Thanks for the recommendations. We really appreciate it. We are looking forward to seeing you again on your first service visit.

June 09, 2016

A joke They couldn't play a player. They had many tricks, but this lady does her homework. This is my second Sonata. I bought the car because of it's reliabl More

by charmane1981
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matthew Crawford
June 07, 2016

New car purchase I bought my second Elantra. Both were bought at Massey. It was a pleasant and easy experience. I will continue to be getting all of my car service don More

by mustang54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All receptionists, Eric Kendall
Jun 07, 2016 -

Massey Hyundai responded

First and foremost, we thank you for being a loyal customer! Were glad to hear that you had a pleasant experience at our dealership. Hope you love your new Elantra! We are looking forward to seeing you again on your next service visit..

June 07, 2016

First new car purchase. This was my first purchase of a new car. I'm glad that I was able to get Chaz Campbell as a salesman because he wasn't pushy or intimidating as I pict More

by rachel.esmith12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chaz Campbell
Jun 07, 2016 -

Massey Hyundai responded

Hi Rachel, We apologize that you had a negative experience with one of our detail guys. We make sure this issue will be addressed with our Managers. Thanks for the feedback. We really appreciate it. Were glad to hear Chaz was able to help you find the vehicle that fits your budget. Thanks again and Congratulations on the new Accent.

June 07, 2016

Super easy and stress-free experience I was not particularly in the market for buying a new car at the time; however, after an unexpected check engine light and the need for new tires (des More

by cara.wagaman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Mishler, Eric Kendall
Jun 07, 2016 -

Massey Hyundai responded

Cara, we appreciate your feedback and thank you so much for your time to write about your experience with Massey Hyundai. It's great to hear our staff was able to provide you with stress-free car buying experience. It's our main goal to make sure our customers were satisfied after leaving the dealership. Congrats again on the new Elantra purchase.

June 05, 2016

Fast and friendly service Randy, was very quick and friendly as I enter the service area, he was mindful of my schedule and made sure I had time to wait for the service that th More

by Hey
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Mishler
Jun 07, 2016 -

Massey Hyundai responded

Thanks for the great feedback about our staff at the service department. Were looking forward to see you again soon.

June 05, 2016

Lisa Goodie I love my Hyundai. This car I just purchased is my second one bought at Massey Hyundai. Very pleased. Matthew Crawford was very professional and frien More

by goodie7664
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Crawford
Jun 07, 2016 -

Massey Hyundai responded

Lisa, thanks for your time and the very kind words. We're glad to hear you found the staff friendly and professional. We are so happy that you had a positive experience with us. Thanks for your repeat business over the years we really appreciate it. Hope you enjoy your brand new Elantra! Congrats again.

...
42
...