Massey Hyundai
Hagerstown, MD
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Purchas of New Vehicle We had an excellent experience with Jim Hartman and have recommended him to others already. He was prompt and complete with answers and met our needs We had an excellent experience with Jim Hartman and have recommended him to others already. He was prompt and complete with answers and met our needs within only a very short time. I, personally, have bought nothing but Honda vehicles since 1982 and this is my 1st car ever other that a Honda. I have been researching your product for several years and am very impressed. I feel you have a comparable vehicle with a far better warranty. More
Purchase of a 2016 Azera I've used Massey Hyundai's service department for quite a few years now, and have been very satisfied with the work performed there. So, when I was in I've used Massey Hyundai's service department for quite a few years now, and have been very satisfied with the work performed there. So, when I was in the market for a new vehicle I decided to browse through the dealership proper and was greeted by a very friendly and knowledgeable sales staff. They helped me find a vehicle that I was comfortable in and met my needs. This is my second Hyundai vehicle and I'm just as happy with this one as the last More
Great Experience We had a great experience purchasing our Elantra. This was the shortest most efficient car buying experience I have had. We were treated like valued We had a great experience purchasing our Elantra. This was the shortest most efficient car buying experience I have had. We were treated like valued guests. Our car was parked out front beautifully clean, full tank of gas and our sales person made sure our phone was connected and we knew how everything worked. More
Amazing experience! Very happy with the whole process! Everything went smooth and I got to leave in the car I wanted! I would definitely recommend this dealership! Very happy with the whole process! Everything went smooth and I got to leave in the car I wanted! I would definitely recommend this dealership! More
Pleasant Experience Staff was very eager to answer my questions and to find me the vehicle that met my needs. This was the fourth Hyundai that I purchased from Masseys. T Staff was very eager to answer my questions and to find me the vehicle that met my needs. This was the fourth Hyundai that I purchased from Masseys. Thanks More
Massey Review Massey was easy to deal with and Mike Middledorf was very professional and easy to work with. I felt very comfortable with our purchase. We love dri Massey was easy to deal with and Mike Middledorf was very professional and easy to work with. I felt very comfortable with our purchase. We love driving our new Elantra. More
A Refreshing Turn of Events I have visited this dealership before, both for myself and for my wife. We had a poor experience when my wife was looking for a vehicle. The staff was I have visited this dealership before, both for myself and for my wife. We had a poor experience when my wife was looking for a vehicle. The staff was not receptive to our needs, tried to get us into a different vehicle than we wanted. As well, he did not explain the pricing adequately and attempted to have us lease after we stated we did not wish to take that route. Disgruntled, we went elsewhere. As I have been looking for a vehicle this year, I have looked online and was hesitant to go with Massey (due to the pricing issues previously). I requested information and was not pleased with the responses I received via email and text. My emails were rudely responded to and my text questions were evaded. After a couple months, there was still a vehicle I was interested in so my wife and I went to look at it. Carlisha greeted us and dealt with us from that point forward. She completely made our experience. She was upfront, not pushy, honest and answered all my questions. As well, she made sure to listen to my needs and assisted me appropriately. It goes to show that staff really can make or break an experience, and determine a customer's decision to purchase. Because of her and Eric (financing), we chose to purchase from Massey. That accompanied with the rebate benefits we received which helped me be able to purchase my first brand new vehicle. More
Love Massey Hyundai I had a very enjoyable car buy expierence with Massey Hyundai. Adam Brown was a great sales person and did a excellent job finding the best vehicle fo I had a very enjoyable car buy expierence with Massey Hyundai. Adam Brown was a great sales person and did a excellent job finding the best vehicle for my needs. More
Survey Everybody was wonderful, professional and courteous. The guy who completed the title work was great(can't remember his name). Tommy is a great guy and Everybody was wonderful, professional and courteous. The guy who completed the title work was great(can't remember his name). Tommy is a great guy and helped us get the vehicle we wanted and could afford. More
Shannon hewett Great experience working with this dealership. My only suggestion is not to make this block twenty five word minimum. I like to take survey as quickly Great experience working with this dealership. My only suggestion is not to make this block twenty five word minimum. I like to take survey as quickly as possible and I am currently coming up with random words to do so. More