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Massey Hyundai

Hagerstown, MD

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927 Reviews

1706 Massey Blvd

Hagerstown, MD

21740

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Showing 927 reviews

February 17, 2017

Car Great day. All staff shared in my delight to get this car. This is my third Hyundai. I have never had a problem with any of the cars and love driv More

by mcmanusmcbrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Potter, Tommy Lane, Chaz Campbell
Feb 17, 2017 -

Massey Hyundai responded

Bonnie, first and foremost we would like to thank you for your great review and for being our loyal customer. We are so happy that you love your new Veloster purchase. We appreciate your business over the years and we want you to know that were always here if you have any questions with your vehicle. Please stop by and say HI on your first service visit. Congratulations and enjoy your new Veloster!

February 17, 2017

Elantra Got the car I wanted within my budget. I felt Carlisha had my best interest at heart, was very informative, warm and professional. Thank you. More

by jaymatwqr214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlisha Smith
Feb 17, 2017 -

Massey Hyundai responded

We are so happy to hear such a great feedback, Jason! We are so glad our staff was able to find you the perfect vehicle that fits your budget. Thank you again and Congratulations! Hope you enjoy your brand new Elantra!

February 10, 2017

A good price I am pleased with the deal I got, but it came with a price of inconvenience and resulted in a lack of trust because of the way the final paperwork was More

by jeledane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Middledorf, Eric Witter
Feb 10, 2017 -

Massey Hyundai responded

James, we appreciate your feedback and we apologize for the confusion. Our top priority is our customers satisfaction. We want to make sure you're happy after the sale has taken place. Please feel free to reach us at 301-739-6756 if you have any questions and concerns. Thank you.

February 10, 2017

Satisfaction All The Way Very pleasant experience purchasing the new Elantra from Massey. Tommy Lane awesome salesman! We visited 4 other manufacturer dealers the same day p More

by sabicinc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Lane, Trevor Widmyer
Feb 10, 2017 -

Massey Hyundai responded

Thank you Brian for the great feedback. Glad you're happy with your new Elantra and you had the best car buying experience with Massey Hyundai. We appreciate you choosing us for your new vehicle purchase. Thank you again and we are looking forward to see you on your first Service visit.. Congratulations!

February 04, 2017

Excellent Great experience. Would recommend. Chaz was wonderful in assisting me with the right tools and information on buying my first car. He did everything t More

by a.hammons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chaz Campbell
Feb 06, 2017 -

Massey Hyundai responded

Ashley, thank you so much for your time to write a great review about us on Dealerrater. We really appreciate your time and your business. Glad you were satisfied and had a great car buying experience with Massey Hyundai. Congratulations on your first brand new Elantra! We we are looking forward to see you again on your first Service visit..

February 04, 2017

Aggrevating We visited the dealer on 2/1 in hopes of purchasing a new Elantra. I noticed that the price online was $15,205. Upon discussing this with the sales pe More

by hondaguy90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Doug Potter, Alyssa Stevens
Feb 07, 2017 -

Massey Hyundai responded

Good or bad we respect your feedback online. Thanks for bringing this to our attention. We would appreciate the opportunity to speak with you regarding your experience. Please feel free to contact us at 301-739-6756.

February 04, 2017

Pleasant experience I'm a no-nonsense kind of person. I don't like wasting time and I will not tolerate attempts to be taken as a dupe. I never felt that this was the a More

by philm00r70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yvonne Peterson
Feb 06, 2017 -

Massey Hyundai responded

Phil, we appreciate you giving us the opportunity to earn your business. Thank you for your time to write a great review about Massey Hyundai. Were delighted to hear you had a pleasant car buying experience. We hope to see you again soon. Congratulations on your brand new Elantra Limited!

January 26, 2017

Elantra purchase Chaz was absolutely wonderful! He answered all of our questions. Very friendly and knowledgeable. Did everything he could for us to get the best price More

by kellystucker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chaz Campbell
Jan 27, 2017 -

Massey Hyundai responded

Thank you so much for your thoughtful review, William & Kelly. We appreciate your time and your business. We truly appreciate your business and hope to work with you for years to come. It's great to hear that you found our staff friendly and knowledgeable and was able to provide you with great service. Congratulations on the new Elantra purchase.

January 26, 2017

My 8th Hyundai This is my 8th Hyundai and I will continue to buy more in the future. I will need to pay this one off first. Massey Hyundai will be my new dealer for More

by sixpackxsix06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Stevens
Jan 27, 2017 -

Massey Hyundai responded

Thank you for taking the time to write about your experience, Susan. We would like to thank you for sharing this great review about our dealership! We appreciate your business and your time. Hope you are enjoying your new Sonata purchase. Again, Congratulations and thank you.

January 25, 2017

Bought a car without a big hassle Was treated with respect I was taken through all the steps of what the car came equipped with finance was quick Explained everything in detail. More

by glulinski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hartman
Jan 25, 2017 -

Massey Hyundai responded

Greg & Carolyn, thank you for your time to write a great review about Massey Hyundai. We really appreciate your business and your time. Were glad everything went smooth with your car buying experience with us. Thank you again and hope you are enjoying your brand new Elantra!

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