Massey Hyundai
Hagerstown, MD
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Car Great day. All staff shared in my delight to get this car. This is my third Hyundai. I have never had a problem with any of the cars and love driv Great day. All staff shared in my delight to get this car. This is my third Hyundai. I have never had a problem with any of the cars and love driving them. More
Elantra Got the car I wanted within my budget. I felt Carlisha had my best interest at heart, was very informative, warm and professional. Thank you. Got the car I wanted within my budget. I felt Carlisha had my best interest at heart, was very informative, warm and professional. Thank you. More
A good price I am pleased with the deal I got, but it came with a price of inconvenience and resulted in a lack of trust because of the way the final paperwork was I am pleased with the deal I got, but it came with a price of inconvenience and resulted in a lack of trust because of the way the final paperwork was explained. Numerous phone calls and an extra trip to the dealership was required to get to deal done. All the confusion could have been avoided by more adequate coverage of the documents and by identifying each of the charges included in the various dealer charges. More
Satisfaction All The Way Very pleasant experience purchasing the new Elantra from Massey. Tommy Lane awesome salesman! We visited 4 other manufacturer dealers the same day p Very pleasant experience purchasing the new Elantra from Massey. Tommy Lane awesome salesman! We visited 4 other manufacturer dealers the same day prior to going to Massey, never thought I would buy a Hyundai. It actually turned out to be my best car purchasing experience, from quality of vehicle, pricing and timeliness to close the deal from start to finish. Thanks Massey More
Excellent Great experience. Would recommend. Chaz was wonderful in assisting me with the right tools and information on buying my first car. He did everything t Great experience. Would recommend. Chaz was wonderful in assisting me with the right tools and information on buying my first car. He did everything to make sure that I was satisfied with my purchase. More
Aggrevating We visited the dealer on 2/1 in hopes of purchasing a new Elantra. I noticed that the price online was $15,205. Upon discussing this with the sales pe We visited the dealer on 2/1 in hopes of purchasing a new Elantra. I noticed that the price online was $15,205. Upon discussing this with the sales person, she informed me that we would have to pay $17,500 for the car since I did not meet the requirements of the discounts. Then why post them? So you can waste everyone's time trying to negotiate? After I did a KBB Cash Offer on my previous car I was emailed by another person saying to bring it in and they would appraise the car for me no problem. When I arrived our sales person had left for the day and another gentleman was doing the appraisal. He went to another associate and said rather loudly "I don't feel like doing this appraisal because they aren't buying a car here." The email never stated that I needed to make a purchase from there - just to come in and have my car appraised. We went 9 miles down the road and bought a car. The ONLY reason I will ever set foot in this dealership is for maintenance on my other car due to the service contract. Even then, I will call and see if they can send my paperwork to another dealer. More
Pleasant experience I'm a no-nonsense kind of person. I don't like wasting time and I will not tolerate attempts to be taken as a dupe. I never felt that this was the a I'm a no-nonsense kind of person. I don't like wasting time and I will not tolerate attempts to be taken as a dupe. I never felt that this was the aim of any sales person or employee that I worked with at Massey. It was, overall, a very pleasant experience and I appreciate that Massey made it this way. Yvonne Peterson was a delight to work with. More
Elantra purchase Chaz was absolutely wonderful! He answered all of our questions. Very friendly and knowledgeable. Did everything he could for us to get the best price Chaz was absolutely wonderful! He answered all of our questions. Very friendly and knowledgeable. Did everything he could for us to get the best price. The finance guy was also very friendly but I cannot remember his name. More
My 8th Hyundai This is my 8th Hyundai and I will continue to buy more in the future. I will need to pay this one off first. Massey Hyundai will be my new dealer for This is my 8th Hyundai and I will continue to buy more in the future. I will need to pay this one off first. Massey Hyundai will be my new dealer for the hospitality we received. More
Bought a car without a big hassle Was treated with respect I was taken through all the steps of what the car came equipped with finance was quick Explained everything in detail. Was treated with respect I was taken through all the steps of what the car came equipped with finance was quick Explained everything in detail. More