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Massey Hyundai

Hagerstown, MD

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927 Reviews

1706 Massey Blvd

Hagerstown, MD

21740

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Showing 927 reviews

December 18, 2016

Purchas of New Vehicle We had an excellent experience with Jim Hartman and have recommended him to others already. He was prompt and complete with answers and met our needs More

by Linda1962
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Hartman
December 17, 2016

Purchase of a 2016 Azera I've used Massey Hyundai's service department for quite a few years now, and have been very satisfied with the work performed there. So, when I was in More

by simple_me_be
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlisha Smith
December 17, 2016

Great Experience We had a great experience purchasing our Elantra. This was the shortest most efficient car buying experience I have had. We were treated like valued More

by jthandren322
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Brown
December 10, 2016

Amazing experience! Very happy with the whole process! Everything went smooth and I got to leave in the car I wanted! I would definitely recommend this dealership! More

by stevens.a1993
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Massey, Eric Witter, Jim Hartman
Dec 12, 2016 -

Massey Hyundai responded

Thanks for the great review. Were glad to hear everything went smooth and you found the perfect vehicle. Thanks for the recommendations! Enjoy your new Elantra purchase!

December 09, 2016

Pleasant Experience Staff was very eager to answer my questions and to find me the vehicle that met my needs. This was the fourth Hyundai that I purchased from Masseys. T More

by SHERLOCK0605
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Potter, Eric Witter
Dec 12, 2016 -

Massey Hyundai responded

We appreciate your time to write a great review about us, Heather! Thanks for your business. We want you to know that we valued your business over the years. Hope you are enjoying your new Tucson purchase. We look forward to see you again soon.

December 08, 2016

Massey Review Massey was easy to deal with and Mike Middledorf was very professional and easy to work with. I felt very comfortable with our purchase. We love dri More

by kcurtis387
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Middledorf, Eric Witter
Dec 08, 2016 -

Massey Hyundai responded

Thank you Kathleen & Eugene for the great feedback. We appreciate all of the kind words and thank you for your business over the years. It is great to hear that Mike was able to provide an easy and comfortable experience for you. Please call us if you have any questions. Were looking forward to see you again soon.

December 07, 2016

A Refreshing Turn of Events I have visited this dealership before, both for myself and for my wife. We had a poor experience when my wife was looking for a vehicle. The staff was More

by jakehenry89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Witter, Carlisha Smith
Dec 08, 2016 -

Massey Hyundai responded

Jacob, First and foremost, we would like to thank you for taking the time to bring this to our attention. We apologize that your first visit we fell short of your expectations. We appreciate you giving us the opportunity to earn your business. Were glad to hear that our staff was able to deliver and help put you in your new vehicle. Thank you again and congratulations!

December 06, 2016

Love Massey Hyundai I had a very enjoyable car buy expierence with Massey Hyundai. Adam Brown was a great sales person and did a excellent job finding the best vehicle fo More

by heather5882
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Brown
Dec 06, 2016 -

Massey Hyundai responded

Thank you Heather for the positive feedback. Were glad to hear you had an enjoyable car buying experience with Massey Hyundai Genesis in Hagerstown. Were happy to know our staff was able to find the perfect car that fits your needs. Congratulations and we hope you had a great time driving your new Elantra.

December 05, 2016

Survey Everybody was wonderful, professional and courteous. The guy who completed the title work was great(can't remember his name). Tommy is a great guy and More

by quadracersmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Lane
Dec 06, 2016 -

Massey Hyundai responded

Jay, We are delighted to hear that you found our staff professional and courteous. Thank you very much for your kind words, which are highly appreciated! ... We are glad that were able to help you find the perfect vehicle that fits your budget. Enjoy your new Tucson!

December 05, 2016

Shannon hewett Great experience working with this dealership. My only suggestion is not to make this block twenty five word minimum. I like to take survey as quickly More

by shannonhewett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Mishler, Trevor Widmyer, Alyssa Stevens
Dec 06, 2016 -

Massey Hyundai responded

Shannon, we appreciate your time to write a great review about us. Thanks so much! We want you to know that we really appreciate your time and your business. Congratulations on the new Elantra! We are looking forward to see you again on your first service visit.

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