Martin Mazda
Newark, DE
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Just got back from Martin Mazda and let me tell you… I wouldn't take a fire extinguisher from them if I was on fire. Here is what happened. I contacted them online after seeing a lease buyout offer they wouldn't take a fire extinguisher from them if I was on fire. Here is what happened. I contacted them online after seeing a lease buyout offer they have on their site. They responded quickly but the woman that responded (Andrea) knew nothing about cars, offers or where she works. She simply passed the buck to someone else. Why she is responding to these requests I have no idea. She did give me a name of someone I could speak to (Eric P.) and made me an appointment for the next day. So I show up the next day for my appointment, on time and with wife and baby in tow. I ask for Eric and he is nowhere to be found. Another Eric (wouldn’t give his last name) starts talking to us. I tell him what we’re looking for (buy out our lease and buy a new cx-5). No offer of a test drive, not even a chair. As soon as the man heard lease, he couldn’t care less what was said after that. The fake smile went away and he suggested I go to a competitor and see if they would be willing to do something. So that’s exactly what I did. I drove about half a mile to Newark Toyota and told them the same thing. No problem. They listened and did everything needed to get the deal done. After this fiasco, I wouldn’t recommend Martin Mazda to my worst enemy. One star is too much of rating. More
We purchased a 2011 mazda cx-7 from Mazda and Brian in 2011. We had such a great experience, we returned to get our oldest a car that was affordable for her. We went home with a Mazda3 and from start to 2011. We had such a great experience, we returned to get our oldest a car that was affordable for her. We went home with a Mazda3 and from start to finish it was the fastest, easiest transaction. I would definitely recommend Brian Matt as the salesman to go to if you want an easy, unpressured purchase. More
We were looking at several small crossover models, downsizing from the minivan (traded it in). We drove several makes/models with Brian. He is friendly, low pressure and helpful. He knew the featur downsizing from the minivan (traded it in). We drove several makes/models with Brian. He is friendly, low pressure and helpful. He knew the features on the cars very well. We settled on a CX-5, which is in demand and a new model; reducing the price is really difficult. The exact car was not in stock, and they found what we were looking for at a nearby dealer. We also ordered roof rails and cross bars, and a roof cage/basket, all of which were back ordered. They were able to come up with the roof rails and cross bars within a few days, which they put on same-day (can't ask for better than that). We still needed a roof container to pick up my daughter from college. Brian lent us his Thule, which worked great for us; he was super helpful there. More
My first experience with Martin Kia was in 2005, new Sportage, it was a GREAT experience. I had been contemplating trading the Sportage for over a year due to the price of gas, I went to Martin Used on Sportage, it was a GREAT experience. I had been contemplating trading the Sportage for over a year due to the price of gas, I went to Martin Used on Saturday 4/21/12 to look at a Kia Soul that I had seen on the website, little did I know that I would drive the Soul home about an hour and a half later. The entire experience was absolutely fantastic from the internet to sales everyone was terrific. The entire dealership was very freienly and very helpful. Thanks for the experience Tommy! More
John Justice came to greet me as I approached the dealership with my "game-face" on. I figured he didn't know he was in for it. I was insistent about not being convinced to buy something I dealership with my "game-face" on. I figured he didn't know he was in for it. I was insistent about not being convinced to buy something I didn't want. And because I had gone online in advance, I knew exactly what I wanted and the dealership had it ready for me. As things turned out, I bought my "cherry-cola" 2012 Kia Optima that day! Mr. Justice was a good salesman he showed me how everything worked as he drove the car and good thing too, because these cars are loaded with features. Needless to say, I wasn't as tough a sale as I thought I'd be. Now in hindsight, I guess they saw me coming, but I must admit it still feels good being among the first in the Newark area to drive one of the most popular vehicles of this year. Thanks Martin Kia! More
My wife and I were very specific about which vehicle we wanted, what color, how we wanted it outfitted, and what kind of payments we would be comfortable with. John Justice was extremely helpful, got us j wanted, what color, how we wanted it outfitted, and what kind of payments we would be comfortable with. John Justice was extremely helpful, got us just what we wanted, and stayed at the dealership with us til 10:30 pm to make sure we were comfortable with our new Soul! I would recommend John for anyone that is in the market for a new or used vehicle, and we look forward to working with him again in the future. More
This was my first experience with Martin Mazda, and it proved to be very successful. I wasn't on the lot 5 minutes when I was approached and offered assistance. I ended up working with Brian Matt who I proved to be very successful. I wasn't on the lot 5 minutes when I was approached and offered assistance. I ended up working with Brian Matt who I found to be friendly, courteous and knowledgeable of the Mazda product. Over the course of 2 days, I was at the dealer 4 times.. understand I was "shopping" between 2 other dealers. I made this perfectly clear to Brian, and he did not pressure me at anytime to "choose" Mazda, he left it up to the product to speak for itself. To make a long story short, I purchased a CX9 and drove it home yesterday afternoon. I'm extremely pleased how they treated me and I will happily recommend Brian and the Martin Dealership to my family and friends. More
Shawn was a great help in deciding to get the Mazda 3, very friendly and knowledgeable. He made car shopping fun, and not a hassle! Thanks again Shawn for everything! very friendly and knowledgeable. He made car shopping fun, and not a hassle! Thanks again Shawn for everything! More
My husband and I purchased a Mazda 3 through Martin Mazda. When we first pulled up we were greeted by Shawn Nichols. Shawn took us inside and sat us down to get an idea of what we were looking for in a Mazda. When we first pulled up we were greeted by Shawn Nichols. Shawn took us inside and sat us down to get an idea of what we were looking for in a car as well as our budget. He then pulled a Mazda 3 for us to test drive, first he gave us a tour of their service center and then we were out on the road. I instantly fell in love with the car, it drove very smoothly, it looked very sporty, and had more space than I had before. I was a little bit nervous about the whole car buying process since this was the first vehicle that my husband and I were purchasing together and the first vehicle that I have purchased in over 10 years. I was unsure of what to expect but Shawn made the process a fun and enjoyable one. We had a certain budget in mind and Shawn as well as the manager worked with us to get us where we wanted to be. I would definitely recommend Martin Mazda and Shawn to anyone who is looking for a new vehicle. More
Mr. Walsnovich was friendly and knowledgeable. He told us the differences between the two cars we were considering. We actually had planned on buying a 2012 Honda CR-V but went with a 2011 Mazda CX-7 after the differences between the two cars we were considering. We actually had planned on buying a 2012 Honda CR-V but went with a 2011 Mazda CX-7 after taking the Mazda out fot a test drive with Mr. Walsnovich. Ms. Spencer was equally as helpful when it was time to finance the car. She helped us get a great rate. I hate buying cars but this was a pleasing change from past experiences. More