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Martin Mazda
Newark, DE
555 Reviews
Martin Kia Mazda and Pre-Owned Superstore is a Full Service automotive retailer in Newark, Delaware. We have been servicing Delaware, Pennsylvania, Maryland and New Jersey for over 25 years with the best in sales and service.
Stop by or call and see why Martin Delivers!
http://www.martindelivers.com
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 555 reviews
December 20, 2012
Kris was phenomenal! Very friendly and helpful. Not your typical "car sales man". He was NOT pushy at all. Extremely knowledgeable. Make the car buying experience actually fun. I would definitely recommend typical "car sales man". He was NOT pushy at all. Extremely knowledgeable. Make the car buying experience actually fun. I would definitely recommend him! More
by lisha_07
November 30, 2012
Kris Wiley was very helpful and he really wanted to get me in the vechile that I wanted with all the features that I wanted. Him and the manager worked with us to get everything in the vechile and the pric me in the vechile that I wanted with all the features that I wanted. Him and the manager worked with us to get everything in the vechile and the price we were happy with. Everyone was very pleasant at Martin Mazda. More
by jenvernon
November 10, 2012
Kris was knowledgeable and worked hard to get us the best price. Excellent service. We would recommend him. It's nice to work with someone who knows the product and whose process is so organized and efficien price. Excellent service. We would recommend him. It's nice to work with someone who knows the product and whose process is so organized and efficient. More
by jmburns
November 06, 2012
I was very impressed by him being friendly and answering all my questions. He tried to understand what exactly I would need and what price would be reasonable for me. He did his best to offer me a good pric all my questions. He tried to understand what exactly I would need and what price would be reasonable for me. He did his best to offer me a good price, and he helped me with all the paperwork and to find an affordable insurance for the car. In addition to this, he was very professional and showed that he was not only interested in selling the car, but also in having a client who is happy with his car. More
by dimitris
September 22, 2012
Very friendly, helpful and professional service! I would most definately recommend this dealership to friends and family. All of the employees I worked with made buying my first car an easy process! most definately recommend this dealership to friends and family. All of the employees I worked with made buying my first car an easy process! More
by jenlo
July 23, 2012
Brian's exemplary customer service was truly without peer. Not only was he incredibly knowledgable, but he worked with me during each step, explaining every document, every option, every little detail s peer. Not only was he incredibly knowledgable, but he worked with me during each step, explaining every document, every option, every little detail so I'd be making an informed choice. All the staff there, in fact, were incredibly friendly and not pushy or too over-eager to try and sell you something. Another item I particularly appreciated is that they did not hide how they figured out payment options from me; you could clearly see it on their computer screen, and never left you wondering where any particular cost would come from. Transparency is not often a word used to describe car dealerships, however Martin Mazda personifies that vital characteristic which is truly needed for any business to succeed that deals with a customer one on one. There was nothing hidden from me, no clandestine practices, no curtains drawn over something "they didn't want you to see." I would suggest Martin Mazda to anyone looking for a vehicle. It's ultimately not just a car that they sell you, it's the definitive pleasure of knowing you made the right choice, with no regrets. That's not something you can put a price on. More
by nebiroth7
June 29, 2012
THE MAIN REASON IS BECAUSE OF MR. JOHN JUSTICE. AS I STATED IN THE EMAIL HE IS AN ASSET TO YOUR DEALERSHIP. AND I DEALT WITH MANY DEALERSHIPS AND SALEMAN OVER THE YEARS. THE BEST PRICE FRIENDLY SERVICE STATED IN THE EMAIL HE IS AN ASSET TO YOUR DEALERSHIP. AND I DEALT WITH MANY DEALERSHIPS AND SALEMAN OVER THE YEARS. THE BEST PRICE FRIENDLY SERVICE BEFORE DOURING AND AFTER I BOUGHT THE CAR. CANT THANK MR. JUSTICE AND MARTIN KIA ENOUGH More
by MCMASTER
June 24, 2012
Just got back from Martin Mazda and let me tell you… I wouldn't take a fire extinguisher from them if I was on fire. Here is what happened. I contacted them online after seeing a lease buyout offer they wouldn't take a fire extinguisher from them if I was on fire. Here is what happened. I contacted them online after seeing a lease buyout offer they have on their site. They responded quickly but the woman that responded (Andrea) knew nothing about cars, offers or where she works. She simply passed the buck to someone else. Why she is responding to these requests I have no idea. She did give me a name of someone I could speak to (Eric P.) and made me an appointment for the next day. So I show up the next day for my appointment, on time and with wife and baby in tow. I ask for Eric and he is nowhere to be found. Another Eric (wouldn’t give his last name) starts talking to us. I tell him what we’re looking for (buy out our lease and buy a new cx-5). No offer of a test drive, not even a chair. As soon as the man heard lease, he couldn’t care less what was said after that. The fake smile went away and he suggested I go to a competitor and see if they would be willing to do something. So that’s exactly what I did. I drove about half a mile to Newark Toyota and told them the same thing. No problem. They listened and did everything needed to get the deal done. After this fiasco, I wouldn’t recommend Martin Mazda to my worst enemy. One star is too much of rating. More
by dyavol
Employees Worked With
Eric P
June 22, 2012
We purchased a 2011 mazda cx-7 from Mazda and Brian in 2011. We had such a great experience, we returned to get our oldest a car that was affordable for her. We went home with a Mazda3 and from start to 2011. We had such a great experience, we returned to get our oldest a car that was affordable for her. We went home with a Mazda3 and from start to finish it was the fastest, easiest transaction. I would definitely recommend Brian Matt as the salesman to go to if you want an easy, unpressured purchase. More
by cfkstar
Employees Worked With
