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Massey Hyundai

Hagerstown, MD

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927 Reviews

1706 Massey Blvd

Hagerstown, MD

21740

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Showing 927 reviews

February 05, 2018

Bought a 2017 Hyundai Tucson Our sales representative was very informative,polite,and friendly. Our finance officer was very friendly, polite, and did everything in her power to g More

by Loretta Harmon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yvonne Peterson, Ricky Sutton
Feb 06, 2018 -

Massey Hyundai responded

Thank you Loretta for the great feedback. We appreciate your time to leave us a 5-star rating during your recent visit with Massey Hyundai. We appreciate your business and we are so happy to hear you had a great experience with us. Btw, we appreciate your recommendations!

February 01, 2018

Overall good experience I worked with Stephen Saunders for a couple of months looking at different cars and different payments trying to find the best fit for my budget. Mr. More

by Chris0921
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Saunders
Feb 06, 2018 -

Massey Hyundai responded

Thanks for the great feedback Chris. We are glad to hear you had a positive experience with us. Thanks again and we hope you are enjoying your new car

January 18, 2018

Very impressed Everything was so easy and fast, buying a new car was actually fun! Easy to work with and a great deal on a brand new car. More

by Cody Ryan Clark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chaz Campbell
Jan 19, 2018 -

Massey Hyundai responded

Cody-We appreciate the great feedback. Glad to hear you love your new car and you had an easy and fun car buying experience with Massey Hyundai. Congratulations on the new purchase. We look forward to see you on your first Service visit.

January 10, 2018

Exceptional Serivce! This was third time purchasing a new vehicle (not all from Hyundai), and I must say this was the best experience. I worked with Doug Potter, and he wa More

by Deavan Ebersole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Potter
Jan 15, 2018 -

Massey Hyundai responded

Deavan- Thank you for the great feedback. Glad to hear you had the best car buying experience with Massey Hyundai. We appreciate your time and your business. We look forward to see you again on your first Service Visit. Congratulations on the new purchase.

January 06, 2018

Best sales service anywhere I have purchased three new Hyundai vehicles from Doug Potter at Massey Hyundai. The first experience was nothing less than spectacular. I returned t More

by DannyT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Potter
Jan 09, 2018 -

Massey Hyundai responded

Danny- We did our best to make our customer's happy and provide great service for our customers satisfaction. Thanks again for the great feedback and we really appreciate your loyalty to us. We want you to know that we valued your business over the years. We hope to see you again soon.

January 06, 2018

Terrific service My Hyundai Sonata Hybrid experienced an unusual electrical failure recently. When I pressed the start button all the lights went through their usual More

by DannyT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Mishler
Jan 09, 2018 -

Massey Hyundai responded

Danny- We really appreciate the great feedback. Glad our staff provide great customer service and your vehicle has been taken care of in a timely manner. We appreciate your trust you have placed in us. We look forward to your next visit.

January 06, 2018

BUYER BEWARE.....Shop elsewhere... Wow! Where do I begin with this dealership. Our experience first began on a Friday evening after work. We walked around the lot for 15-20 minutes a More

by DisappointedCustomer
Recommend Dealer
No
Employees Worked With
Chris Gaston, Yvonne Peterson
Jan 15, 2018 -

Massey Hyundai responded

Good or bad, we respect your opinion online. Thank you for bringing it to our attention. We strive to exceed our customer's expectations when it comes to customer service. Our customer satisfaction has been our highest priority. We would like to speak with you regarding this issue. Please feel free to reach us at 301-739-6756

January 04, 2018

Review of Massey Hyundai This was by far the best dealership I've ever dealt with when buying a car. My salesman Doug Potter was the best. Top notch More

by AprilDee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Potter, Dan Massey, Trevor Widmyer, Donnie Smith
Jan 04, 2018 -

Massey Hyundai responded

Thank you April for the great feedback. Glad to hear you had the best car buying experience with Massey Hyundai. We appreciate your time and your business. We look forward to see you again on your first Service Visit.

January 02, 2018

Great Dealership!!! We were looking for a new vehicle and had gone to some dealerships, but were not pleased with the experience. We went to Massey and was greeted right More

by MBecker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Saunders
Jan 04, 2018 -

Massey Hyundai responded

Thank you for the positive feedback about your experience with us. We are so happy to hear you were pleased with your experience with Massey Hyundai. Hope to see you again soon.

December 25, 2017

Hyundai Tuscon Purchase We had good experience when purchasing our new vehicle from Massey Hyundai. We were greeted right away, offered refreshments, and the sales person, Br More

by jonhausler2424
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian, Trevor Widmyer
Jan 04, 2018 -

Massey Hyundai responded

Cynthia & Jon- Glad our staff took great care of your vehicle needs and you found our car buying process quick and efficient. Congratulations on the new vehicle and hope you are enjoying it. We look forward to see you on your first Service visit..