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Maserati at Napleton Indianapolis
Indianapolis, IN
22 Reviews
Napleton Maserati of Indianapolis is a Maserati dealer in Indianapolis, IN. At our Maserati dealership, you'll find a diverse selection of new Maserati cars - Ghibli, Quattroporte - and SUVs - Levante. We also have an expansive collection of used cars, SUVs, trucks, and vans from many of the popular brands. When you buy a Maserati, you should demand excellent service. Napleton prides itself on not only meeting your expectations but exceeding them as well. If you need service to your vehicle, our experienced technicians are here to help. Bring in any make or model for an oil change, tire rotation, or any of your other maintenance needs. Need a Maserati part? Let us know. If we don't have the part you need, we can order it for you. We also have a knowledgeable finance team that will help you understand everything you want to know, from car payments to car loans.
Maserati of Indianapolis was acquired by the Ed Napleton Automotive Group in October 2017 and has been proudly serving the Indianapolis area ever since.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 22 reviews
October 25, 2024
Just bought a 2021 Genesis GV80 from these guys. They are top notch. I had driven a few up here in NWI and knew what i wanted. So I went online shopping. From the beginning they were the most pro They are top notch. I had driven a few up here in NWI and knew what i wanted. So I went online shopping. From the beginning they were the most professional out of the 10 plus dealerships I called. I told them the car I was interested and asked them to give me their best price out the door (some everything included even taxes). They gave me a unbelievable price. There was a few things that needed to be serviced on the vehicle so they offered on their own to deliver the car from Indy to Valpo, they put brand new tires on it and brakes. Steve Larson was the main reason I was willing to wait. This guy was having a baby and still kept open communication with me. He didn't have to do that but obviously he cares about his clients. Never met him in person but kind of feel I made a friend that next time car shopping I will reach out to him for sure. Steve congrats on the baby and you are a Rock Star at your job. I highly recommend this dealership you won't be disappointed. More
by mightyjyoung29
July 11, 2024
I must say I have never been a fan of auto dealerships but, the process at Napleton was a very good experience. Worked with Steve Larson for the purchase of a vehicle and Steve was perfect for the situati but, the process at Napleton was a very good experience. Worked with Steve Larson for the purchase of a vehicle and Steve was perfect for the situation. I could not have asked for a better person to work with. More
by j9j949
Employees Worked With
Steve Larson
April 26, 2024
I visited this dealership to find the Jeep Wrangler that I had found on Cars.com. Steve Malz welcomed me to the dealership and assisted me in locating it on their lot. He gave me an excellent overview of th I had found on Cars.com. Steve Malz welcomed me to the dealership and assisted me in locating it on their lot. He gave me an excellent overview of the vehicle and effectively demonstrated its features and capabilities. He was very knowledgeable and was able to answer all of my questions. Throughout the entire process from the start to the completion of my purchase and even after my purchase, he has been great to work with. I recommend you see Steve for your next purchase. More
by Lowell Short
Employees Worked With
Steve Malz
July 08, 2023
They make you buy additional warranty on the car you're purchasing. Scam. Do not buy from them. purchasing. Scam. Do not buy from them. More
by angelocraig
Employees Worked With
December 05, 2022
I took my car here initially for a warranty repair/estimate. They kept my car for 5 and a half months, and not because of parts. They ended up damaging my very rare car after promising me they repair/estimate. They kept my car for 5 and a half months, and not because of parts. They ended up damaging my very rare car after promising me they knew how special this car was. They ended up doing over $13K worth of damage and refused to pay for the repairs. The previous GM told me to go find a place that could fix the damages because "they don't repair that S9$T", they are not a paint and body shop. They should have never touched this car. I paid the bill that I owed (reluctantly) because I was afraid they wouldn't pay to fix the damages they created after I paid my bill. I have this all recorded over the phone. The GM promised to take care of the damages if I paid my bill, "you have my word". I was right, I did pay my bill, but unfortunately, they wouldn't pay for the damages. This GM was fired (surprise), probably for poor customer service. The new GM wanted me to bring the car back to them to fix the damages after I went and got the estimate from a paint and body shop like I was asked to by the previous GM. I said I didn't trust them to touch my car again and they needed to pay the bill. He refused to do the right thing after I spent 2 months trying to get him to call me back! Ken Hobrock will not return your calls and has no morals. He will not pay the bill he owes! He will end up fired for poor customer service just like the previous GM. Check out the reviews on BBB. They have over 700 negative reviews in 3 years! DON"T TRUST THIS PLACE!! Find another Alfa Romeo dealership to work on your car. This is not a high-end dealership in my opinion because they don't pay attention to details. They will tell you what you want to hear, but will not stand behind their work or their word! More
by csalbitz
Employees Worked With
Ken Hobrock
November 15, 2022
I recently needed service on my Fiat 500 Turbo. Everything was arranged and handled perfectly by Ciara, the Service Manager. She was professional and knowledgeable and eager to please. I also met w Everything was arranged and handled perfectly by Ciara, the Service Manager. She was professional and knowledgeable and eager to please. I also met with Ken Hobrock, the General Manager. And he was over-the-top great. I would recommend this team to anyone looking for a new car or service experience. Thanks Napleton!!!! Marie Swoverland Carmel IN More
by marieswoverland
Employees Worked With
Ciara
