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Massey Hyundai

Hagerstown, MD

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927 Reviews

1706 Massey Blvd

Hagerstown, MD

21740

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Showing 927 reviews

April 05, 2017

Top notch Very good experience all around, timely, professional and caring. Alyssa knew her product and listened when we talked, folks up front put things in t More

by appletwist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Massey, Trevor Widmyer, Alyssa Stevens
Apr 06, 2017 -

Massey Hyundai responded

Steve & Cynthia- We really appreciate your feedback, thanks so much! We are so happy our staff was able to provide great customer service and make your car buying experience as stress-free and easy. Glad to hear that you love your new Accent purchase! Congratulations

April 04, 2017

Pleased withour 4th new Purchase We have dealt with Massey Hyundai since 2002. Our recent purchase was our 4th new vehicle. The sales staff has always been knowledgeable, approachab More

by lelaine0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spoke with someone in parts and service but can't recall their names. Also spoke with someone in finance who was very easy to work with., Stephen Saunders
Apr 06, 2017 -

Massey Hyundai responded

Dennis & Lois-We want you to know that we value your business over the years. We're so happy to hear our staff took great care of your vehicle needs and you had a great car buying experience. Thank you again for your business and we look forward to see you soon. Congratulations!

April 02, 2017

17 Elentra Great experience, would recommend to friends. Very impressed. Salesman, Steve Saunders, listened to what I was looking for and he delivered! Whole pro More

by theoravecs
Recommend Dealer
Yes
Employees Worked With
Stephen Saunders
Apr 06, 2017 -

Massey Hyundai responded

Michael- We are excited to hear that you have enjoyed your experience with our team here at Massey. Thank you for the positive feedback and we really appreciate the recommendations. Glad our staff delivered what they promised! Enjoy your new Elantra!

March 29, 2017

Another great deal made. This was our second car in three weeks and everything went smoothly and in a very friendly manner as usual when dealing at Massey Hyundai. Great empl More

by wvspiker
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Massey, Doug Potter, Eric Witter
Mar 30, 2017 -

Massey Hyundai responded

Del, we want you to know that we truly value your business and appreciate you as part of the Massey Hyundai family. You have purchased at least 10 cars from us in the last 10 years and were very grateful for your loyalty. Again, thank you for your wonderful review and we look forward to see you again soon.

March 28, 2017

DeStefano The experience was very good throughout the whole process. The dealership staff was courteous and knowledgeable. I will consider the Massey dealershi More

by jdestefa5309
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Middledorf, Trevor Widmyer
Mar 30, 2017 -

Massey Hyundai responded

Were glad to hear that you're happy with your new G80, Joseph! We appreciate your business and thank you so much for your time to write a great review about your recent visit to Massey Hyundai. Were glad to hear you found our staff courteous and knowledgeable. Congratulations!

March 24, 2017

Excellent My review is the staff were very friendly and client oriented. Customer service is perfect. I am glad I made the decision to become one of your c More

by andraza55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlisha Smith
Mar 24, 2017 -

Massey Hyundai responded

Joy, thank you for writing such a great review about your car buying experience at our dealership! We appreciate your feedback and were glad to hear you had a great visit . We welcome you to the Massey Hyundai Genesis of happy customers.

March 24, 2017

Review/Survey Alyssa was very friendly, informative, and was a tremendous help in aiding my vehicle decision. Overall I am completely satisfied with my experience a More

by jocelynjuenger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Stevens
Mar 24, 2017 -

Massey Hyundai responded

Jocelyn, we appreciate the opportunity to assist you with your purchase of a brand new Santa Fe Sport. We thank you for choosing Massey Hyundai and sharing your experience with us. Glad you were satisfied with your visit and very happy with your new car. We look forward to see you again on your first Service visit..

March 23, 2017

Good I had a very good experience at massey and did not spend all day at dealership with issue. Chaz was very friendly and I enjoyed my time there More

by yvettebailey1391
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chaz Campbell
Mar 23, 2017 -

Massey Hyundai responded

Yvette, were glad to hear you enjoyed your recent visit with us and had a very good experience. Glad to hear you found our staff friendly. Thank you again for your business and we look forward to see you on your first service visit. Congratulations on your brand new Tucson!

March 22, 2017

A very satisfied customer If you are looking for a new Hyundai and want great selection, great sales staff, honest finance dept. as well as a friendly and courteous place to pu More

by rhs_777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Witter, Jim Hartman
Mar 23, 2017 -

Massey Hyundai responded

Robert & Elizabeth, we appreciate the recommendations and we thank you for your time to write a great review about your car buying experience with Massey Hyundai. Hope you love driving your brand new Elantra. We look forward to see you again soon.

March 21, 2017

Hyundai Elantra Very satisfied customer, Tommy Lane was very patient, thouroghly explaining different cars and prices and packages We took two different cars out for More

by charmarieclark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Massey, Tommy Lane
Mar 21, 2017 -

Massey Hyundai responded

Charlene, thanks for the great feedback. Were delighted to hear you were satisfied and you had an enjoyable car buying experience with Massey Hyundai. Hope you had a great time driving your beautiful Elantra and were looking forward to see you again on your first Service visit.

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