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Massey Hyundai

Hagerstown, MD

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927 Reviews

1706 Massey Blvd

Hagerstown, MD

21740

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Showing 927 reviews

August 20, 2017

On the Road in a Santa Fe Tommy Lane was a first-rate employee treating me with respect and integrity. He was thorough and timely in assisting me to make this purchase. The fi More

by Paula P Gutierrez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Lane, Trevor Widmyer, Rose Nelson
Aug 21, 2017 -

Massey Hyundai responded

We appreciate the great feedback and very kind words, Paula! Were so happy to hear you were treated with respect and integrity during your recent visit with us. Thanks so much and we hope you enjoy driving your new Santa Fe Sport! Congratulations!!

August 18, 2017

Fantastic experience at Massey Hyundai I walked onto the lot at Massey after several months of researching potential cars and knew that the only vehicle that I was currently interested in w More

by jcstarkey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yvonne Peterson
Aug 18, 2017 -

Massey Hyundai responded

James- We appreciate the great feedback about your car buying experience with Massey Hyundai. Thanks so much for your time. Glad to hear our staff worked hard to get you into a new vehicle of your dreams. We hope your are enjoying your Elantra Sport and we look forward to see you again on your first Service visit..BTW, we appreciate the recommendations. Congratulations!

August 17, 2017

Excellent Service from start to Finish! My experience was beyond exceptional!!! Yvonne and Carla went above and beyond to help make my purchase comfortable and unforgettable! I would recomme More

by afrew3027
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Widmyer, Carlisha Smith, Yvonne Peterson
Aug 18, 2017 -

Massey Hyundai responded

Amanda- we really appreciate the great feedback. Thanks so much for your kind words! Glad you were happy with your experience with us and we appreciate the recommendations! Congratulations!

August 16, 2017

Awesome experience at Massey! Chaz and Chris we're great, the price was better than the big city dealer and the support after the sale has been good as well. They fixed a tiny pain More

by adkrentzman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gaston, Chaz Campbell
Aug 16, 2017 -

Massey Hyundai responded

Adam- It is great to hear you were very happy with your car buying experience with Massey Hyundai and got a great deal on a beautiful looking Santa Fe! Glad our staff were able to fix the tiny chip on your new car! We hope to see you again soon! Congratulations!

August 15, 2017

Carlisha Is the best dang person there is. She was so sweet right from the get go. Give her a raise because all salespeople should be like her. Very nice. More

by w.r.slemm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlisha Smith
Aug 16, 2017 -

Massey Hyundai responded

We appreciate your feedback, Bill! Thanks so much for your time. We hope you are enjoying your new Sonata purchase. Congratulations!

August 12, 2017

Accent Great experience with no issues and very quick was in and out in an hour and a half. Would definitely return. Everyone was friendly and informative More

by halbritteramy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Middledorf
Aug 16, 2017 -

Massey Hyundai responded

Amy- Great to hear you had a great car buying experience with Massey Hyundai. Hope you are enjoying your new vehicle and please don't hesitate to call if you have any questions! Looking forward to see you again soon.

August 12, 2017

2017 Hyundai purchase Massey made our purchase a very professional and pleasant experience. It was handled in a timely manner and all aspects of the purchase met our expect More

by acobbler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Hartman
Aug 16, 2017 -

Massey Hyundai responded

Donald & Ruth- Thanks for the great review about your experience with us! It is great to hear you had a pleasant experience with Massey Hyundai and were able to meet your expectations! We are looking forward to see you again on your first Service visit! Congratulations!

August 09, 2017

Manual speed Veloster CarLisha made our visit and purchase of our new Veloster very easy. She was professional and gave great follow up as well. She had everything prepared More

by dianalrymer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlisha Smith
Aug 09, 2017 -

Massey Hyundai responded

We appreciate the great feedback, Diana! Glad to hear you love your new Veloster Turbo and you had a great experience during your recent visit to Massey Hyundai. Thanks again for your business and congratulations!

August 08, 2017

Unhappy Timelyness needs improved detailing needs improved commumication needs improved 7 hours at a dealership is way to long.. i called about a finance issu More

by berpsu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carlisha Smith
Aug 16, 2017 -

Massey Hyundai responded

Good or bad we respect your feedback online. We would like to speak with your regarding this issue. Please feel free to contact us at 301-739-6756!

August 06, 2017

People hate these things. I had a good experience, am satisfied with the end result. The car runs great and has everything that I need for a daily driver. More

by robertmartin0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Lane
Aug 09, 2017 -

Massey Hyundai responded

Glad to hear you were satisfied with your car buying experience with us, Robert! Hope you are enjoying your new Accent and please don't hesitate to give us a call if you have any questions. We look forward to see you again soon.

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