Massey Hyundai

xx I am a customer that I already bought my second vehicle, 2017 Elentra and I was not too happy with my last one, 2014 Hyudani Volester I am a customer that I already bought my second vehicle, 2017 Elentra and I was not too happy with my last one, 2014 Hyudani Volester More

Two thumbs up! Jim is awesome. He definitely knows how to give great customer service. I am very pleased! I highly recommend working with him to fulfill your car buy Jim is awesome. He definitely knows how to give great customer service. I am very pleased! I highly recommend working with him to fulfill your car buying needs More

Hyuandi Jim did a great job and made the process very easy and quick I would definitely recommend him to my friends and family ! I am Very satisfied with my p Jim did a great job and made the process very easy and quick I would definitely recommend him to my friends and family ! I am Very satisfied with my purchase ! More

Over all not bad If you are in the market for a car I would recommend Chaz he's a nice guy who I thought was overall helpful. However the person you have to sign paper If you are in the market for a car I would recommend Chaz he's a nice guy who I thought was overall helpful. However the person you have to sign paperwork with I felt tried to use mis information to get you to buy additional ad-ons (ie: told me my electronic devices only had a 3 year warranty when according to the warranty book from Hyundai it is 5 years). More

Awsome service Tommy lane was very professional and very helpful in many ways ..will highly recommend him to everyone I know ..I will deff be a repeat customer Tommy lane was very professional and very helpful in many ways ..will highly recommend him to everyone I know ..I will deff be a repeat customer More

Deceptive Sales Tactics Although I am very happy with the car so far the sales experience left me with a very bad impression. Allow me to explain. Their site is advertising Although I am very happy with the car so far the sales experience left me with a very bad impression. Allow me to explain. Their site is advertising a Hyundai Elantra SE for 14,007. When I got to the dealership the salesman sat me down and showed me that site, quoting that price. I told him I was looking at another car, used, for 14,000 and his reaction was - why buy a used one when the new one is the same price. At no point in the whole process was I informed that in fact that price only applied to those who were both members of the military AND recent college grads - which is, indeed, in the small prints of that page. The closest we came to it is when he asked me - during the application process - if I was a college grad. When I asked why he only said "just some additional rebates you could have qualified for". During the signing process I inquired once about the price that was shown - 18162 - to be told that "the rebates would apply to that total". I only noticed this morning that there was a discrepancy between the price I was quoted and the one I paid. Admittedly I should have paid more attention when signing off. But I still feel like it was deceptive to let me believe I was getting one price and slide the other one without me noticing. Don't get me wrong I am still happy with the car, even at 15000, but this will left me with a bad taste that will reflect in my opinion of the dealership and the brand as a whole. I reached out to the dealership Saturday morning - I was still so positive the price of the car was 14000 that the manager went through the calculation 3 times for me. I let them know my opinion was that their sales tactic had been deceptive and how disappointed I was in that aspect of the purchase experience but their position was simply to state that there was nothing they could do and that what was signed was done. Which is true, of course, yet in these days and age where customer feedback can spread like wildfire I would have thought that leaving the customer with a positive impression would have mattered more to them. Something as simple as offering a rebate on the next new car purchase - and thereby getting a potential new sale in the process!! - would have transformed this from a negative, to an average-to-good experience! Even a heartfelt apology would have been appreciated. At the very least this dealership has now lost the opportunity to sell me another car, in all likelihood the feedback that I will share with my friends, co-workers and online may cost them a few more sales. More

New car I had an excellent experience buying my first, ever, new car!!! Will definitely consider coming back to this dealership in the future. Thanks a lot. I had an excellent experience buying my first, ever, new car!!! Will definitely consider coming back to this dealership in the future. Thanks a lot. More

Massey Experience I was a first time buyer and I was searching for about a month for a new car to buy/lease. Massey was the fourth dealership I had visited and it was s I was a first time buyer and I was searching for about a month for a new car to buy/lease. Massey was the fourth dealership I had visited and it was such a good experience I left the same day with a new Hyundai Elantra. I was very pleased with the service and the selection of cars offered and I love my new Hyundai! More

2017 Hyundai Elentra ECO I had a very good experience at Massey Hyundai dealership. I was treated with respect and friendliness from all the staff that I was in contact with t I had a very good experience at Massey Hyundai dealership. I was treated with respect and friendliness from all the staff that I was in contact with that day. Tommy Lane the Sales Consultant was very respectful and patient with me. More

sonata sport chax campbell answered all questions and was very professional to us on our purchase. he explained all systems on vehicle and said if we need other as chax campbell answered all questions and was very professional to us on our purchase. he explained all systems on vehicle and said if we need other assistance come see him. chaz did a great job. More