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Massey Hyundai

Hagerstown, MD

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927 Reviews

1706 Massey Blvd

Hagerstown, MD

21740

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Showing 927 reviews

November 20, 2016

Very pleasant atmosphere We love Massey Hyundai dealership! The last few cars we have gotten there, & was treated w/ respect for each one! Love the staff there, very friendly, More

by ksouders2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Brown
Nov 28, 2016 -

Massey Hyundai responded

We appreciate the feedback Karen and are pleased that your vehicle purchase experience with Massey Hyundai Genesis was so positive. We want you to know that we valued your business over the years. Hope you are enjoying your new Elantra purchase.

November 20, 2016

Go see Chaz Chaz, our salesman, did a great job. We had prearranged a test drive. When we arrived the vehicle was ready to go. He took his time when explaining fe More

by stevehouser3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gaston, Eric Witter, Chaz Campbell
Nov 28, 2016 -

Massey Hyundai responded

Steve- Thank you for sharing about your experience. We're glad you had a positive car buying experience with Massey Hyundai Genesis. It's great to know that our team took great care of you. We look forward to seeing you again in the future.

November 19, 2016

Satisfaction is guaranteed!! Jim did an awesome job and I appreciate everyone at the Massey team, no pressure and no hassle, you have won me over, thank you again for everything!! More

by dustinheffner611
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Hartman
Nov 28, 2016 -

Massey Hyundai responded

We appreciate your kind words and thank you for taking the time to write about your experience at our dealership. All of us at Massey Hyundai Genesis appreciate your business and we look forward to seeing you soon. Thank you!

November 17, 2016

Great! I will definitely return and hope and hope that Jim is still employed upon my return. 2nd vehicle we have bought from him and would highly recommend h More

by dina2152
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Hartman
Nov 18, 2016 -

Massey Hyundai responded

Dina, thank you for the great feedback and for being a loyal customer. We really appreciate your business and your time to write a great review about your experience with Massey Hyundai Genesis. It's nice to hear a happy customer. We thank you for your recommendations! Enjoy your new car.

November 16, 2016

disappointed so far see previous page. I will add Brandy in reception is an asset she is very professional. I wrote a whole detailed review on the last page More

by vtwhalen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandy, Receptionist, Doug Potter, Chris Gaston
Nov 16, 2016 -

Massey Hyundai responded

Customer service is our top priority. Please reach out to us at 301-739-67546, we would like to resolve your concerns.

November 16, 2016

Review I purchased my first new car from Massey and it was a pleasant experience. Doug worked well with me and my father to make sure the car had everything More

by raeelizk4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Potter
Nov 18, 2016 -

Massey Hyundai responded

Thanks for the great review and congratulations on your first new car purchase! We appreciate your time and your business. Glad to hear you had a pleasant car buying experience with Massey Hyundai Genesis. Thank you again and we are looking forward to see you on your first service visit.

November 15, 2016

Redirected We went to the dealership to look at a particular Hyundai Elantra. Despite numerous attempts to view this vehicle, the salesman kept re-directing us t More

by csieme91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Hartman
Nov 18, 2016 -

Massey Hyundai responded

We appreciate your feedback. We would like to speak with you regarding your experience with Massey Hyundai. Please reach out to us at 301-739-6756.

November 10, 2016

Amazing Overall a wonderfull experience and i look forward to returning im the future when its time to buy another car its fast and very friendly service that More

by hullant122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Middledorf
Nov 14, 2016 -

Massey Hyundai responded

Were so happy to hear you had a wonderful experience with Massey Hyundai Genesis. Thanks again for your business. We are looking forward to see you again soon.

November 10, 2016

My review I had a good experience at this dealership. The sales person worked with me on everything. I did notice a shaking feeling while in drive but stopped, More

by zayden0710
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Brown
Nov 14, 2016 -

Massey Hyundai responded

Glad everything went fine with your vehicle purchase. Thank you again for your business, we really appreciate it. If you have any questions or concerns please don't hesitate to give us a call at 301-739-6756.

November 10, 2016

Great service The salesman addressed and took care of all my concerns and questions in a reasonable timeframe. This was a good car buying experience and I will rec More

by doni.karn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Middledorf
Nov 14, 2016 -

Massey Hyundai responded

Thank you Doni for the great review. We are glad to hear you are enjoying your new Sonata Sport purchase and our staff was able to assist you with your car buying process.! We appreciate your time and your business. Congratulations!

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