Massey Hyundai
Hagerstown, MD
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Great Experience This was the first new car I've ever purchased. I was a little nervous, and not sure I'd be able to get approved for it as I don't have much of a cred This was the first new car I've ever purchased. I was a little nervous, and not sure I'd be able to get approved for it as I don't have much of a credit history. Jim walked me through each step, explained what needed to happen, and made me feel at ease and comfortable with the process. More
Review of Doug Potter and Trevor Widmyer My experience with this dealership was perfect. I test drove two cars and Doug was very helpful and informative. When I selected the car I wanted, h My experience with this dealership was perfect. I test drove two cars and Doug was very helpful and informative. When I selected the car I wanted, he went over all the functions of the car with me and answered all my questions. He was very helpful and informative. I would certainly recommend this dealer and salesperson to anyone. A very positive experience. More
New car purchase Enjoyed meeting and getting to know the salesperson throughout the purchase and will consider Massey for future purchases. Very good selection of auto Enjoyed meeting and getting to know the salesperson throughout the purchase and will consider Massey for future purchases. Very good selection of autos to choose from! More
Best car ever!! Having been looking for a nice car. I looked at a few different ones online and kept coming back to the Eltrana. We love it Having been looking for a nice car. I looked at a few different ones online and kept coming back to the Eltrana. We love it More
Best experience ever! I purchased my first 2017 Hyundai Elantra from Doug Potter and it was the best buying experience I've ever had. After being involved in an accident an I purchased my first 2017 Hyundai Elantra from Doug Potter and it was the best buying experience I've ever had. After being involved in an accident and totaling that car Doug was right there for me and got me set up with another vehicle within a week. He is the nicest most up front man you could ever meet! More
Very Pleased We were very impressed with the way Jim handled our situation, timing that we needed, and his patience with us, during our experience. We were very p We were very impressed with the way Jim handled our situation, timing that we needed, and his patience with us, during our experience. We were very pleased with Eric Witter, with the finance end of everything...he went above and beyond what was expected of him. More
Thanks to Jim We set up our meeting on line and he did everything to make our visit a good one. Quick to answer E-Mails an phone calls, thanks Jim. We set up our meeting on line and he did everything to make our visit a good one. Quick to answer E-Mails an phone calls, thanks Jim. More
Wonderful dealership! From the minute we walked in the door, we were greeted by a very friendly receptionist and asked if we wanted water or coffee. Our salesman, Chaz Cam From the minute we walked in the door, we were greeted by a very friendly receptionist and asked if we wanted water or coffee. Our salesman, Chaz Campbell, went out of his way to accommodate us,took us on a test drive, gave us a tour of the dealership, and went over our new 2017 Hyundai Elantra Limited explaining how to operate the many options on the car. The financing of the car with Eric Witter went fast and smoothly. #1 Dealership in every way! Love our new car! More
Good all around Good experience for the most part except for a issue that happened two days after I owned it. The gas gauge froze n didn't move up after fueling up ve Good experience for the most part except for a issue that happened two days after I owned it. The gas gauge froze n didn't move up after fueling up vehicle. The service department charged me for 1.37 in gas to test it themselves. I thought that was tacky and they should have not ask for that seeing I was returning with a two day old car with a problem. The salesman Ricky apologize for that but the owners have not. More
Great Customer Service I want to say Thank You to Jim Hartman for coming in on his day off to help me with the purchase on my new car. For being patience and helpful while I I want to say Thank You to Jim Hartman for coming in on his day off to help me with the purchase on my new car. For being patience and helpful while I was trying to decide whether to trade my vehicle in or keep it. Jim went over every feature of my new car with me, great customer service!!!!! Again Thank You!!!!!! My husband also went back to Jim Hartman and bought his new car!!!! More