Maserati & Alfa Romeo Of Monmouth

great service, i had a great experience. thank you to Jonás and James. i appreciate it thank you to Jonás and James. i appreciate it More

Chris was a big help throughout the whole process of buying the car. Would recommend him to anyone coming in buying the car. Would recommend him to anyone coming in More

Please be cautious while reading these positive reviews as I am certain they are fake. It is almost humorous and entertaining how terrible this place is. Like they are actually trying to be terrible. They as I am certain they are fake. It is almost humorous and entertaining how terrible this place is. Like they are actually trying to be terrible. They don’t answer the phone, your car sits for service for bc 45 days, there’s no respect. They lie. They can’t retain anyone. Always new service manager. They lose paper work. They never have loaners. The manager will refuse to speak with you. Alfa care customer service can’t even get bc through to them. We even had our car towed to another dealer because of their incompetence and neglect. More

Be very careful of this place, because it may seem like you are getting a great deal, but in reality you may be getting screwed over. As some of the staff is very dishonest, they will try to take advantage you are getting a great deal, but in reality you may be getting screwed over. As some of the staff is very dishonest, they will try to take advantage of you especially if you are a first time car buyer. I went to look at a WRX, and I was told that the one that I was looking at was popping out of reverse and that it needed it's synchos replaced. During negotiations, my sales person (Bryan) came up with a proposition that I should pay for the repair, and he would give a discount. I asked him how much it would be for the repair, he said that he would go ask his manager (he took a quick lap). Once he was back, he said that he would honor his $730 estimate price point that he offered me before. For some reason, I took the deal. It took them a month and a half to get the repair done and during that time, whenever I would call in to know when the car would be ready, they would either say that they would call me back, which they never did, or that they didn't know when it would be ready. Well, when the car was ready, and I went to pick it up, they had put a new transmission on the car, and my repair price was over $3000—not exactly what I was told before buying the car. The funny thing is that I had to bring the car back the same day because something got loose in the transmission and I lost first, second, and reverse. Once I got the car back again, I asked Jonathan (the head of the service department) about the clutch, and I was told that I shouldn't have to worry about it because it was replaced recently. Guess what, the car needs a new clutch. No one is taking responsibility for the miscommunication about the synchos/transmission, as they keep blaming each other or honoring the price that they gave me before buying the car. It definitely feels like they're taking advantage. Don't recommend. More

I picked up my 2020 Mercedes GLE from this place. Jonas was a great help as he assisted me with every step. They were very accommodating, and I am grateful. I love my car! HIGHLY RECOMMEND Jonas was a great help as he assisted me with every step. They were very accommodating, and I am grateful. I love my car! HIGHLY RECOMMEND More

I am so impressed with the selection of cars at this dealership. They have a very clean environment and phenomenal customer service. The wait wasn’t too long, and Jonas helped us review our options. It dealership. They have a very clean environment and phenomenal customer service. The wait wasn’t too long, and Jonas helped us review our options. It was a really great experience overall! More

Came in and was immediately greeted by reception. I didn't have an appointment but I was able to work with jonas in just a few minutes. He showed me a couple of vehicles but the vehicle that caught m I didn't have an appointment but I was able to work with jonas in just a few minutes. He showed me a couple of vehicles but the vehicle that caught my eye was the 2018 Porsche and to my surprise i got an amazing deal and i was out in less than 2 hours . I Highly recommend everyone to come by and ask for Omar More